English 
A
Rating: 4 out of 5
tout tre bien re bon service
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 4 stars
Reset filtersV
Rating: 3 out of 5
Arrived damaged I have glued on the broken head of the figure and have already painted the two figures and installed them in a model. No further reaction is therefore necessary.
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C
Rating: 1 out of 5
After cancelling my order (179392) because of the delays they told me the amount to be refunded and I accepted. That was the 24052018. Today 19082018 I STILL HAVE NOT RECEIVED THE MONEY BACK. I sent an email on 11072018 which has not been answered. I am very disappointed
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V
Rating: 3 out of 5
Very nice set of decals came in good packing thank you. Peter
C
Rating: 4 out of 5
Wide selection in stock and speed of delivery. It is confusing the appeal of the offer ""for orders over 50 € free shipping "". Indeed it has been free but sent by regular mail whose cost is minimal although it is also true that I have arrived earlier than expected.
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V
Rating: 3 out of 5
If I could give a 2.5 I would If I could give a 2.5 I would. Ordered a vacuum form canopy and received it in a 'cushioned envelope.' As you would imagine, it was damaged at some point in transit. 1001 was quick enough to dispatch another without cost to replace it. But, it arrived in a cushioned envelope - damaged... If you read this 1001, use boxes, even little ones to protect the product. They were quick enough with the full refund however, so 'acceptable' service in that I got my money back without hassle. Thank you.
Response from 1001hobbies
Dear customer, Thank you for your response. We are sorry for those problems. We are trying to improve our shipment services. We take your comment into consideration. Yours sincerely, 1001modelkits
A
Rating: 3 out of 5
If I could give a 2.5 I would If I could give a 2.5 I would. Ordered a vacuum form canopy and received it in a 'cushioned envelope.' As you would imagine, it was damaged at some point in transit. 1001 was quick enough to dispatch another without cost to replace it. But, it arrived in a cushioned envelope - damaged... If you read this 1001, use boxes, even little ones to protect the product. They were quick enough with the full refund however, so 'acceptable' service in that I got my money back without hassle. Thank you.
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Response from 1001hobbies
Dear customer, Thank you for your response. We are sorry for those problems. We are trying to improve our shipment services. We take your comment into consideration. Yours sincerely, 1001modelkits
A
Rating: 1 out of 5
Never again will I ever deal with this... Never again will I ever deal with this company. Exactly one while week after taking my money an entire week processing my order. Then I receive a message my order will arrive in 2 weeks? Never again
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Response from 1001hobbies
Dear Mr Neal, You made your order on August 9th. The delay was announced between August 28th and August 29th. The product you ordered is not in stock in our warehouse but by our suppliers, as it is written on our productsheets. We ship from France, and you live the US. That is why the delay is longer but we are currently respecting the delay, which were announced in the first place. Yours sincerely, The 1001modelkits team
V
Rating: 2 out of 5
I purchased decals for a model plane I was working on and the decals looked great and I put them on with no problems.
V
Rating: 1 out of 5
Never again will I ever deal with this company. Exactly one while week after taking my money an entire week processing my order. Then I receive a message my order will arrive in 2 weeks? Never again
C
Rating: 2 out of 5
The shipment and the attention of 10 but the model very bad. There were parts that were missing holes and others that did not fit well ...
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V
Rating: 1 out of 5
Never again will I ever deal with this… Never again will I ever deal with this company. Exactly one while week after taking my money an entire week processing my order. Then I receive a message my order will arrive in 2 weeks? Never again
Response from 1001hobbies
Dear Mr Neal, You made your order on August 9th. The delay was announced between August 28th and August 29th. The product you ordered is not in stock in our warehouse but by our suppliers, as it is written on our productsheets. We ship from France, and you live the US. That is why the delay is longer but we are currently respecting the delay, which were announced in the first place. Yours sincerely, The 1001modelkits team
A
Rating: 4 out of 5
Thank you very much. Catalog rich in choice superior to the French competition and price including postage cheaper than the competition strang.
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A
Rating: 3 out of 5
i chose this site for the large choice of paints and the timely delivery, but despite the large choice, the prices of the models are way out of line. for example, the astrolabe at 356.25 with the 6% discount, i found it at 219 on another site.
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C
Rating: 4 out of 5
Very good treatment. magnificent and complete offer of products. relative speed in shipments.
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V
Rating: 1 out of 5
Enjoyed what I got. Highly recommended
A
Rating: 4 out of 5
I took the 750 WLA from Harley-Davidson super product super paint nothing to say a site of confia
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A
Rating: 4 out of 5
the reddish-brown color is not red enough for me
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A
Rating: 4 out of 5
well protected parcel
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A
Rating: 3 out of 5
The delivery time was very good. And the preparation of the order was very quick, perhaps too quick as the packaging was basic. A little more I lost one of the parts of my order. What's more, the catalog I should have received was replaced by a simple moto.... poster, so I was a little disappointed.
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A
Rating: 3 out of 5
Hello Mr to tell you that I received my Rafale patch but with quite a delay next time make sure that is a can faster thank you anyway. Sincerely Mr Vu Robert .
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A
Rating: 4 out of 5
good online store
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A
Rating: 4 out of 5
Corresponds to my expectations
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A
Rating: 4 out of 5
First order. Correct delivery in good condition but not the fastest: 10 working days but modelling is not a matter of urgency either. The negative point would be the price. When comparing, I noticed that some products are more expensive (e.g. new Stuart 135 Tamiya tank 49.49€ available for 40€ with delivery in 48h max) But considering the choice of 1001 Maquettes, I'll come back to them in the future.
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A
Rating: 3 out of 5
Packaging always arrives damaged... Why don't you pack your orders properly?
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V
Rating: 2 out of 5
Very good servicethere areso many kits to choose from a from Very long list.
C
Rating: 2 out of 5
Not recommended at all. I paid for express shipping to get it to me before a specific date that was not offered by the standard mail and it ended up arriving even later than the date agreed as standard despite having paid a
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C
Rating: 1 out of 5
I have been ripped off and robbed. I made the return of the products purchased (It was for a gift and I made a mistake in the scale of products) and almost two months later I have not received any refund or voucher for the amount spent or anything like that. I have been trying for two weeks to contact them by phone and email and there is no way they will answer my calls or emails. I have neither the products nor the money. I feel like I have been ripped off and robbed.
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V
Rating: 1 out of 5
Not very impressed with the shipping 1 told it was going out DHL it did not. 2 two weeks wait for shipment 3 shipment was not boxed but wrapped with thin black plastic 4 the boxes inside plastic wrap were crushed on one side and plastic wrap was torn open. This is the first time that I have had a problem hopefully the last all other orders were great.
C
Rating: 3 out of 5
ACTUALLY I CAN'T GIVE MY OPINION ABOUT THE SERVICE YET BECAUSE IT IS THE FIRST PURCHASE MADE ON JULY 19 AND I HAVEN'T RECEIVED THE ORDER YET I GUESS BECAUSE THEY DON'T HAVE IT ALL IN STOCK AND SO THEY INFORM ME ABOUT THE DETAILS OF THE ORDER.
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C
Rating: 1 out of 5
Good afternoon. I would like to score well but I can not because since the 27th of last month that I ordered two items (a German motorcycle and a German field kitchen) I have not received either of the two orders which I bring to your attention to inform me if I will get or on the contrary I will get my money back. Thank you very much and I am waiting for an answer before making the pertinent steps so that as I have already said the order or the money arrives to me. A greeting
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A
Rating: 2 out of 5
Not very impressed with the shipping Not very impressed with the shipping 1 told it was going out DHL,, it did not. 2 two weeks wait for shipment 3 shipment was not boxed but wrapped with thin black plastic 4 the boxes inside plastic wrap were crushed on one side, and plastic wrap was torn open. This is the first time that I have had a problem hopefully the last, all other orders were great.
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Response from 1001hobbies
Dear M. Capozzi, We made a refund demand to our accounting department in order to refund you the DHL costs. We inform our logistic department about those boxes, which weren't correctly wrapped. Please send us pictures of the package. Yours sincerely, The team 1001modelkits
V
Rating: 2 out of 5
Not very impressed with the shipping Not very impressed with the shipping 1 told it was going out DHL,, it did not. 2 two weeks wait for shipment 3 shipment was not boxed but wrapped with thin black plastic 4 the boxes inside plastic wrap were crushed on one side, and plastic wrap was torn open. This is the first time that I have had a problem hopefully the last, all other orders were great.
Response from 1001hobbies
Dear M. Capozzi, We made a refund demand to our accounting department in order to refund you the DHL costs. We inform our logistic department about those boxes, which weren't correctly wrapped. Please send us pictures of the package. Yours sincerely, The team 1001modelkits
A
Rating: 2 out of 5
I am half satisfied 2 purchases do not match what I requested.
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V
Rating: 1 out of 5
Goods as described. Speedy delivery. Recommended.
V
Rating: 3 out of 5
Order: German Navy painted 2WK 51 figures... from Revell (02525) The figures are not painted - the description is absolutely misleading. For the colors you have to pay another 25- € and it is an immense work!!! According to the product information, the material is very harmful to health - you shouldn't actually touch it.... Positive: Very large variety of figures!
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A
Rating: 1 out of 5
Verrry slow Verrry slow! Haven't received my order yet. Order number 136436. Sent 10 Jul. It is now 3 Aug.
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Response from 1001hobbies
Dear Mr Coburn, I am contacting per email in order to solve this issue. During the summer time, the delivery can take a little longer to the US. Yours sincerely, The team 1001modelkits
V
Rating: 1 out of 5
Verrry slow Verrry slow! Haven’t received my order yet. Order number 136436. Sent 10 Jul. It is now 3 Aug.
Response from 1001hobbies
Dear Mr Coburn, I am contacting per email in order to solve this issue. During the summer time, the delivery can take a little longer to the US. Yours sincerely, The team 1001modelkits
A
Rating: 4 out of 5
Just as I expected
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C
Rating: 4 out of 5
I have been promptly informed at every step of the process of my order. It arrived on time and well protected with very adequate packaging. I am very satisfied.
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