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A
Rating: 1 out of 5
After 15 DAYS NO package has arrived yet........thanks.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Why not delivered to the address provided
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V
Rating: 2 out of 5
ordered on 16.04.18 paid on 16.04.18 received on 07.05.18 NO GOOD SERVICE
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V
Rating: 1 out of 5
My order arrived one day ahead of scheduled delivery date was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.
C
Rating: 2 out of 5
I received an order without an item and after more than two weeks I am still waiting to know if they are going to send it to me or reimburse me.
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C
Rating: 3 out of 5
As always the product without problems and well packaged. The but it has taken 2 weeks for the order to arrive since I placed it. And the price is a bit high. Even so I will continue to buy from
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V
Rating: 4 out of 5
My order arrived one day ahead of… My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.
A
Rating: 4 out of 5
My order arrived one day ahead of... My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.
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A
Rating: 3 out of 5
Delay a little long due to lack of stock.
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V
Rating: 3 out of 5
Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.
Response from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Rating: 3 out of 5
Delivery is slow and expensive response... Delivery is slow and expensive response to Emails slow will not use these again.
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Response from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Rating: 2 out of 5
Since it is necessary to evaluate""now"" order of April 20 not delivered on May 11 information on the parcel it would perhaps have been taken in charge by a deliveryman ..Avis""1001 Maquettes"" May 4 there will be a small delay. Information from Mondial Relay: they will not be able to deliver to the relay point which is.....saturated! What's the solution? We'll see on... May 14th. On a positive note: the 16894 euros were debited on April 23. For the moment it smells of either a scam or contempt for the customer. Sincere congratulations
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V
Rating: 1 out of 5
great service. received quickly with international shipping at a reasonable cost. will use again!
V
Rating: 1 out of 5
Delivery took a very long time. I only received information about the status of my order when I asked.
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A
Rating: 2 out of 5
Since April 19, I have been waiting for a package that shows as shipped and the tracking code as well. In the past much better service
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A
Rating: 4 out of 5
Too slow
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A
Rating: 4 out of 5
nothing to report
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A
Rating: 4 out of 5
Good service and good listening to my expectations
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A
Rating: 3 out of 5
Products conform but delivery too slow in my opinion
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A
Rating: 1 out of 5
product was damaged and unusable product was damaged and unusable
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Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 1 out of 5
product was damaged and unusable product was damaged and unusable
Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
A
Rating: 4 out of 5
I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!
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V
Rating: 4 out of 5
I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!
A
Rating: 4 out of 5
very satisfactory
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A
Rating: 2 out of 5
My order was missing an item. I intervened by wire to claim this article. I am now waiting for it to be delivered free of charge of course.
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A
Rating: 3 out of 5
The kit arrived crushed in a padded... The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!
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Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 3 out of 5
Goods okay Processing snail-slow (missed birthday). Contact okay.
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A
Rating: 1 out of 5
Over priced Over priced, shipping toke too long.
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Response from 1001hobbies
Dear customer, Your order was sent on the 12/04/18, 5 working day after you placed your order, and delivered on the 18/04/18. This delay corresponds to the information on our website. Please note we ship from France. Best regards, Customer service 1001modelkits
V
Rating: 1 out of 5
Over priced Over priced, shipping toke too long.
Response from 1001hobbies
Dear customer, Your order was sent on the 12/04/18, 5 working day after you placed your order, and delivered on the 18/04/18. This delay corresponds to the information on our website. Please note we ship from France. Best regards, Customer service 1001modelkits
V
Rating: 3 out of 5
The kit arrived crushed in a padded… The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!
Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 4 out of 5
Over priced shipping toke too long.
V
Rating: 1 out of 5
The model was VERY reasonably priced and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact once I finish this kit I probably WILL order another kit from them!
A
Rating: 3 out of 5
Products conformed and delivery time respected, but the items were stacked one on top of the other without any protection in a cardboard-type pouch. Some of the products were made of glass, which could have been shattered if delivered in a glass container.
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A
Rating: 4 out of 5
fast and correct delivery
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C
Rating: 1 out of 5
Month and a half and still have not received the order. You contact customer service and they ignore it and pass the buck to the shipping company. I have been using it for a long time and I am very happy with it.
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A
Rating: 1 out of 5
Ordering 129009 made on 24032018 and here we are still waiting! I don't know what happened but after one month I wish to ask for return! And who knows how long you have to wait for the return as well?
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A
Rating: 4 out of 5
Very good sit
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C
Rating: 4 out of 5
correct timesthe box a little deterioratedthe interior in perfect condition
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V
Rating: 4 out of 5
The products arrived quickly and were in good condtion however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free however it was an extra �5.99 on top of the order cost. For that sort of money you would expect a bit more protection. At least the products arrived in one piece.
V
Rating: 3 out of 5
The products arrived quickly and were… The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.
Response from 1001hobbies
Dear customer, Thank you for your message. We try our best to keep the shipping costs as low as possible, however as we ship from France, the costs are higher than for a domestic shipping. We remind you that shipping is free for orders above £39. Best regards, Customer service 1001Modelkits