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A
Rating: 2 out of 5
15 days between order and delivery Time far too long
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Easy to order but delivery was awfully... Easy to order but delivery was awfully slow.
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A
Rating: 4 out of 5
OK transaction I dont believe in giving negative feedback unless its really warranted. A few things slightly irked me with the transaction though, I didnt see that this was coming from outside the UK until i got to the end of the process. I had searched for UK suppliers and this site came up. Time till dispatch was pretty long and i though postage a bit high for a decal sheet. Other than that all was good - easy to find what i wanted etc
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V
Rating: 4 out of 5
opsrey v 1-165 the decal sheet had purchased had allot of detail to it.. shipping took alittle time due to being shipped from europe.
A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 3 out of 5
The best thing for you to do right now is to lower all your models to 25%. I wanted to order a Bismarck, a German battleship. But looking at other sites, the same box was 10EUR less.
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A
Rating: 4 out of 5
opsrey v 1-165 the decal sheet had purchased had allot of detail to it.. shipping took alittle time due to being shipped from europe.
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A
Rating: 3 out of 5
Can do better as packaging In my last order (small pot color maquette) I was missing a packaging orve
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A
Rating: 4 out of 5
Fairly high price compared to competitors
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A
Rating: 2 out of 5
i ordered a model and had it sent by collissimo. it's been about 8 to 9 days that i've been waiting for the delivery ...it's slowing down with the cost of express delivery billed of course it's going to be the post office's fault the concierge etc. well change the delivery company. i live in paris i'd have wasted less time by going to a model store which i'll do next time.
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A
Rating: 3 out of 5
The delivery took a long time and there was no news for several days, but the quality of the product was exceptional.
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A
Rating: 3 out of 5
At least wait until I have received my order for 152018 because 1252018 I am still waiting??? please consult me later for a complete opinion.
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A
Rating: 4 out of 5
Respect of the delivery time and very good follow-up of the delivery steps with emails to the customer for i
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A
Rating: 3 out of 5
purchase orders take a long time to arrive .... I'm a bit disappointed ....
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A
Rating: 1 out of 5
After 15 DAYS NO package has arrived yet........thanks.
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A
Rating: 4 out of 5
Why not delivered to the address provided
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V
Rating: 2 out of 5
ordered on 16.04.18 paid on 16.04.18 received on 07.05.18 NO GOOD SERVICE
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V
Rating: 1 out of 5
My order arrived one day ahead of scheduled delivery date was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.
C
Rating: 2 out of 5
I received an order without an item and after more than two weeks I am still waiting to know if they are going to send it to me or reimburse me.
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C
Rating: 3 out of 5
As always the product without problems and well packaged. The but it has taken 2 weeks for the order to arrive since I placed it. And the price is a bit high. Even so I will continue to buy from
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V
Rating: 4 out of 5
My order arrived one day ahead of… My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.
A
Rating: 4 out of 5
My order arrived one day ahead of... My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.
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A
Rating: 3 out of 5
Delay a little long due to lack of stock.
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V
Rating: 3 out of 5
Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.
Response from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Rating: 3 out of 5
Delivery is slow and expensive response... Delivery is slow and expensive response to Emails slow will not use these again.
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Response from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Rating: 2 out of 5
Since it is necessary to evaluate""now"" order of April 20 not delivered on May 11 information on the parcel it would perhaps have been taken in charge by a deliveryman ..Avis""1001 Maquettes"" May 4 there will be a small delay. Information from Mondial Relay: they will not be able to deliver to the relay point which is.....saturated! What's the solution? We'll see on... May 14th. On a positive note: the 16894 euros were debited on April 23. For the moment it smells of either a scam or contempt for the customer. Sincere congratulations
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V
Rating: 1 out of 5
great service. received quickly with international shipping at a reasonable cost. will use again!
V
Rating: 1 out of 5
Delivery took a very long time. I only received information about the status of my order when I asked.
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A
Rating: 2 out of 5
Since April 19, I have been waiting for a package that shows as shipped and the tracking code as well. In the past much better service
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A
Rating: 4 out of 5
Too slow
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A
Rating: 4 out of 5
nothing to report
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A
Rating: 4 out of 5
Good service and good listening to my expectations
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A
Rating: 3 out of 5
Products conform but delivery too slow in my opinion
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A
Rating: 1 out of 5
product was damaged and unusable product was damaged and unusable
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Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 1 out of 5
product was damaged and unusable product was damaged and unusable
Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
A
Rating: 4 out of 5
I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!
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V
Rating: 4 out of 5
I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!
A
Rating: 4 out of 5
very satisfactory
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V
Rating: 3 out of 5
Goods okay Processing snail-slow (missed birthday). Contact okay.
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V
Rating: 4 out of 5
Over priced shipping toke too long.