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Rating: 1 out of 5
Very disappointed package folded envelope for photo cut not terrible
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 4 stars
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Rating: 3 out of 5
the delivery date was not met
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Rating: 4 out of 5
Package conforms to the order delivery time a little long I am satisfied with my order
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Rating: 3 out of 5
Delivery has not yet arrived
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Rating: 4 out of 5
It is the first time I buy in your store and everything is correct.
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Rating: 3 out of 5
Price of models offered much higher than average: example the model I ordered the flak 36 north african scale 135 tamiya on the site 1001 maquettes costs 61 € while on Amazon which is not a site listed for models it costs 34 € is 27 € difference.I do not understand this d
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Rating: 2 out of 5
bonjour deçus de mon dernier achat qui est arrivé plie dans l'enveloppepour de la photo- découpe pas topde plus le delais annoncé sur la site dans les 24 h hors ses arriver le 4.04.2018 au lieu du samedi 31.03.2018 annoncer par message je ne commande plus chez vou
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Rating: 4 out of 5
Nothing to say, it was perfect from start to finish.
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Rating: 4 out of 5
1st purchase at 1001 maquettessatisfied with this purchasefast delivery.
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Rating: 3 out of 5
A week's delivery seems like a long time.
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Rating: 2 out of 5
I placed my order on 29.03 15H29 I know it was the day before Easter I received certificates and other delivery notices almost every day again this morning But today I do not know where my package is but on the other hand you did not forget to debit my account on 30.03!!!! My first order with you La proc
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Rating: 4 out of 5
I bought 2 model vehicles and when I opened the sealed boxes one of them was missing the 5 tires I called them and they brought me the tires by mail without any cost.
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Rating: 3 out of 5
An order placed on February 02 and delivered on March 29 could do better.
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Rating: 1 out of 5
Enorme problème de livraisons colis perdu et celà ne ma fait pas l'impression d'inquiétude pour 1001 maquette très déçu ne recommanderais plus ch
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Rating: 4 out of 5
Fast processing of my order. Delivery in point relay without worries.
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Rating: 4 out of 5
Good treatment Fast delivery
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Rating: 4 out of 5
After a difficult start, everything went smoothly: the order was placed on time, and the TAMIYA model was really precise: no adjustment, no positioning pins, etc... One comment though: you should specify that you use a special glue for the glass parts, as I was fooled and the headlights became opaque when I glued them on due to evaporation of the solvent.
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Rating: 3 out of 5
On the Internet page it is marked sold by 24 and the price is not indicated per unit. Watch out for the trap
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Rating: 2 out of 5
Estoi un poco decepcionado... Mi pedido me llego tarde... casi dos semanas y encima tuve que pagar 19 Francos suizos para recoger el paquete . Yo ya habia pagado 17 Euros para el envio... la verdad es que no lo entiendo.Por favor ahorraros el envio del poster por que es horrible. Un atento y decepcionado saludo German Antona
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Rating: 1 out of 5
Delivery time (15 days) excessive
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Rating: 4 out of 5
order and deadlines met bi
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Rating: 2 out of 5
I have not received the items corresponding to my order. I received 2 caps instead of the model glue.
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V
Rating: 4 out of 5
everything OK except long delivery times
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Rating: 4 out of 5
Fast delivery and quality figurines, but some figurines have accuracy problems (rifle cut off, non-existent horse leg, slightly deformed cannon wheel on HAT or ITALERIE boxes in their Napoleonic range).
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Rating: 3 out of 5
I recently ordered the items French Napoleonic Horse Line Artillery HAT8039 and French Heavy Ambulance HAT8104. Neither of these items comes with a leaflet recommending the colors to be applied. How to rem
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Rating: 2 out of 5
I am very disappointed with the responsiveness of the parcel delivery service. A parcel was supposed to arrive within 4 days, but I've been waiting 14 days to receive it. I was able to contact customer service by phone, but the person I spoke to just told me that the parcel was blocked by mondial relay, without offering any solution or even contacting me since. I'm still grateful for the wide choice offered by the site, but this big problem has changed my mind.
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Rating: 3 out of 5
dELAY BETWEEN ORDER AND DELIVERY TOO LONG
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Rating: 1 out of 5
I've been waiting over 8 days for an order that was shipped on 3/23/18. I probably won't be ordering anything from there again.
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Rating: 1 out of 5
Ideal product. The tracking mechanism once notification received that the item had been shipped did not seem to work.
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Rating: 4 out of 5
Good transaction, order processed without problems, information on tracking, shipping and delivery. Would recommend
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Rating: 4 out of 5
Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.
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Rating: 4 out of 5
Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.
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Rating: 2 out of 5
Very satisfied.
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Rating: 1 out of 5
Awful customer service/company. Awful customer service. Purchased item only to be told a week later they didn't have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money! Update- this is to the reply of the company. That's an absolute lie. Please do not use this company, they are truly a waste of time!
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Response from 1001hobbies
Mrs Miller, We informed you the item was unavailable the day following your order, not a week later as you claim. We tried our best to resupply the item in a reasonable delay but, as it could not be done, we refunded your full order yesterday, 10 days after you made the order, not a month as you claim. We apologize for the inconvenince. Best regards, The 1001Modelkits Team
A
Rating: 3 out of 5
delivery time too long. products marked as being in stock but for which I waited more than 2 weeks to receive them
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Rating: 4 out of 5
perfect quality of service fast reliable time respected traceability ... thank you! I recommend
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V
Rating: 1 out of 5
Awful customer service/company. Awful customer service. Purchased item only to be told a week later they didn’t have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money! Update- this is to the reply of the company. That’s an absolute lie. Please do not use this company, they are truly a waste of time!
Response from 1001hobbies
Mrs Miller, We informed you the item was unavailable the day following your order, not a week later as you claim. We tried our best to resupply the item in a reasonable delay but, as it could not be done, we refunded your full order yesterday, 10 days after you made the order, not a month as you claim. We apologize for the inconvenince. Best regards, The 1001Modelkits Team
V
Rating: 2 out of 5
items came well packed arrived in a reasonable time from the EU price was great
V
Rating: 3 out of 5
PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!
Response from 1001hobbies
Dear customer, Thank you for your feedback, we will look into the Hermes shipping delay and try our best to reduce it. Best regards, The 1001Modelkits Team
V
Rating: 4 out of 5
items came well packed items came well packed, arrived in a reasonable time from the EU, price was great