Customer reviews of 1001hobbies

Good registration and dispatch times, but logistically too long for order preparation: from January 12 to 18 for a 2 kg parcel (4 pcs).

After several contacts phone calls emails I am still waiting for the refund of TWO orders from the beginning of DECEMBER 2017 that were not honored although the products appeared in stock on the website. I received an email last week saying it was going to be done but a week later still nothing. This is why I find this company's service to be rubbish and why I would certainly not recommend it.

Rather chaotic order initially cancelled for lack of recommended parts and then grouped and finally not grouped after a phone request rescheduled it took time but finally arrived. I can finally get started

perfect delivery

I'm new to this site even though I know the name. Lots of different products but navigation on the site is too slow. Telephone contact was fairly quick and friendly. It's only with time that I'll have a better appreciation of this site .......attendre don

There's a lot to choose from and it's not always easy to find your way around the site...but you always end up finding what you need!

Too little product information before ordering.

order of 10118 materials available but still not shipped without any explanation. Where is the seriousness of this establishment. Not at all satisfied

delivery time too long grasse a mondial relai

I am very satisfied with the follow-up of my order as well as the taking into account of the requests made in supplement of my share. on the other hand why the order cannot be delivered directly to my address. Could you please indicate the paint colors to be ordered for the models purchased? Good luck and see you soon for a new order!

high prices and slow delivery times

Model delivered promptly. Compared to the price, the content (spare parts, quality...) is average. The assembly manual is not very good. The assembly descriptions are incomplete and the few photos are of poor quality. There isn't enough wood to finish the deck formwork, even though I've kept offcuts to a strict minimum. In short, average value for money.

Received all my order. Too bad I received 3 identical posters but not the one I wanted. Bra

I am satisfied with the delivery in time and the staff is attentive to problems encountered during setbacks or loss of c

It is very good and very complete. The measures are as stated in the box

I filed a complaint against them. Do not buy from them they have taken the first day of my order and still no package at the time of today. No refund in sight they do not even respond. Be really careful with this scam. I don't recommend them to anyone.

Good store, fast delivery, nothing to complain about.

a comis waiting for 3 weeks with no convincing answer

No complaints about the products, but it took a long time to receive my order (2 weeks).

Delivery time could be shorter. Otherwise everything OK!!!

DISAPPOINTED!""ordered a white and blue Mustang...it arrived...red and white!!!! Return to""sender and reship ...the car arrivedandjrs red and white!!!! Apparently this company has a problem with colors.....I never recommend their site! Car returned and refunded

Consideration and delivery time far too long

Very very disappointed !!!! order placed on 26122017 received only on 13012017 it was a gift for New Year's Day !!!! for the reason of a reference lacks supplier !!!! on the other hand blue card cashed immediately !!!!! and not even a gesture

Well conformed and well delivered

A very well designed site with a wide choice of models... No ordering problems despite the holiday season. A recommendation

I placed my order on 07/01/2018 and it has not yet arrived. I got an email saying it had been processed but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays but I've now tried 5 times and the UK number says its closed and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response and the web chat function on the website does not appear. I've found no way of contacting them all I want is to know what the problem is and when my order will arrive!

I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!

A boat model ordered was finally unavailable, but I wasn't warned. So the model was changed. An accessory kit sent incomplete then completed 8 days later. Finally, an order placed on December 10 was settled on January 12, after several exchanges by e-mail and several phone calls on my part. Nevertheless, a commercial gesture was noted: delivery of qq products in addition to my initial order. A 1st purchasing experience that did not disappoint me.

I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!

receiving a model with only the instructions and decals but without the assembly parts is very disappointing.

I order the paints and everything works fine. Then I get an e-mail telling me that one of the paints is missing and they give me a credit note (not a refund!) I get another e-mail, the paint is back in stock and I can recommend it and use my credit note... I recommend it and then, surprise, I'm charged shipping again (7.99€), which is a lot of money for a can of paint (plus I can't find where to use the credit). The next day, I see that they've assembled the 2 orders, but they didn't take away the 2nd shipping charge. But the funniest thing was that I received my parcel without the famous missing paint. no explanation, but the person was very kind and re-sent the order, which I hope will arrive soon. To get it I placed another order and after reading and rereading the pages I finally found it, but I need to improve the system and make sure I find it ju

EVERYTHING PERFECT

delivery time too long

Product purchased exceeds expectations the only problem is that it arrived a day later than marked but otherwise great.

Non-transparent company ( apparently Dutch company with shipping from Germany with email traffic via France ) relatively long shipping time 10 days. Ordered article was however completely in order.

Very good material delivery time correct I am not on paint easy to install model good finiti

Arrived in good condition. Sea

The tube of glue did not correspond at all to my order...

Not very fast for the expedition The lamentable post the parcel to was opened However it did not miss anything paintings does not interest per

fast shipping. good order processing. product protection could be improved but my order was not fragile.