Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2, 3 and 4 stars

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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/02/2018
my material arrived in bad condition and they won't change it.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/02/2018
Great hard to find products and Great Customer Service. Fast shipping. Thank you for a very easy transaction!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2018
Not very fast in terms of delivery... choice of products correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
Fast delivery. Quality products. Satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/02/2018
The delivery time... Much too long! The parcel arrived safely....Only one small problem... I've just been to another site where I was offered the same item I ordered from you on JANUARY 10, i.e. the LONDON ROUTEMASTER BUS at a price of 39.99 euros, whereas it was invoiced to me at 79.99 euros! I wanted to let you know. Sincerely Ja
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 03/02/2018
Bought a set of twelve small metal airplanes but there was only one inside the package so I contacted the company for an explanation. There was an error on the site on their part that was not clear so they were giving me a voucher of Eur. 500 but in my opinion they had to give me back the shipping costs and the amount I paid for the product because I was not interested in the voucher!!!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 03/02/2018
Very pleased with the service 1001 Modelkits delivered. Everything spot on.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
correct delivery. catalog selection should be offered by manufacturer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
the model looks exactly like the one chosen. Good quality packaging. No particular worries for the reception in the relay. All that's left is to discover it and mount it.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/02/2018
Easy transaction and the item arrived … Easy transaction and the item arrived undamaged. The only thing I thought it needed was a better way to track it through the website.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/02/2018
they do not meet the deadlines you call and tell you that they send it to you by DHL instead of by post to make it faster and the next day they send you an email saying that for two weeks. a mistake ???????? you shameless menudos sinvergüenzas you put that the shipment is made the next day not in four working days that have been six calendar days then you tell them that you do not want the order as well as five times that you refund the money and do not answer you I will pay shipping costs back and forth SIII but of my not comeis. and if anyone wants to buy there are more sites that where these spotmodel for example today day 7 I got the order and as I could not expect less is wrong wrong colors ask for two types of glue and with all the face you put the same 2 times you send them an email and do not answer come on a disaster of people now I told them to return all items to see if I get a response
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2018
Easy transaction and the item arrived ... Easy transaction and the item arrived undamaged. The only thing I thought it needed was a better way to track it through the website.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2018
long delivery time but all parcels received without problem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2018
Very good product. Just a big problem with shipping. I.e.: Order on 2301 Prepare on 2401 Give to the carrier on 2601 (why wait 2 days to give the package and not the same evening) Deliver to the relay point on 2701 For me a loss of 2 days between preparation and shipment in
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2018
I have nothing to say. I received what I ordered in good condition and on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2018
Good site compliant product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2018
is sorely lacking in explanation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2018
On the site it says ""prêt a voler""c'est presque vrai il faut affiner les réglages du plateau sinon ras The delivery time a little lo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2018
Good service and tracking. Item ordered on January 19 received on January 29, 2018 3 days at the seller (including a W-E) but 6 at Mondial Relay (I live in Brussels). Next time I will use the post office. Item conforms and in perfect condition
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2018
Order received in a honeycombed pouch the package was flattened why don't you send the package in a cardboard box . very
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2018
for a first order I'm delighted to have received the model quickly and in good condition
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2018
Unprofessional order processing lack of communication and consideration for the customer
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 31/01/2018
Prices good material great delivery a little the entity
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/01/2018
Order placed with models supposedly in stock and marked shipment within 24 hours. I received it more than a few days later and it's not La Poste's fault. I've since found another site where prices are much lower.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/01/2018
Found a fairly rare model kit here and as it was under �10 with postage had no qualms at all. Delivery took about a week but it was excellently packaged.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/01/2018
Fast shipping and received the product as expected.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 30/01/2018
I had to wait too long for the article to reach me until 30.01 is not yet delivered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2018
Bjr 3 cde faite avec qqe jour d'ecart1 colie reçue dont un tub de colle tout sec et apres 10j tjr pas les autres cd
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2018
fast, accurate delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2018
R.A.S. Everything went well even if the package was a little crushed. The product inside was
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2018
order received on time and in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2018
in every respect. But there's always room for improvement.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/01/2018
Dit bedrijf is slecht. Ik had het bestelformulier goed ingevuld maar door een fout in hun systeem miste mijn huisnummer. Direct na de bevestigingsmail heb ik mijn juiste adres doorgegeven. Toch stuurde het bedrijf mijn pakketje op zonder huisnummer. En dus ging het retour afzender. Na maanden mailen en mijn geld terug vragen waar niet op gereageerd werd kreeg ik op 15 januari een bevestigingsmail van DHL dat mijn pakketje zou worden afgeleverd. Besteld in begin september 2017 en pas op 22 januari mijn pakketje krijgen. Het is een Frans bedrijf waar waarschijnlijk niemand de Engelse taal spreekt. Advies: BESTEL HIER NOOIT!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 26/01/2018
Suggestion on packaging improvement. Communications were excellent. Shipping time was good. The quality of the item-decal set for an airliner-is very good. The decal set is very complete. The painting diagram is a plus. The set came inside a zip-lock bag. My only complaint and why I gave only four (4) stars is that the packaging could be improved: There is creasing damage to one part of the decals. I think this will still apply OK but time will tell. Not trusting to only a padded envelope but adding a piece of card stock inside the envelope would be a way to reduce possibilities of postal services transit damages.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/01/2018
Suggestion on packaging improvement. Suggestion on packaging improvement. Communications were excellent. Shipping time was good. The quality of the item-decal set for an airliner-is very good. The decal set is very complete. The painting diagram is a plus. The set came inside a zip-lock bag. My only complaint, and why I gave only four (4) stars, is that the packaging could be improved: There is creasing damage to one part of the decals. I think this will still apply OK, but time will tell. Not trusting to only a padded envelope, but adding a piece of card stock inside the envelope, would be a way to reduce possibilities of postal services transit damages.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2018
Suggestion on packaging improvement. Suggestion on packaging improvement. Communications were excellent. Shipping time was good. The quality of the item-decal set for an airliner-is very good. The decal set is very complete. The painting diagram is a plus. The set came inside a zip-lock bag. My only complaint, and why I gave only four (4) stars, is that the packaging could be improved: There is creasing damage to one part of the decals. I think this will still apply OK, but time will tell. Not trusting to only a padded envelope, but adding a piece of card stock inside the envelope, would be a way to reduce possibilities of postal services transit damages.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2018
No worries
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Verified Buyer
Rating: 4 out of 5
following a purchase from 25/01/2018
Happy of my purchase Happy of my purchase. The price was good and received it in a good time.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/01/2018
Great service everything ordered arrived without error the delivery fast and monitored all the time. Without a doubt a store to recommend
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 25/01/2018
No refund from 02.01.2018 until today 25.01.2018 despite proof of receipt and several reminders. I will probably file a criminal complaint for suspected fraud. No response to my 7 emails to date!!!
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