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A
Rating: 4 out of 5
Satisfied with the service: the material arrived in excellent condition and the delivery time considering the Christmas season was sufficient
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 3 out of 5
Time to improve
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A
Rating: 4 out of 5
prefer a complete kit with paint.glue.tools
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V
Rating: 1 out of 5
Delivery times too long and far too expensive compared to other sites!!!
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C
Rating: 4 out of 5
Very good products and service, but very expensive shipping.
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A
Rating: 4 out of 5
More than satisfactory assortment and fairly fast order processing.
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A
Rating: 3 out of 5
Bonjour je trouve que payer plus de 13 euros pour recevoir un colis défectueux pour trouver des boîtes de figurines complètement eventre c'est dommage salutations nicolas bourguig
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A
Rating: 4 out of 5
Neat packaging but delivery a little slow
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A
Rating: 4 out of 5
Good sales site, good choice, correct prices ... fast, problem-free delivery. Delivery charges are not ''fair'' the first rate corresponds to a relay point at home is more expensive
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A
Rating: 4 out of 5
Delivery very well followed and a correct deadline. I will go through you again next time.
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A
Rating: 3 out of 5
Hello, I received my order but I had ordered two ITALIERI N°2 brushes and two HELLER N°3 brushes and I only received one of each. Could you please send me the missing ITALIERI N°2 and HELLER N°3 brushes. Thank you very much. Stépha
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C
Rating: 3 out of 5
Moderately happy with my purchase which is for a gift. The same product offered at two prices with almost 10 euros difference but only the more expensive one I finally bought was available to receive before Epiphany. The packaging arrived a little damaged and even produced a dent in the box of the model so they should improve the quality of the cardboard used. Good general catalog of this type of products. It is possible that I will buy again but I would like them to resolve these deficiencies.
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V
Rating: 3 out of 5
I'm very satisfied with the service … I'm very satisfied with the service received although the price is expensive compared to other modeling websites.
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
A
Rating: 1 out of 5
still nothing received in spite of the mail of reception the 27 122017 that the parcel was with the relay what is false I contacted the point relay again they do not have the c
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A
Rating: 3 out of 5
When my grandson opened the package, he found a damaged plastic part = landing gear wheel.
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A
Rating: 3 out of 5
I'm very satisfied with the service ... I'm very satisfied with the service received although the price is expensive compared to other modeling websites.
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Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
V
Rating: 4 out of 5
I'm very satisfied with the service received although the price is expensive compared to other modeling websites.
C
Rating: 1 out of 5
I bought a model which I asked to be gift wrapped and I was charged for it and it arrived without the gift wrapping. I sent several emails without response and I was not refunded the amount overcharged.
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V
Rating: 1 out of 5
Good trusted seller. Fast pre Christmas delivery and good product. Recommend using for your modelling projects
A
Rating: 4 out of 5
Fast delivery on request, a guarantee of series production
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A
Rating: 1 out of 5
Good evening and best wishes to all... I have been ordering here for some time now and have never had any major problems. Unfortunately, I don't have a good opinion of this last delivery, which was a ghost delivery.100 e lost to date ..so I'm not at all happy to have to prove that today ...Anyway!! Deçu de la réaction un peu legere du préstataire je commande autrement maintenant..Donc amerère pour cette fois et pour le poment je m'abstiend de recommander autre chose... Voila. Have a nice evening Ã
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A
Rating: 4 out of 5
the models are in conformity with the orders arrive with a little delay but always and according to our order I advise you this site
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A
Rating: 3 out of 5
On the description of the model it was stated that paint and glue were included and this is not the case... Big disappointment
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V
Rating: 4 out of 5
I did not receive all of my items. It was listed on the package slip but was not on the package. I ordered two of the same item and only received one. It was a christmas gift so now what?
V
Rating: 3 out of 5
I did not receive all of my items I did not receive all of my items. It was listed on the package slip but was not on the package. I ordered two of the same item and only received one. It was a christmas gift so now what?
Response from 1001hobbies
Dear customer, We apologize for this error. We created a voucher for the missing item. Best regards, The 1001Modelkits Team
A
Rating: 3 out of 5
I did not receive all of my items I did not receive all of my items. It was listed on the package slip but was not on the package. I ordered two of the same item and only received one. It was a christmas gift so now what?
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Response from 1001hobbies
Dear customer, We apologize for this error. We created a voucher for the missing item. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
good site but a bit expensive compared to others
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A
Rating: 4 out of 5
First order on the site. No problem: model delivered on time.
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A
Rating: 2 out of 5
Stock not updated. Waste of time and dialogue I am very disappointed for so-called professionals! Order received after 15 days and incomplete. A real mess and impossible to reach them by phone. I'll never order again and I'm sorry
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A
Rating: 4 out of 5
good product and fast delivery
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A
Rating: 3 out of 5
Delivery time does not always correspond to the date sent by e-mai
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A
Rating: 2 out of 5
Late delivery and misleading product description really disappointing
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A
Rating: 1 out of 5
Delivery times not met despite extra charge
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A
Rating: 3 out of 5
high pricing good delivery quality
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V
Rating: 4 out of 5
I was well pleased with the paints but … I was well pleased with the paints but hardly surprising as they were Humbrol which I have used for years. Delivery was quite good considering it was within the Christmas period. I would use this firm again should need arise.
A
Rating: 4 out of 5
A Christmas gift that made people happy
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A
Rating: 4 out of 5
I was well pleased with the paints but ... I was well pleased with the paints but hardly surprising as they were Humbrol which I have used for years. Delivery was quite good considering it was within the Christmas period. I would use this firm again should need arise.
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A
Rating: 3 out of 5
I paid for the box to be wrapped in gift wrap and a card but none of this was taken e
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C
Rating: 2 out of 5
I ordered a shipment (120762) on 18122017. The delivery time they gave me was between the 22nd and 23rd, that is 45 days. We are at 28122017 and I have not received it nor have I received any notification. I did it adjusting to my work dates and now all my plans have been disrupted.
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V
Rating: 2 out of 5
The delivery worked perfectly. I am very disappointed with the contents of the box - the ship itself. I would have expected more DIY work and fewer prefabricated stamped parts. Far too few details were shown on the Internet. But this is only in passing. The description (text) is more than poor and the pictures are inadequate. I have built many ship models but I have never experienced such a lack of transparency in the pictures and figures. And that for a lot of money. WHAT A SHAME!
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