Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Terrible customer service Terrible customer service. I never got my tracking number, the "customer service" line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.
Translated reviews
Response from 1001hobbies
Dear customer, Your order was sent on the 5th of December, 1 working day after you placed your order. Please note we ship from France and as you chose the shipment by letter, the delivery delay is often quite long. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2017
Good reception by phone for information and kept well informed for delivery. Nothing more to say except....CONTI
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/12/2017
Very punctual courier the box arrived slightly crushed but the product very satisfactory
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2017
Delivery in the time indicated but gift package ordered and paid and not made
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
fast delivery no problem with 1001 maquette
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Good communication on order status with ... Good communication on order status with prompt delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2017
Already one week still no news of my order but a payment comes effectu
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 10/12/2017
Good communication on order status with … Good communication on order status with prompt delivery.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 10/12/2017
placed an order November 20th placed an order November 20th. Goods in stock, but I have yet to receive them, today is December 10th. My payment when through right away as order was confirmed. email saying order confirmation & processed & preparation on dec 30th. Still nothing, I used order number to check for it, and was informed no order has been placed. Still waiting!!!
Response from 1001hobbies
Dear customer, According to the tracking your order has been delivered to reception on the 8th of December. Please check with your neighbor or janitor. Best regards, The 1001Modekits Team
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2017
placed an order November 20th placed an order November 20th. Goods in stock, but I have yet to receive them, today is December 10th. My payment when through right away as order was confirmed. email saying order confirmation & processed & preparation on dec 30th. Still nothing, I used order number to check for it, and was informed no order has been placed. Still waiting!!!
Translated reviews
Response from 1001hobbies
Dear customer, According to the tracking your order has been delivered to reception on the 8th of December. Please check with your neighbor or janitor. Best regards, The 1001Modekits Team
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 09/12/2017
As of today I have not received my order nor do I have any news of when I will receive it. I received an email on December 1st telling me that the order was being delivered. Today is the 9th and I have not received my order.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2017
2nd delivery expected on 91217 nothing on the horizoni.e. 4 to 6 days order the 30112017 disappointment sÃ
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2017
For my first order, I'm satisfied with the equipment I bought. The only complaint I have is that you deliver within 24 hours, but I waited 8 days and sent a complaint by e-mail. My second complaint is that the labels on your products are all in Japanese, so there's no explanation of how to use them. Lastly, you practically force me to place a €59 order to benefit from free delivery. Why not offer a small package price, for example: paint brushes. So three points for improvement, but I
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
Fast serious I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
Wide choice fast delivery a very good site I will return
Translated reviews
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 09/12/2017
They don't respect delivery they say 34days but a month passes I don't buy anything in this site anymore
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2017
1 display prices in ttc. 2 why not a loyalty system
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2017
see delivery times
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2017
packaging ripped on arrival.the shipping costs are not in line with the quali
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/12/2017
Given the price, the sails could have been made of fabric instead of paper. What's more, the 10-day delivery time...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2017
Very long shipping time (more than 3 weeks) with no information about the reason (missing product) and no alternative proposed... Refund in the form of a credit note, but not including shipping costs for a new order... Several messages informing of product availability, but a site that refuses orders for a product considered to be out of stock... An efficient hotline that did its utmost to find a solution to this problem.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/12/2017
Processing was good Response to delivery status came promptly. Unfortunately very long delivery time. For the next time you know that and can prepare for it.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2017
Nothing to say in particular. Ordering was simple and delivery fast. I'm just wondering about the label stuck on the original one of the small pots of special model paint I ordered.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2017
Order conforms to the description, shipping time may be a little long given the high price of éxped
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2017
very good site with promotions to follow regularly dispatch on time for my order a JEEP Willys Dragon 16 . RAS on the other hand I was able to realize that the price was very overvalued with 221 euros whereas in basic price it is with 150 euros on other sites to see less expensive with promotion how can one justify such a p
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/12/2017
When ordering When ordering, the image was misleading as it showed two bottles of Tamiya Airbrush Cleaner side by side for no other reason it seems than to suggest that you would get two for the price. Of course only one item arrived and when calculating postage and packing then the item was quite expensive.
Response from 1001hobbies
Dear customer, The image can indeed be misleading. We apologize for the inconvenience. As a compensation, we are happy to offer you a discount on your next order. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2017
When ordering When ordering, the image was misleading as it showed two bottles of Tamiya Airbrush Cleaner side by side for no other reason it seems than to suggest that you would get two for the price. Of course only one item arrived and when calculating postage and packing then the item was quite expensive.
Translated reviews
Response from 1001hobbies
Dear customer, The image can indeed be misleading. We apologize for the inconvenience. As a compensation, we are happy to offer you a discount on your next order. Best regards, The 1001Modelkits Team
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/12/2017
Slightly long shipping time otherwise everything is fine.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/12/2017
I received everything as ordered but it took a little bit longer than I expected but b
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2017
Delivery times far too long
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2017
I am a new customer and this was my 1st order. As for satisfaction, well, I'm disappointed with the time taken between my order and the preparation of the parcel: 6 working days. Order placed on the morning of 1011 (01:00 am) and preparation and dispatch of the parcel on 1711. (I'm not counting Saturdays because I don't know if you work on Saturdays. If not, one more day) Worried on the morning of 17 I sent a better to ask if there was a particular concern ... and as luck would have it the same evening the package was sent. I have a request that customer service has not answered = Can you inform the customer by email when there is a supply problem with an item? I have read other comments and I see that the problem of speed in processing orders is recurrent. Côte positif' I will recommend your site because the choice is varied and of good quality, hoping that the shipping service will be more reactive. It's better to receive items before a birthday ....
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
delivered on time nickel ... only downside no invoice inside the package so forced to search my initial cmde to check the cont
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
the model that i ordered with you was delivered on time unfortunately i was not satisfied with it i returned it to you as planned after having informed you by telephone and you understood me well i notified you by letter enclosed with the parcel that i would like in exchange an advance to order another article i intend in spite of this incident to remain a customer with you thank you for your understanding nicolas herve
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/12/2017
I am very satisfied with the product I … I am very satisfied with the product I orderred. My only concern was the delivery time, taking a little longer than what I had anticipated. But overall I am very satisfied with 1001 models and will buy from them again.
Response from 1001hobbies
Dear customer, Thank you for your comment, we are curently looking for quicker shipping methods to improve our service. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
I am very satisfied with the product I ... I am very satisfied with the product I ordered. My only concern was the delivery time, taking a little longer than what I had anticipated. But overall I am very satisfied with 1001 models and will buy from them again.
Translated reviews
Response from 1001hobbies
Dear customer, Thank you for your comment, we are curently looking for quicker shipping methods to improve our service. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
fast ordering and delivery
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 02/12/2017
don't bother I have closed my account don't bother I have closed my account, i will not be returning
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
The price of your models is a bit high for online sales.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2017
don't bother I have closed my account don't bother I have closed my account, i will not be returning
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
I am very satisfied with my order
Translated reviews
We use cookies for audience measurement and improving user experience.
English 