Customer reviews of 1001hobbies

Order arrived on time

correct delivery time nice after-sales contact

Never Again Never Again Dispatching and shipping takes far too long. I ordered 5 weeks ago and still have got nothing. No reaction when complaining by mail. Horrible prices: Most of the items are nearly priced double compared to competitors like Hannants. Not acceptable. I only ordered because I found this special kit anywhere else.

Easy to find what I needed and great … Easy to find what I needed and great selection.

Never Again Never Again Dispatching and shipping takes far too long. I ordered 5 weeks ago and still have got nothing. No reaction when complaining by mail. Horrible prices: Most of the items are nearly priced double compared to competitors like Hannants. Not acceptable. I only ordered because I found this special kit anywhere else.

Good order processing. However, packaging needs improvement. Carton damaged and tape missing.

Easy to find what I needed and great ... Easy to find what I needed and great selection.

Great site for quick ordering.large selection available.fast delivery times.not to mention that we let you know if your order has a slight delay.

took a long time to get my order ordered on 511 and received on 171

Good site no hassle ordering everything is fine not

delivery times too long 1 week for an order that requires 2 days according to 1001 maquette

Fast delivery, well-protected products as described. Thank you 1001maquettes

I don't understand why you use colissimmo for 8 pinceaus, with all the costs that this entails, when using a bubble envelope would have been more economical.

many items not available. delivery after 16 days not even a shadow. immediate discharge from credit card. poor or nonexistent item description. very bad experience!

I'm a bit disappointed, but the problem was solved fairly quickly. For example, regarding the stock on the website. I ordered an item which was available in stock but which was not dispatched within a few days as indicated. But I'd still recommend them, as the team did their utmost to sort it out, and many thanks for the wide choice of good quality models.

I’ve placed an order and it has been 10 days and still delivery I’ve placed an order and it has been 10days now and I have not received my products and yet my credit card has been charged. I’ve contacted the web site with no resolution or reason as to why I have not received my products ordered.

I've placed an order and it has been 10 days and still delivery I've placed an order and it has been 10days now and I have not received my products and yet my credit card has been charged. I've contacted the web site with no resolution or reason as to why I have not received my products ordered.

Ordering and delivery: no problem at all. All that remains is to assemble the model to see if it's the right material. NB: not all paints are oven-baked

very bad experience with this site. stock not updated. paint order placed with them with stock available listed on the site. but two weeks later i have to call them to be told that my order is not going to be shipped because of 3 references that are on order... no initiative on their part (delayed shipment, commercial gesture...) I wouldn't recommend them

Excellent selection and speedy … Excellent selection and speedy delivery-even trans-Atlantic. Sometimes a bit pricey, other times prices better than local shops.

every model builder has his own scale meng and ICM:135=150 hobby boss really 13

Excellent selection and speedy ... Excellent selection and speedy delivery-even trans-Atlantic. Sometimes a bit pricey, other times prices better than local shops.

very good a little long for delivery when in a hurry but good value for money

Point relais pas sérieu

I placed the order on a Sunday in the evening. I selected ""prepayment"" as the payment method. On Tuesday afternoon, less than 48 hours after placing the order, I received an e-mail from the retailer with a payment reminder. With all due respect, I think it would be appropriate and fair if the retailer gave the customer a little more time to process the payment, even with prepayment. After all, the usual bank transit times must also be taken into account. In return, the retailer did not seem to be in a particular hurry to send the goods, especially when the money is already in his account. Although a delivery time of only a few days was stated, delivery took almost two weeks. Only a friendly reminder to deliver the goods now got things moving. The retailer then sent the goods by DHL parcel. However, the item I ordered was flat and fitted into an A-4 envelope without any problems. It could therefore also have been sent by maxi letter (with the option of registered mail). Firstly, this would have saved shipping costs and secondly, I wouldn't have had to sacrifice an entire day waiting for the parcel carrier. Unfortunately, I cannot yet provide any information about the item itself as the construction of the Bismark is not expected to take place until spring 2018. First the aircraft carrier ""Graf Zeppelin"" will be started.

everything is ok!

Please spare me such mails I don't want to have anything more to do with this miserly company. Lousy business dealings I bought a model the first package without content but customs costs the second package with content but again customs costs. Who will reimburse me - because of this company - for my first customs costs?

I have been a customer for many years. On all orders I have had no delivery problems. Record delivery compared to other suppliers. But this time! There were a few hiccups that were rather embarrassing for me! To be rectified. Happy holidays to the whole team. I've just seen your reply to my comment. My order was placed on 3112017 and I received it on 14112017. In my invoice the product was supposed to be wrapped in gift paper. It was not! Reread all the emails I sent you and you'll see that the product I received on 6112017 is a poster that was in a parcel! Photos were taken of it and sent to your distr

I received my order on time, but I received an acrylic pot instead of enamel on a single cast.

I've bought. You delivered. What more do you want to know

The lid of a Tamiya paint can was broken in transit. 1001 maquettes exchanged it for me straight away.

After 2 months(!) still didnt receive ... After 2 months(!) still didnt receive anything. Sended several emails to ask for information about my order. First got response ""you should receive your product soon"". After asking again a week later, for the first time somebody would check if the shipment might have been lost (?!?!?!?) Again a week later still no info at all. By far the worst onlineshop I ever encountered. I feel like they stole my money

After 2 months(!) still didnt receive … After 2 months(!) still didnt receive anything. Sended several emails to ask for information about my order. First got response ""you should receive your product soon"". After asking again a week later, for the first time somebody would check if the shipment might have been lost (?!?!?!?) Again a week later still no info at all. By far the worst onlineshop I ever encountered. I feel like they stole my money

Hello the products are always impeccable the delivery time remains to be improved. Order placed on 0811 and received on 1311. Sincerely

Delivery a little late

Quick in delivery and efficient.

Very long delivery time.

All perfect thank you

This is the first time I have purchased … This is the first time I have purchased from this company after I had ordered my goods I looked at some of the less favourable reviews about delivery and the wrong goods being sent As the time went on I got nervous about my goods turning up and sent them a stiff email then the next day my goods turned up well packaged and as ordered it took a week from start to finish that for me is to long especially as all the kits I ordered were tagged as shipped in 24 hours in stock so I might use them in future if they have a kit I can't find at my usual model dealers on line but at least these companies you order one day and you get it the next but as I say the goods did arive in the end.

Maquettes received perfect on time with no problem. Thank you very much.