Customer reviews of 1001hobbies

Recu attend merci et bonne peinture. Have a nice day

The delivery packaging (bubble envelope in my case) is not suitable. The poster included in the order is crumpled, and a brush hair protector escaped during handling of the envelope, damaging the poster.

the internal product tracking is peculiar no initiative concerning large orders and therefore a product is missing you have to send several emails so that you propose a credit for the missing product and send the order on time instead of a shipment under 24h to 48h for me it took 16 days is what is a pity. otherwise excellent quality pro

Interview with customer service: quick response, delivery not on time. DéÃ

Still haven't received the goods after 5 weeks. I am now trying to get my 319€ back via PayPal.

Very good parcel tracking. We are informed by e-mail during all stages of delivery. However, there was a slight delay at customs because there was no invoice on the outside of the parcel. I recommend this site without hesitation.

The children were very pleased

Very Good. Quite fast material in accordance with the order.

You're asking me for an appraisal when I still haven't been delivered.

Good customer care, especially for out-of-stock products

To date I still have not received my order Thank you for your feedback Cdlt

Lots of choices, fast delivery. 4 stars because the lid of a paint can ca

orders always take a long time to arrive, and this isn't the first time I've reported this.

Onbetrouwbaar Heel erg slecht! Zo lang het goed gaat en er geen vragen zijn en/of bestellingen aankomen niets aan de hand. Zodra een bestelling niet aankomt dan duurt het weken (echt waar, weken) voordat ze je vraag (waar blijven de spullen?) in behandeling nemen. Het antwoord komt dan niet verder dan: 'we hebben het weken geleden gestuurd'. Ondertussen ben ik al weer twee maanden bezig om of de spullen te krijgen of mijn geld terug. De laatste 15 dagen hebben ze echter niet meer gereageerd op mijn mails. Ik zou er niets kopen. Je loopt de kans dat je je geld kwijt bent.

Onbetrouwbaar Heel erg slecht! Zo lang het goed gaat en er geen vragen zijn en/of bestellingen aankomen niets aan de hand. Zodra een bestelling niet aankomt dan duurt het weken (echt waar, weken) voordat ze je vraag (waar blijven de spullen?) in behandeling nemen. Het antwoord komt dan niet verder dan: 'we hebben het weken geleden gestuurd'. Ondertussen ben ik al weer twee maanden bezig om of de spullen te krijgen of mijn geld terug. De laatste 15 dagen hebben ze echter niet meer gereageerd op mijn mails. Ik zou er niets kopen. Je loopt de kans dat je geld kwijt bent.

I placed an order on November 8 and to date (16) nothing has been delivered. They do not answer the customer service phone and I have insisted a lot. Neither to the e-mails .... It smells like a scam to me. I will return the order as soon as it arrives. The company is a disgrace in terms of customer service. Nothing to recommend.... #113787

Everything went perfectly, good service and very good product.

i've ordered two models and so far i'm satisfied. i'm going to start the amount as soon as it's cooler. in front of the fire with a good cup of tea.

Ordered on this site on 2nd October … Ordered on this site on 2nd October where it specified 2 day delivery. A week later told it wasn't in stock and they didn't know when back in so offered a voucher or refund. I asked for a refund which I still haven't received then to be told it's been shipped ...... it still hasn't turned up , no refund , no replies to emails and no one answers the phone !!! My partner still hasn't received his birthday present and quite frankly I'm appalled at the unprofessional conduct of this company!!!

Ordered on this site on 2nd October ... Ordered on this site on 2nd October where it specified 2 day delivery. A week later told it wasn't in stock and they didn't know when back in so offered a voucher or refund. I asked for a refund which I still haven't received then to be told it's been shipped ...... it still hasn't turned up , no refund , no replies to emails and no one answers the phone !!!! My partner still hasn't received his birthday present and quite frankly I'm appalled at the unprofessional conduct of this company!!!!

The delivery only took place a week after the agreed date. This was already annoying as the delivery time was the decisive argument when choosing the online store. In addition, no information was provided about the delay and tracking via the 1001 Modellbau website did not work either. When I asked about the delay and the problems with tracking the order, all I got back was a standard text saying "I always try to satisfy customers as quickly as possible". However, the goods finally arrived (far too late) and are in order. After all. Response to the seller's reaction: The order was placed on 24.09. and was paid for directly via PayPal (I have the order confirmation). The delivery on 07.10. therefore took place 13 days after the order. Much later than stated.

Excellent product and prompt and ... Excellent product and prompt and friendly sevice. Slightly slow delivery but who can help the post. Thanks 1001 Models ??

Delivery time not respected. Indicated on the site as 2 in stock. Not being delivered after a telephone contact we learn that this reference was not available. Birthday postponed by

Excellent product and prompt and … Excellent product and prompt and friendly sevice. Slightly slow delivery but who can help the post. Thanks 1001 Models ??

delivered as expected nothing to di

TERRIBLE EXPERIENCE !!!. They do not answer the phone or emails. A disgrace. I leave my order number in case they deign to lend you some agencion as to charge there has been no problem. 113787 .

The parcel arrived in good condition. The model box inside was already open, the bags containing the parts were open and some parts were already in the box.

Products conformesexpeditions soigné

price too high

No follow-up from the seller to the preparer, and in the end the order is not complete and no credit note is issued. I'm losing money

All correct but I think a sticker pack is missing.

Great choice even though on the site finding what you are looking for is super long

Satisfied with the service. Only negative note is the shipping cost too high compared to the value of the goods ordered Sincerely.

Fast, efficient and transparent. Perfect delivery Only downside: the website and the (very) limited number of photos to judge the quality of the products. Needs to be improved to avoid disappointment among cl

Have not received the package and ... Have not received the package and several attempt to contact vendor have received no response

good overall timeframe and model, but assembly instructions not always clear

Have not received the package and … Have not received the package and several attempt to contact vendor have received no response

Delivery in 2 weeks and 2 days Product much smaller than recognizable in the picture

Took a little longer.

All good although the delivery time was a little long....