Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I'll tell you this much: * promotion that vanishes! * model received does not correspond to the one ordered! out of 2 products ordered, that makes a lot of difficulties to use only this vocabulary Cordi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2017
Despite a recent problem with a product that had to pass inspection, the after-sales service is on hand to find the right solutions.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2017
I am very satisfied with the model, which was well protected when you sent it to me.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/09/2017
IN FACT I DO NOT KNOW I HAVE NOT YET RECEIVED MY ORDER IF YOU CAN DO SOMETHING THANK YOU
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 09/09/2017
As usual large selection of products the delivery was faster .Only note did not arrive the free poster for orders over 3900 euros
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2017
My order was processed quickly and delivered on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2017
Fast delivery RAS concerning the contents of the packing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2017
Order conformed to my expectations. Good packaging, no reference errors. But shipping a bit expensive for such a small order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2017
Site with many references and a wide choice of products. Slight problems with parcel delivery estimates. Also regrets the price, which is not necessarily competitive with the conc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
satisfied order thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Hello, delivery as planned. One more paint to order but I'm waiting because with the shipping it's expensive the p
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2017
Very satisfied with the products I ordered. Delivery on time and even a little early, which was very convenient for me. A little disappointed though, as I was expecting the poster for a larger order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2017
well so far
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/09/2017
Be very careful in dealing with this company. Not all of their customers love them! Ordered Nimbus 4000. Goods arrived with outer packaging undamaged but contents including polystyrene absolutely wrecked internally. Some parts were also missing. Emailed the company and tried communicating with them on their website twice and now, 7 days later, still no reply or contact from them. I am willing to find a way forward but they seem to be ignoring the situation. Perhaps a trip to their premises might persuade them to address this properly!
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Response from 1001hobbies
Dear customer, We apologize for the late answer and inconvenience. We contacted our supplier in order to find the best possible solution for this issue. We will get back to you as soon as possible with more information. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 04/09/2017
Be very careful in dealing with this company. Not all of their customers love them! Ordered Nimbus 4000. Goods arrived with outer packaging undamaged but contents including polystyrene absolutely wrecked internally. Some parts were also missing. Emailed the company and tried communicating with them on their website twice and now, 7 days later, still no reply or contact from them. I am willing to find a way forward but they seem to be ignoring the situation. Perhaps a trip to their premises might persuade them to address this properly!
Response from 1001hobbies
Dear customer, We apologize for the late answer and inconvenience. We contacted our supplier in order to find the best possible solution for this issue. We will get back to you as soon as possible with more information. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 03/09/2017
very long waiting times for shipment
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/09/2017
Good offer fast service BUT HIGH PRICE LEVEL IN COMPARISON WITH CERTAIN OTHER SITES EXAMPLE: 16 IEME ESCADRON TONY SHOP ...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/08/2017
Parcel arrived open poorly packaged Crushed box Not great for a
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2017
Model box art had two figures and car Model box art had two figures and car. No indication on-line that there were NO figures with the car. This was VERY disappointing as I purchased the model to obtain the figures, not the car.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 31/08/2017
I bought a model airplane Fiseler Storch size 2850mm. But I only received the fuselage. (airframe), the wings, the tail unit and the rudder were not included. A complaint was only answered in English. A return shipment to France easily cost me 150€ Very large package. The package was also incorrectly declared. Had to pay a delivery charge of 60sfr in addition to the ch VAT of 40sfr. My complaint was answered in English. But I ordered in Germany. The whole thing is now costing me 800€ for half a plane, I'll leave the letter as it is and wait for the rest of the delivery. If they iron out the mistake, I'll give them 5 stars. !!!!!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 31/08/2017
Model box art had two figures and car Model box art had two figures and car. No indication on-line that there were NO figures with the car. This was VERY disappointing as I purchased the model to obtain the figures, not the car.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
As indicated, my order was processed very well and relatively quickly, as it states that shipment takes 24 hours;
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/08/2017
I did not receive the parcel!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
lots of choice and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2017
Very good site for model enthusiasts. Lots of good products to choose from. Delivery times may be a little long, but other than that, everything is impeccable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2017
Parcel well received but promise of delivery under 24H whereas I received my parcel more than 72h after the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2017
Good order processing, but delivery a little long. Note: paint cans that do not fill the entire shipping box must be well protected from bumping during transport.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2017
nothing in particular to report reasonable lead time perfectly executed order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/08/2017
long delivery and small assembly problem compared to the plan. very good product i am very satisfied. i am a beginner.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2017
Fast delivery....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2017
OK. I will make other purchases. Would recommend. I give 4 because there is always room for improvement.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2017
Provided the paint I needed promptly. Provided the paint I needed promptly.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/08/2017
Provided the paint I needed promptly. Provided the paint I needed promptly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2017
Fast delivery Friendly staff
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/08/2017
The last few orders were completed within the specified time frame. Last year, a part was missing from an order. Unfortunately, it was not possible to lodge a complaint as the so-called reactive customer service did not get in touch. The delivery times were also not as expected. I didn't really want to order any more. After the website was changed, I decided to order again. Now it also seems to work with the delivery times. I will remain a customer.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/08/2017
too often parcels are announced as arriving at a relay point but..... Nothing, so three trips of 20 km each and a significant increase in costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2017
The detail is brilliant The detail is brilliant and instructions easy to follow, even though not in English, the scale suits an oo gauge , the downside is the wheels and track, they could be stronger and bigger. It is very fiddly to make and was made easier by having a set of tweezers of different size. Has made a very realistic looking crane to go with the model coal mine on a railway layout.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/08/2017
The detail is brilliant The detail is brilliant and instructions easy to follow, even though not in English, the scale suits an oo gauge , the downside is the wheels and track, they could be stronger and bigger. It is very fiddly to make and was made easier by having a set of tweezers of different size. Has made a very realistic looking crane to go with the model coal mine on a railway layout.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2017
No problems to report, very good co
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/08/2017
I found a hard to find decal set on … I found a hard to find decal set on your site. Reasonably priced. 4 stars due to packing. I suggest inserting a stiff piece of cardboard in envelope to help prevent creasing. It arrived quite beat up.
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