1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Pleasant site. The filters are practical. Perhaps a historical filter is missing. For example 1st world war 2nd world war etc...Prices comparable to other online stores. No problem to order, good delivery time and good packaging. Nothing to
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/09/2017
shipping time a bit long
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2017
Very good sales site well done no problem particuli
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 13/09/2017
Order provided for 3 trucks Order provided for 3 trucks, one was defective and returned it per their policy. Have the receipt for returning it on time via their preferred return shipping agent. However, no update since the past several emails and weeks have just gone by. Am losing trust fasr
Response from 1001hobbies
Dear customer, We just received confirmation from our warehouse concerning the returned item and will thus refund it as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/09/2017
Order provided for 3 trucks Order provided for 3 trucks, one was defective and returned it per their policy. Have the receipt for returning it on time via their preferred return shipping agent. However, no update since the past several emails and weeks have just gone by. Am losing trust fasr
Translated reviews
Response from 1001hobbies
Dear customer, We just received confirmation from our warehouse concerning the returned item and will thus refund it as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2017
Feedback on order progress is particularly appreciatedab
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 13/09/2017
Well, I am still waiting for them to send me a product that I ordered 5 days ago and that they advertise on their website as 24 hour delivery. If you need it for something urgent I do not recommend the product I do not know what is its quality since I have not received it yet not even the tracking number of the parcel.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/09/2017
I AM STILL WAITING FOR A REFUND I AM STILL WAITING FOR A REFUND FOR A MODEL CAR THAT I SENT BACK (13/8/17) I DID RECEIVE AN E MAIL THAT WAS IN FRENCH WHICH I COULD NOT UNDERSTAND, AND THE PHONE CALLS THAT I HAVE MADE DID NOT HAVE ANY EFFECT AND CANNOT E MAIL AS THE ADDRESS DOES NOT GET RECOGNISED. THE SERVICE THAT I HAVE RECEIVED DOES NOT MATCH WHAT OTHER PEOPLE HAVE SAID.
Translated reviews
Response from 1001hobbies
Dear customer, The refund should be done by tomorrow. We apologize for the inconvenience. Best regards, The 1001Modekits Team
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 12/09/2017
Good service, ultra slow delivery The purchase experience was smooth and effortless, buut the product hasn't arrived yet, so points off for that. I would be happy to do another review when my order arrives.
Response from 1001hobbies
Dear customer, Unfortunately we do not have any fast delivery options for shipments to Australia. You should receive your order in a few days. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 12/09/2017
I AM STILL WAITING FOR A REFUND I AM STILL WAITING FOR A REFUND FOR A MODEL CAR THAT I SENT BACK (13/8/17) I DID RECEIVE AN E MAIL THAT WAS IN FRENCH WHICH I COULD NOT UNDERSTAND, AND THE PHONE CALLS THAT I HAVE MADE DID NOT HAVE ANY EFFECT AND CANNOT E MAIL AS THE ADDRESS DOES NOT GET RECOGNISED. THE SERVICE THAT I HAVE RECEIVED DOES NOT MATCH WHAT OTHER PEOPLE HAVE SAID.
Response from 1001hobbies
Dear customer, The refund should be done by tomorrow. We apologize for the inconvenience. Best regards, The 1001Modekits Team
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/09/2017
Good service, ultra slow delivery The purchase experience was smooth and effortless, buut the product hasn't arrived yet, so points off for that. I would be happy to do another review when my order arrives.
Translated reviews
Response from 1001hobbies
Dear customer, Unfortunately we do not have any fast delivery options for shipments to Australia. You should receive your order in a few days. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/09/2017
Recommended without any problem
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/09/2017
I have been waiting 14 days for my order ref. 111147 and they said the delivery time was between 4 and 6 days. Nobody informs me of anything and I have sent 6 mails constantly complaining. They have a horrible customer service. I have called several times to the phone number provided on the website and no one answers. It is the first and last time I buy here. If tomorrow I have not received the product or any information about it, I am going to denounce them.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 11/09/2017
All products delivered promptly. Contrary to the information on the homepage, we paid a high delivery fee.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/09/2017
I'll tell you this much: * promotion that vanishes! * model received does not correspond to the one ordered! out of 2 products ordered, that makes a lot of difficulties to use only this vocabulary Cordi
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2017
Despite a recent problem with a product that had to pass inspection, the after-sales service is on hand to find the right solutions.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2017
I am very satisfied with the model, which was well protected when you sent it to me.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/09/2017
IN FACT I DO NOT KNOW I HAVE NOT YET RECEIVED MY ORDER IF YOU CAN DO SOMETHING THANK YOU
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 09/09/2017
As usual large selection of products the delivery was faster .Only note did not arrive the free poster for orders over 3900 euros
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2017
My order was processed quickly and delivered on time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2017
Fast delivery RAS concerning the contents of the packing.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2017
Order conformed to my expectations. Good packaging, no reference errors. But shipping a bit expensive for such a small order.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2017
Site with many references and a wide choice of products. Slight problems with parcel delivery estimates. Also regrets the price, which is not necessarily competitive with the conc
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
satisfied order thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Hello, delivery as planned. One more paint to order but I'm waiting because with the shipping it's expensive the p
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2017
Very satisfied with the products I ordered. Delivery on time and even a little early, which was very convenient for me. A little disappointed though, as I was expecting the poster for a larger order.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2017
well so far
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/09/2017
Be very careful in dealing with this company. Not all of their customers love them! Ordered Nimbus 4000. Goods arrived with outer packaging undamaged but contents including polystyrene absolutely wrecked internally. Some parts were also missing. Emailed the company and tried communicating with them on their website twice and now, 7 days later, still no reply or contact from them. I am willing to find a way forward but they seem to be ignoring the situation. Perhaps a trip to their premises might persuade them to address this properly!
Translated reviews
Response from 1001hobbies
Dear customer, We apologize for the late answer and inconvenience. We contacted our supplier in order to find the best possible solution for this issue. We will get back to you as soon as possible with more information. Best regards, The 1001Modelkits Team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 04/09/2017
Be very careful in dealing with this company. Not all of their customers love them! Ordered Nimbus 4000. Goods arrived with outer packaging undamaged but contents including polystyrene absolutely wrecked internally. Some parts were also missing. Emailed the company and tried communicating with them on their website twice and now, 7 days later, still no reply or contact from them. I am willing to find a way forward but they seem to be ignoring the situation. Perhaps a trip to their premises might persuade them to address this properly!
Response from 1001hobbies
Dear customer, We apologize for the late answer and inconvenience. We contacted our supplier in order to find the best possible solution for this issue. We will get back to you as soon as possible with more information. Best regards, The 1001Modelkits Team
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 03/09/2017
very long waiting times for shipment
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/09/2017
Good offer fast service BUT HIGH PRICE LEVEL IN COMPARISON WITH CERTAIN OTHER SITES EXAMPLE: 16 IEME ESCADRON TONY SHOP ...
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/08/2017
Parcel arrived open poorly packaged Crushed box Not great for a
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2017
Model box art had two figures and car Model box art had two figures and car. No indication on-line that there were NO figures with the car. This was VERY disappointing as I purchased the model to obtain the figures, not the car.
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 31/08/2017
I bought a model airplane Fiseler Storch size 2850mm. But I only received the fuselage. (airframe), the wings, the tail unit and the rudder were not included. A complaint was only answered in English. A return shipment to France easily cost me 150€ Very large package. The package was also incorrectly declared. Had to pay a delivery charge of 60sfr in addition to the ch VAT of 40sfr. My complaint was answered in English. But I ordered in Germany. The whole thing is now costing me 800€ for half a plane, I'll leave the letter as it is and wait for the rest of the delivery. If they iron out the mistake, I'll give them 5 stars. !!!!!
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 31/08/2017
Model box art had two figures and car Model box art had two figures and car. No indication on-line that there were NO figures with the car. This was VERY disappointing as I purchased the model to obtain the figures, not the car.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
As indicated, my order was processed very well and relatively quickly, as it states that shipment takes 24 hours;
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/08/2017
I did not receive the parcel!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
lots of choice and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2017
Very good site for model enthusiasts. Lots of good products to choose from. Delivery times may be a little long, but other than that, everything is impeccable.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2017
Parcel well received but promise of delivery under 24H whereas I received my parcel more than 72h after the order.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 