Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Never mind, mustn't grumble..... The canopy took a while to arrive, which is not an issue, but when it did come, it had been crushed in the post. Never mind, I found a suitable piece at the bottom of my spares box..... well wrapped.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. Please send us some pictures of the damaged item so we can solve the issue: [email protected] Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2017
Over all was a good experience Over all was a good experience. My decals arrived slightly damaged due to inadequate packing. Recommend that next time when you ship decals, you should place them between 2 thin sheets of cardboard to help prevent them from bending... Other than the slight damage to the decals, the shipping time was very reasonable... Thanks David
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2017
On-time delivery as promised and ... On-time delivery as promised and excellent product quality .... definetly will order more of the same when necessary ....
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/07/2017
On-time delivery as promised and … On-time delivery as promised and excellent product quality .... definetly will order more of the same when necessary ....
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/07/2017
Over all was a good experience Over all was a good experience. My decals arrived slightly damaged due to inadequate packing. Recommend that next time when you ship decals, you should place them between 2 thin sheets of cardboard to help prevent them from bending.. Other than the slight damage to the decals, the shipping time was very reasonable.. Thanks David
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/07/2017
Parcel not yet received already 1 month late although it was marked in stock it should wait to be restocked but the package was lost so they sent me one at their expense they told me but with a carrier very slow except that I basically paid for a fast delivery and they do not want to make any gesture I'm still waiting for my package I do not recommend to buy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2017
delivery time a little long parfoi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2017
Delivery a little slow but very well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2017
Every stage of the order is known. ...A real pleasure
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/07/2017
Benpas glop! According to Colissimo you didn't pass on my full address - they only had 270 bd de Ste Marguerite 13009... it's the business address of the CHU Ste Marguerite but it was missing the precise place where I work... whereas on the 1st delivery everything went fine.... ??? Pavilon Solaris result => parcel supposedly delivered but I don't know where I called Colissimo ... they're going to try to contact the delivery man to find out where he dropped the parcel off at 6.30pm... what I do know is that the secretary's office was closed! I left at 9.15pm... without my parcel and on vacation for 4 weeks...not glop! Aff
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2017
delivery to Switzerland a little slow !!!!!!!!!!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2017
Model ordered in black, arrived in burgundy ...........
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2017
Hello About the paints for models, it would be a plus to have access to all the references even with a longer delivery time. Cordia
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2017
Order corresponding to my expectations Del'ai of delivery of one week (a little long)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/06/2017
The first parcel was lost and it took long. Well it took a long time and some exchanged emails. And some mails wanted to charge an order that wasn't mine. Well but in the end things tirnef out OK. I have my desired stuff.
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Response from 1001hobbies
Dear customer, We are glad you finally received the products. We apologize for the inconvenience and delay due to the first parcel being lost. We did our best to get another one sent as soon as possible. Best regards,
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Verified Buyer
Rating: 3 out of 5
following a purchase from 29/06/2017
The first parcel was lost and it took long. Well it took a long time and some exchanged emails. And some mails wanted to charge an order that wasn't mine. Well but in the end things tirnef out OK. I have my desired stuff.
Response from 1001hobbies
Dear customer, We are glad you finally received the products. We apologize for the inconvenience and delay due to the first parcel being lost. We did our best to get another one sent as soon as possible. Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2017
Overall satisfactory results
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2017
Order received promptly and compliant. I had given my husband a ""Duesenberg"" from ""Monogram"" (plastic and metal) but I had so many problems finding colors that matched the list I found with the assembly plan... Black white no problem, but for red tan brown light brown green silver what a headache! That won't stop me from coming back to you if I need products. If I'd had the chance, I'd have put in 3 Ã
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2017
Extensive selection Good site readability. Delay between order and delivery sometimes a little long, but this is not a problem. Good order tracking information. Delivery fia
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/06/2017
I've been waiting for a refund for an order for over 20 days, no communication from 1001 maquettes, no reply to my email, seriousness is not 1001 maquette's strong point.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2017
Enough over the handling and especially the wait of 2 weeks instead of one with a dhl supplement of 1999€ in order to receive normally quickly... Hoping not to be outdone by the new order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2017
reliable and compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2017
Order received on time
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2017
I was disappointed when I received my parcel because it was open due to the fact that the scotch tape had been put on incorrectly. Fortunately, it contained everything I needed.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2017
the gift arrived 2 days late. On the other hand, the car circuit is very good and my grandson is happy. You just need to improve your delivery times
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/06/2017
delivery time too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2017
Serious seller. One of the only reliable vendors, especially for products designated as available on the website and for meeting delivery deadlines.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2017
excellent packaging1o mails to warn of the sending it is a little too muchsending a little long 5 days for a sheet of decals but remains very p
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2017
Very good choice perfect shipping but high prices. Dom
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2017
Having placed an order for Father's Day, I still haven't received the parcel, which has taken far too long to arrive, a week after I placed the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2017
The only usual problem is the slowness in dispatching a small parcel (envelope) for a part in stock. For the rest R
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2017
Availability can be improved: when I ordered an item""in stock"" it was no longer in stock at the time of preparation, which therefore took 4 to 5 days. Otherwise, nothing to say about the information and communication provided to the customer about his order being prepared. The packaging of the parcel was absolutely perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2017
delivery times far too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2017
I ordered the model but received it 1 day too late for my birthday.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2017
Satisfactory transaction but shipping a bit long! With a little more speed it will be perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2017
Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.
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Response from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/06/2017
Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.
Response from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
Well-packaged, fairly fast delivery, but not lightning fast. Very fair price (model + shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
nothing to report
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/06/2017
SLOW SERVICE I still haven't received my order which was placed on June 3rd.
Response from 1001hobbies
Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team
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