1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
The choice of paints is difficult to assess on the basis of the models - advice would be welcome when ordering from the catalog. The glue takes too long to set, and the tube is impractical. It's preferable to use super glue.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2017
shipping far too slow .... ready 2 weeks after order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2017
Shipping took a bit long, then it was impossible to order the same product several times in one order (display out of stock as soon as we put in more than 1), so shipping costs were added and in the end we had to order one item at a time... (or I don't know mea culpa) But all in all, it was fine.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 12/07/2017
It took over 2 weeks until the figures in stock arrived.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/07/2017
Package sent on time as advertised on the website. However the packaging was too light, I had ordered 30 small pots of paint which were placed loose in a simple bubble envelope. I had also ordered a decal sheet which was placed unprotected in the middle of the pots, so it arrived crumpled. The free poster is crumpled too, and good to go.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2017
Great service Great service. Thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2017
excellent choice in quality and price. very good sit
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2017
Satisfied. Good contact with after-sales service following a payment problem on an order that was nevertheless shipped. Courteous and responsive
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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/07/2017
Great service Great service. Thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2017
delivery times have improved, but in your system the search for models is not always clear. if you could improve that would be great. Best regards A. H
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2017
Satisfied with my order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/07/2017
1 year ago to the day on 080716I ordered a model (lotus type 72c 1970 from ebbro:ref EMSF001)paid 10751euros cashed the next day but still not received the order! After several emails, the last one with a reply dated 160916 from a certain Guillaume Mortier, no more replies, they take people for fools, while on my account on their site the order is still being processed! I've stopped the emailsbut they've still been cashing the money for a year. Don't order from them as long as it's ok, it's ok and they're more expensive!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2017
1001 Maquettes has made great strides with an improved site layout and fast order processing. To confirm
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2017
large choice - quality products - delivery service ok except for the""mondial relay"" part which suffers from a few bugs (delay error in place of delivery not taking into account the opening hours of the relay point) Without this negative point which does not call into question the site itself... everything else is fine.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2017
Never mind, mustn't grumble..... The canopy took a while to arrive, which is not an issue, but when it did come, it had been crushed in the post. Never mind, I found a suitable piece at the bottom of my spares box..... well wrapped.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. Please send us some pictures of the damaged item so we can solve the issue: [email protected] Best regards, The 1001modelkits team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 06/07/2017
Never mind, mustn't grumble..... The canopy took a while to arrive, which is not an issue, but when it did come, it had been crushed in the post. Never mind, I found a suitable piece at the bottom of my spares box..... well wrapped.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. Please send us some pictures of the damaged item so we can solve the issue: [email protected] Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2017
Over all was a good experience Over all was a good experience. My decals arrived slightly damaged due to inadequate packing. Recommend that next time when you ship decals, you should place them between 2 thin sheets of cardboard to help prevent them from bending... Other than the slight damage to the decals, the shipping time was very reasonable... Thanks David
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2017
On-time delivery as promised and ... On-time delivery as promised and excellent product quality .... definetly will order more of the same when necessary ....
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/07/2017
On-time delivery as promised and … On-time delivery as promised and excellent product quality .... definetly will order more of the same when necessary ....
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/07/2017
Over all was a good experience Over all was a good experience. My decals arrived slightly damaged due to inadequate packing. Recommend that next time when you ship decals, you should place them between 2 thin sheets of cardboard to help prevent them from bending.. Other than the slight damage to the decals, the shipping time was very reasonable.. Thanks David
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/07/2017
Parcel not yet received already 1 month late although it was marked in stock it should wait to be restocked but the package was lost so they sent me one at their expense they told me but with a carrier very slow except that I basically paid for a fast delivery and they do not want to make any gesture I'm still waiting for my package I do not recommend to buy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2017
delivery time a little long parfoi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2017
Delivery a little slow but very well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2017
Every stage of the order is known. ...A real pleasure
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/07/2017
Benpas glop! According to Colissimo you didn't pass on my full address - they only had 270 bd de Ste Marguerite 13009... it's the business address of the CHU Ste Marguerite but it was missing the precise place where I work... whereas on the 1st delivery everything went fine.... ??? Pavilon Solaris result => parcel supposedly delivered but I don't know where I called Colissimo ... they're going to try to contact the delivery man to find out where he dropped the parcel off at 6.30pm... what I do know is that the secretary's office was closed! I left at 9.15pm... without my parcel and on vacation for 4 weeks...not glop! Aff
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2017
delivery to Switzerland a little slow !!!!!!!!!!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2017
Model ordered in black, arrived in burgundy ...........
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2017
Hello About the paints for models, it would be a plus to have access to all the references even with a longer delivery time. Cordia
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2017
Order corresponding to my expectations Del'ai of delivery of one week (a little long)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/06/2017
The first parcel was lost and it took long. Well it took a long time and some exchanged emails. And some mails wanted to charge an order that wasn't mine. Well but in the end things tirnef out OK. I have my desired stuff.
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Response from 1001hobbies
Dear customer, We are glad you finally received the products. We apologize for the inconvenience and delay due to the first parcel being lost. We did our best to get another one sent as soon as possible. Best regards,
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Verified Buyer
Rating: 3 out of 5
following a purchase from 29/06/2017
The first parcel was lost and it took long. Well it took a long time and some exchanged emails. And some mails wanted to charge an order that wasn't mine. Well but in the end things tirnef out OK. I have my desired stuff.
Response from 1001hobbies
Dear customer, We are glad you finally received the products. We apologize for the inconvenience and delay due to the first parcel being lost. We did our best to get another one sent as soon as possible. Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2017
Overall satisfactory results
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2017
Order received promptly and compliant. I had given my husband a ""Duesenberg"" from ""Monogram"" (plastic and metal) but I had so many problems finding colors that matched the list I found with the assembly plan... Black white no problem, but for red tan brown light brown green silver what a headache! That won't stop me from coming back to you if I need products. If I'd had the chance, I'd have put in 3 Ã
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2017
Extensive selection Good site readability. Delay between order and delivery sometimes a little long, but this is not a problem. Good order tracking information. Delivery fia
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/06/2017
I've been waiting for a refund for an order for over 20 days, no communication from 1001 maquettes, no reply to my email, seriousness is not 1001 maquette's strong point.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2017
Order received on time
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2017
I was disappointed when I received my parcel because it was open due to the fact that the scotch tape had been put on incorrectly. Fortunately, it contained everything I needed.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2017
the gift arrived 2 days late. On the other hand, the car circuit is very good and my grandson is happy. You just need to improve your delivery times
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/06/2017
delivery time too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2017
Serious seller. One of the only reliable vendors, especially for products designated as available on the website and for meeting delivery deadlines.
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