1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
I'm disappointed by the quality of a Georges Guynemer aircraft storks squadron Nieuport decal sheet. The decals tear and are unusable. I'm afraid the swastikas decals will do the same. I'm very
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2017
Out of stock, even though the website says ""available"".
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/03/2017
So after a late delivery I am missing an item in the order. In the parcel there was no information about the missing product. I contacted them a first time after 15 days and still no answer from them. I've just contacted them again. To see for the s
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2017
Nickel service good communication fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2017
The royal sun and the victory (bought many years ago) are the pinnacle of plastic models. It's a pity there aren't any others of this size. I'd be interested.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2017
Very beautiful models and colors
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/03/2017
... unfortunately with a very long delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2017
small hiccups when processing my order otherwise very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2017
On two orders, the delivery time for the first was greatly exceeded without any information, but on the second order it was perfect. An email notification in case of delay would be appreciated. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/03/2017
Model sent off without a hitch. Deadline met but painting order difficult and undelivered to date. More than two weeks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2017
no particular worries
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2017
Nice site, lots of choice, but shipping takes too long, especially for the price you pay! 9 days when competitors ship in 3 days - you don't have to be in a hurry, and frankly it's a hindrance for others.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/03/2017
i was very surprised about good en fast delivery In 2 weeks time i got my order delivered in good condition here in the Netherlands. Good job, i trust you to order more in future:)
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/03/2017
High price but otherwise everything is great and can be recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2017
i was very surprised about good en fast delivery In 2 weeks time i got my order delivered in good condition here in the Netherlands. Good job, i trust you to order more in future:)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2017
a slight lack of communication which caused a 2 week delay in delivery (for material supposedly in stock) but this improved afterwards and a good commercial reflex because I was able to have free shipping on the following order good site well stocked nice team I will recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/03/2017
given the amount of shipping costs, not having been delivered 6 days after placing the order is unacceptable.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2017
waiting more than two weeks for a 150 gram parcel is too long
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/03/2017
Payment on account would also be nice. Delivery took a while but was absolutely ok. I can recommend 1001 modellbau.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2017
All's well
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/03/2017
I ordered a Jeep Wrangler in Nov 16. First I was told that the product was out of stock, even though it was advertised as being in stock on the site. I then received a discount voucher equivalent to the amount of the purchase so that I could order it at a later date. When it was available again, I realized that the coupon was actually worth 0€... :-( After contacting the customer service department, the problem was solved, but I realized that the coupon didn't count towards the shipping costs, i.e. 7€ for a purchase of 22! Not finding it normal to have to pay postage a second time, I receive a second coupon valid for postage this time. I placed another order and received a free figurine. After making the payment, I realized that the figurine had in fact been billed to me! Totally discouraged, I finally accepted the slight surcharge. I finally received my Jeep in
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 16/03/2017
I still have not received my order and I ordered it on 010317, I have not received any news of this or anything like that. I would just ask to be advised or send a mail of the day the package should ll.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2017
Clear plus celery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/03/2017
Does not respect promised delivery times says anything about product availability loses packages. Defects noted twice the first time had to refund me after 15 days of waiting for the order in fact unavailable
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/03/2017
ordered on 26.2. and paid via PayPal arrived on 14.3. so more than 14 days delivery time goods ok what can you say about 7 pots of Humbrol colors. On the product page it says ""Goods in stock ready for shipment in 24 hours "" Sorry but that's not how it works.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2017
Current paints were missing. (Matt black). Otherwise impeccable service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2017
Quick order to see for loyalty vouchers?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2017
Good value for money but delivery times not respected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2017
For a month and a half now, I've been promised a refund because the items I ordered were not in stock. The company has already been reported to the Paris DDPP for similar problems. Who should I contact? Who's calling the shots in this company? Who is capable of making a simple transfer to an account that has been given over and over again? What is to be done with the word given by members of the company? Shouldn't non-repayment of the sum paid be considered theft? WHO IS GOING TO TAKE RESPONSIBILITY AND MAKE THIS TRANSFER AS IT SHOULD BE MADE? Company not serial""Hello I'm following up this matter with my manager today. Unfortunately, I don't handle refunds directly. I will keep you informed. Yours faithfully ...And 4 more days to go!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2017
For my part I am very disappointed with 1001 Maquettes the delivery time is too long.the chosen products are not always available.order placed on 210217 we are on 130317 still NOTHING.I even thought for a long time that it was a fraudulent site.I strongly advise against it.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 12/03/2017
Rubbish 14 days and no information as to where parcel is!
Response from 1001hobbies
Dear customer, Your order was sent on the 28/02/17, the day after you placed your order, and delivered on the 13/03/16. We apologize for the delay which is due to an error of the shipper Hermes. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/03/2017
Rubbish 14 days and no information as to where parcel is!
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Response from 1001hobbies
Dear customer, Your order was sent on the 28/02/17, the day after you placed your order, and delivered on the 13/03/16. We apologize for the delay which is due to an error of the shipper Hermes. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2017
Model purchased on 2912. Receipt of a confirmation e-mail informing me of a delivery between 1601 and 1801. On 1301 receipt of an e-mail informing me of the non-availability of the model with the ment"" we don't know when it will be available"". On 2802 I received an e-mail informing me that the product was available and would be shipped within 48 hours. Shipment on 0103 and arrival of the parcel. More than two months of actual delay for a delay of just over two weeks initially announced..... An improvement in logistics would be welcome :) On the phone, nothing to change: friendly and good advice. I'm staying
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2017
The package is properly protected. The delivery time is respected. I recommend this company for purchases.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2017
Good site with many articles and well organized.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2017
Good service
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Verified Buyer
Rating: 3 out of 5
following a purchase from 10/03/2017
Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.
Response from 1001hobbies
Dear customer, The plane's dimensions are indicated in its description on our website. If you believe there is a mistake, please send us some pictures of the product you received by email at [email protected] Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2017
Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.
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Response from 1001hobbies
Dear customer, The plane's dimensions are indicated in its description on our website. If you believe there is a mistake, please send us some pictures of the product you received by email at [email protected] Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2017
box a little crushed in the packaging but fortunately no damage on opening delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2017
Very satisfied with the quality of the product and the speed of delivery.
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