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Rating: 4 out of 5
Excellent follow-up and on-time delivery as well as good responsiveness in answering my questions.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 275 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
very satisfied with the site's functionality, which is a little difficult to manipulate.
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A
Rating: 3 out of 5
An order shipped to another customer, no information on my current order if I don't contact the service, and in the end a product that is no longer available.... it was a very, very bad start. In return I negotiated a more expensive product without paying more, which was granted and sent by colissimo to my home for the same price. Good commercial reaction but it's distressing to devo
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V
Rating: 3 out of 5
poor I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.
A
Rating: 4 out of 5
Just what you need to be bo
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A
Rating: 3 out of 5
poor I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.
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A
Rating: 3 out of 5
No paint refs with models when ordering. That would be a plus!
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V
Rating: 1 out of 5
paint ordered 3 weeks ago, still has not arrived. The title says it all.
A
Rating: 4 out of 5
good transaction compliant product well packaged received promptly
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A
Rating: 1 out of 5
paint ordered 3 weeks ago, still has not arrived. The title says it all.
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A
Rating: 4 out of 5
Very happy with my purchases made on 1001 maquettes delivery time respected and product complies with what I ordered I just regret the price of delivery because not offered to arrive at home but only in point withdrawal from a sum too large! I'd rather have free home delivery than a free figurine!
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A
Rating: 2 out of 5
Delivery times are often too long. Last order not yet received Salutati
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A
Rating: 1 out of 5
The delivery time was exceeded by one week instead of 24 hours.
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A
Rating: 1 out of 5
I still haven't received my order n° 90345 placed on 13112016 we are still on 04122016. On the other hand, the money has been debited from my account and quite quickly compared to the delivery time.
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A
Rating: 4 out of 5
delay a little longer than announcedbut we are in the period before christmas so indulgence.it would be nice to have a direct contact for advice or in case of concern.that's all.package well packed and product co
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A
Rating: 4 out of 5
no problem. Merc
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A
Rating: 4 out of 5
RAS.Bon commercant.on ne trouve pas toutmais peut mieux faire comme dirait le maître d'écol
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A
Rating: 1 out of 5
Having not received my order in full 8 days after my complaint, I still have no reply except for confirmation of receipt of my order.
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C
Rating: 4 out of 5
Reliability, efficiency and service
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V
Rating: 2 out of 5
I received a delivery and the packaging, which was not damaged, contained only air. There is also no contact person at the company, you always have to address the company as 1001 modellbau. You have to pay in advance and then you only get air, the EU has come a long way in Europe, something that didn't exist 30 years ago. I can do without such a Europe. I paid over 30 EURO for air from France. Now I have received the same model in Germany with postage for 1495 euros. I will never order anything from abroad again.
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A
Rating: 4 out of 5
plus -Large selection and fast delivery - minus - not very practical site impossible to put your selection in the basket
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A
Rating: 4 out of 5
Material available and dispatched within reasonable timescales
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A
Rating: 4 out of 5
Everything went very smoothly. An excellent site with good references and fast delivery.
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A
Rating: 4 out of 5
Parcel received in very good condition 3 days after ordering. Thank you for the service
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V
Rating: 4 out of 5
Good communication Good communication about delivery, good shipment
A
Rating: 3 out of 5
The site communicates that it will ship the item in 4 days while it was shipped 10 days later only after a reminder from me.
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A
Rating: 4 out of 5
Good communication Good communication about delivery, good shipment
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A
Rating: 2 out of 5
After ordering products with a delay of 4 to 6 days I waited more than 12 days for delivery without excuse or commercial gesture Price not particularly advantageous sufficient behavior and impossible to phone I wait for a gesture but do not dream
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A
Rating: 2 out of 5
Delivered incomplete, lacking nylonfixing root screws, oxidized metal parts, instructions? did you say instructions? And what's more, the fuselage is broken. Site contacted reacted within a day and returned the goods. A box
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A
Rating: 1 out of 5
order made on 13112016 was to be delivered between 14 and 1611 we are 2511 no news 3 messages sent no response and voice message on the phone . I am quite dissatisfied for an order of 170 €. not serious at all next orders will be madeÃ
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A
Rating: 4 out of 5
very good, just a small problem with the tracking number, nothing too serious mer
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A
Rating: 4 out of 5
A little longer than expected but I don't think it's your fault
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A
Rating: 2 out of 5
The paints are out of date, they are all dry and unusable.
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A
Rating: 1 out of 5
strongly advise against ordering made on 3112016 today 24112016 still nothing received and two emails sent still without reply !!!!!!!!!!!!! this is my last order at 1001 maquettes de jong alain Bel
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V
Rating: 1 out of 5
Slow delivery and poor quality item. Very disappointed. Delivery took 10 days. The paint, Humbrol Polished Steel, was very poor- separated into solid clumps and liquid, despite stirring, and was not fit for purpose. This is really Humbrol's fault but the supplier should ensure it supplies decent products. The definitions for the star ratings seem heavy on 'friction' and 'conduct'. I had no problems in these areas, but the whole experience was still Bad
A
Rating: 1 out of 5
Slow delivery and poor quality item. Very disappointed. Delivery took 10 days. The paint, Humbrol Polished Steel, was very poor- separated into solid clumps and liquid, despite stirring, and was not fit for purpose. This is really Humbrol's fault but the supplier should ensure it supplies decent products. The definitions for the star ratings seem heavy on 'friction' and 'conduct'. I had no problems in these areas, but the whole experience was still Bad
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A
Rating: 1 out of 5
Order placed charged but not delivered no response to my messages for now do not like me go see aill
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Rating: 2 out of 5
Very good model. The problem was that we had ordered in advance for a birthday and on the day the package had still not arrived. It arrived 5 days later than the initial deadline.
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A
Rating: 4 out of 5
Good service, but should try to send orders a little faster.
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Rating: 4 out of 5
For me personally, it's a serious companythe orders follow as soon as the amount due is receivedI live in REUNIONso I'm very satisfied.
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