Customer reviews of 1001hobbies

The tracking of orders is correct, the speed of response is also correct but on the other hand delivery times are relatively long.otherwise RAS good holiday season. Sincerely

I had a few problems with delivery, but customer service was very responsive and sympathetic in finding a solution. I was supposed to receive one model for Christmas and the other when I got it, which was what they suggested so that I wouldn't end up with nothing under the tree, but in the end everything was received, much to my delight. Even so, delivery took longer than announced at the time.

I wanted to order a model of Star Trek for Christmas for my father the first time I do not receive the right package to 5 days of Christmas Eve nor wrapped and nor with the word as I had checked when ordering (extra charge) so I call I fall on Guillaume very friendly salesman who makes me a commercial gesture I then order another ship the box is then tr

Plenty of choice and delivery on time. A little dust on the packaging... nothing to worry about. Very serious about tracking orders. In short, I recommend this site! All that's left now is to wait for the reaction of the main person concerned to his gift.

10 days to ship my order. I received a bunch of emails from them, one missing a product, one not validating my order even though I had been charged. I had to call them to clear things up, and after 15 days, when I received my order, I was disappointed because the boxes weren't in good condition. 15 days of receiving emails every day for nothing, duplicates and triplicates... Basically a

I placed an order on 07122016 no orders received for values of 51.90e scam tracking number does not exist on mondial-relais entreprise fact

After ten days since payment. I have not received my first order. This does not encourage me to continue shopping.

Fast delivery

Very good site but it's a shame you can't zoom in on the photos.

Satisfied with the product but disappointed not to have obtained the answer to the question asked by e-mail and telephone concerning the size of the figurines. This information is not noted on the site, so we only found the dimensions when we received the box.

The product arrived but a bit late and the package was completely torn open

I have never had such a bad company. Delivery took 10 days. Returns just as long. And I've been waiting 5 weeks for my money. Last week I was in the live chat with an employee and went through all the data again and NOTHING happens. When I send a message NOTHING happens. Never again with 1001 Modellbau. Simply catastrophic.

I received all the items I had ordered but did not receive any reply or information after sending an e-mail. So I received the goods after about 14 days of anxiety. The selection of products is great but the information and delivery time cannot be estimated. I am therefore somewhat dissatisfied with the service for further orders. Unfortunately not comprehensible for me. I pay by bank transfer and unfortunately also had a bad experience. Greetings Wittig

The product arrived well but it took too long.

Hello the models arrived here about 2 weeks later was ok. The models were simply packed fortunately not damaged (better would perhaps be folded with old newspaper u. padded thus more cushioned against throwing in the shipping box). It was ok so far. P.S. I miss more Monogram models 132 e.g. Pz.Wirbelwind Pz.Grant Jagd-Pz. 4 Sdkfz 232 Pz.-Spähwagen.

your best choice would be not to order on this site.....refusal to deliver an order already cashed.....product available on the site.....no response to 1 e.mail after a week of waiting.....after cashing the payment you are asked to take something else.....I do not want it if I went through them it was for this product....a reported the model that I paid has also increased in price so if I want it I must again spit in the bassinet.......very mafia com

The items ordered were as requested and the order was processed quickly. Site to recommend

no worries order delivered quickly

RAS Fast delivery even for missing items

No problem From order to delivery Complete package Delivered on time given . Honest site

Easy to order, fast and careful delivery

Site not recommended. My requests for a return remain unanswered

speedily delivery Good price quality

Nothing to say about the services of 1001 Maquettes but it is regrettable to have to bear the cost of delivery which is high, it is better to travel and buy directly in ma

Site to be proscribed and banned. Out of 4 orders, 3 had supply and lead time problems (whereas on the site the material was ""in stock"" or available within 6 days). My last order, which I had the misfortune to place, was dated November 08, 2016 (the equipment was available, so there was no delay) ..... Parcel still not delivered and no news from 1001 maquettes despite several reminders. Thank you 1001 Maquettes for your long lead times and for not following up our orders.

delivery quite long but good brand models I remain expensive 1001maquettes for 1 72

speedily delivery Good price quality

Basically everything's fine, but on the online store some items are wrong, the illustration obviously doesn't match the title. The contact form doesn't give any answer after the automatic acknowledgement, but I received copies of messages from several other customers! ? One of my items was out of stock, so it's getting complicated and hasn't been resolved yet. I recommend the site but there's still work to be done to keep up with the big competitor b

Ordered on December 5 for a birthday present on December 20 (wooden boat to build). I only saw the negative reviews afterwards and crossed my fingers to avoid them. Missed! I got there early to avoid any problems and it was a failure, I had to make another purchase elsewhere... Parcel delivered and to my great surprise the package is super light and not very bulky... I opened it and was astonished to find only a box of fittings. I call customer service, which answers with great difficulty after X attempts, and I'm told that the package will be reshipped as soon as possible by Collissimo and that I'll be sent a confirmation e-mail so that I can have everything as soon as possible. No e-mail received, no sound, no image, I have a fittings box that cost me an arm and a leg (180€).

For an unfortunate order of 37 € I received no less than 6 emails to inform me of the follow-up of this order. In my opinion, that's a bit too much! Otherwise, nothing to say about the delivery times, the packaging...everything's fine!

It worked fine The decals ordered arrived within the 28 days specified, no problems.

It worked fine The decals ordered arrived within the 28 days specified, no problems.

Nothing to say except that delivery was a little slow, but otherwise impeccable.

too slow 15 days for a delivery expected in max 6 days well seen!!!

very good value for money however an effort is asked for the delivery which is a tardi

Delivery time too long for basic items

QUALITY PRODUKT VERY GOOD HELI FOR A LOW PRICE BUT LONG TIME FOR SENDING

I am still waiting for reimbursements on orders not obtained but with debits on my account made them without problem I am promised to make the transfer to my bank account and then I am informed that it will be by check the time already passes a week I have the impression that they take me for a pi

How can I give an assessment when I haven't yet received my order (n°92077) placed on 041216 and I've been debited for the amount. What's more, it's impossible to reach customer service by phone. For the moment is more than unfavorable not to

QUALITY PRODUKT VERY GOOD HELI FOR A LOW PRICE BUT LONG TIME FOR SENDING