Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2, 3 and 4 stars

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Comprador Verificado
Rating: 1 out of 5
following a purchase from 04/04/2016
Abusive freight rates
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2016
Delivery time too long too bad but wide choice of models
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2016
I'm a bit disappointed with my order, there's no paint and they're small compared to the scale.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/04/2016
Not good in plastic.faut tout coller .mieux en métal on a vi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2016
I'm not demanding about delivery times (it's imperative that the people working there can do so in the best possible conditions and without having to be squeezed like lemons). However, product prices are sometimes exaggerated when compared with the competition. I'd give them one star less for this, and I could be more severe.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2016
no answer to questions and unreachable by phone.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 27/03/2016
Item has been returned to the delivery address B2C Europe (Belgium) NV Robert Bosch Str.999 D-48268 Greven.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2016
Product excellent, delivery good Product excellent, delivery good my only observation is that some of the communication was sent in French, which could be confusing.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience, please note we are a French company and some technical issues may occur, causing an automatic message to be sent in the wrong language. We are glad you are satisfied with the product and delivery. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2016
Very good site, satisfied from start to finish. The only downside is that the paint samples don't really reflect reality once they've been applied.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 26/03/2016
Product excellent, delivery good Product excellent, delivery good my only observation is that some of the communication was sent in French, which could be confusing.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience, please note we are a French company and some technical issues may occur, causing an automatic message to be sent in the wrong language. We are glad you are satisfied with the product and delivery. Best regards, The 1001modelkits team
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 24/03/2016
only small problem the fairly long time elapsed between ordering and receiving the material orderedpositive note wide selection of products
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2016
...good prices service communication... but somewhat long delivery time if the customer has no time pressure he is in very good hands here...!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2016
The products are well packaged and arrive correctly. The only problem is the deplorable delay of my delivery. 10 days is far too long. When you compare with other companies who are also from France the delivery time is 2448H maximum. For the rest I'm happy.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2016
Delivery for a product in stock takes more than 5 days. In addition, no response to 3 messages. Once the order has been placed and paid for, there is no longer a DOM contact.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2016
Correct choice and prices, but delivery takes far too long. I thought everything was out of stock even though it was Ok when I placed my order. No apology, no commercial gesture for this inconvenience. Too bad, because this evening seems very complete and tre
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/03/2016
Order never arrived
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2016
Hello very satisfied with the choice and quality of delivery remains I think to improve the delivery time after acceptance of payment (which is very fast even by check sent the day of the order) for equipment in stock. S
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/03/2016
I ordered on 010316 order being processed the next day 020316 until then everything is normal 050316 I decide to leave a message on the order to have news I receive a message telling me that an item is out of stock (5 to 7 days as stipulated) so there no worries I wait until 110316 still no response! while normally the waiting time is between 5 and 7 days not ten days. I also decided on 1103 to retract my order (no reply even on my mailbox) on 1503 I receive a message on my mailbox telling me that my order is going to be shipped I reply to this message saying that I have made a retraction request but I'm told that it's too late! really disappointed I'll order my models elsewhere I hope that the refund will be made more "" delivery ""!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/03/2016
I ordered on 010316 order being processed the next day 020316 until then everything is normal 050316 I decide to leave a message on the order to have news I receive a message telling me that an item is out of stock (5 to 7 days as stipulated) so there no worries I wait until 110316 still no response! while normally the waiting time is between 5 and 7 days not ten days. I also decided on 1103 to retract my order (no reply even on my mailbox) on 1503 I receive a message on my mailbox telling me that my order is going to be shipped I reply to this message saying that I have made a retraction request but I'm told that it's too late! really disappointed I'll order my models elsewhere I hope that the refund will be made more "" delivery ""!
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 15/03/2016
I ordered on 24.01.16 Revell colors on 05.02.16 came an email that they are now being shipped is advertised with 7 to 9 days. On 11.02.16 another email came with a shipment tracking it said: ""The delivery time is from 5 to 7 days."" In the meantime I had given up hope and got the colors elsewhere. When they arrived I wanted to make use of my 30-day right of return. There was no return slip to be found so I packed a parcel and sent it back to France for €10 postage to the address given for returns. They refused to accept the return and the package was returned on March 14. I have written off the money for the colors, this is not a business practice, I can only recommend everyone not to shop there.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 13/03/2016
Complete shipment in very reasonable time. Price a little above average.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2016
one of the bruises I ordered has expired or has been improperly stored
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/03/2016
Long wait for decals Going on 3 weeks and order is a no show!
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Response from 1001hobbies
Dear customer, Your order was sent on the 01/03/16, 4 working days after you placed your order. You chose the delivery by letter which is quite long as we are based in France. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/03/2016
Spray paint ordered on Sunday and still nothing on Friday, even though it was sent to France. It's certainly not their fault but using colissimo these days is a heresy when you see their quality (if I may say so).
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Verified Buyer
Rating: 2 out of 5
following a purchase from 11/03/2016
Long wait for decals Going on 3 weeks and order is a no show!
Response from 1001hobbies
Dear customer, Your order was sent on the 01/03/16, 4 working days after you placed your order. You chose the delivery by letter which is quite long as we are based in France. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/03/2016
you think you're ordering a model from ""1001"" and you end up with ornamental accessories for a model...that the dealer you've contacted doesn't even have in store! A word of advice: don't be fooled by the pretty photo you've just clicked on. Carefully read the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2016
nothing in particular to reproach to the site all went well in the times indicated from the beginning perhaps a little light on the rembourrage of the parcel but it was not fragile products for a 1st order completely satisfied on the whole I will return with p
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2016
Order conformed and well packaged received on time. Problems with global tracking codes and links rel
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 09/03/2016
Very bad
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/03/2016
Still have not received the decal package Have not received the decal package. You have been good in processing order and keeping me I've what I bought.formed but bottom line is I still dont ha
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Response from 1001hobbies
Dear customer, Unfortunately the shipment by letter that you chose can take several days to arrive to the US as we ship from France. You should receive your order in a few days. Do not hesitate to send us an email ([email protected]) if you have not received it by the end of next week. Best regards, The 1001modelkits team
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/03/2016
Great site!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 08/03/2016
Still have not received the decal package Have not received the decal package. You have been good in processing order and keeping me I've what I bought.formed but bottom line is I still dont ha
Response from 1001hobbies
Dear customer, Unfortunately the shipment by letter that you chose can take several days to arrive to the US as we ship from France. You should receive your order in a few days. Do not hesitate to send us an email ([email protected]) if you have not received it by the end of next week. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2016
Wide selection and fast service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2016
Satisfied Everything was in order. All is well
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2016
Satisfied Everything was in order. All is well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2016
Parcel received in good conditionbut inner packaging a little fragile resulting in leaks in the protective caps needles stuck in the caps big loss of
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/03/2016
I am very unhappy with delivery time. I ordered a sheet of decals for an older 1:48 scale B-17 kit on 2/10/16. The kit was 90% complete but the kit decals were too old. On 2/18/16 I sent a message requesting status and saying that if the decal sheet was not in stock I would select a different one. On 2/19/16 I received an email saying it shipped and they would notify me of a tracking number. It is now 3/2/16 and I have not received a tracking number or the decals. This is not acceptable and I will know better in the future not to order from 1001 models.
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Response from 1001hobbies
Dear customer, Unfortunately the shipment by letter that you chose can take several days to arrive to the US as we ship from France. You should receive your order in a few days. Do not hesitate to send us an email ([email protected]) if you have not received it by the end of next week. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 02/03/2016
I am very unhappy with delivery time. I ordered a sheet of decals for an older 1:48 scale B-17 kit on 2/10/16. The kit was 90% complete but the kit decals were too old. On 2/18/16 I sent a message requesting status and saying that if the decal sheet was not in stock I would select a different one. On 2/19/16 I received an email saying it shipped and they would notify me of a tracking number. It is now 3/2/16 and I have not received a tracking number or the decals. This is not acceptable and I will know better in the future not to order from 1001 models.
Response from 1001hobbies
Dear customer, Unfortunately the shipment by letter that you chose can take several days to arrive to the US as we ship from France. You should receive your order in a few days. Do not hesitate to send us an email ([email protected]) if you have not received it by the end of next week. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/03/2016
This is the first time I've placed an order with you and after 14 days it hasn't arrived. I can't phone you and the person at the chat desk told me to wait.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2016
fast shipping a reference paint model unknown and untraceable Model of qual
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