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Rating: 4 out of 5
Materials arrived as ordered. Delivery time a bit long but clearly indicated via email updates about the shipment being made.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Very good. But too bad the delivery was too slow. Almost 3 weeks waiting. So could do better
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Rating: 3 out of 5
Too much time elapses between the communication of ""Parcel shipped"" and the tracking number ( e.g.: shipping date 12022016 to today 17022016 I have not yet received the tracking no.). Sincerely
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Rating: 4 out of 5
good quality product very good soap would like it is more choice in american cars and sometimes products are long to arrive
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Rating: 4 out of 5
Attractive price, correct Colissimo shipping costs compared to the competition, but shipping via Mondial Relay not great (25 kms AR) to pick up the order.
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Rating: 1 out of 5
Failed They sent the wrong item and attempts to contact them by e-mail and phone have been ignored, but they still have a chance to recover if they respond.
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Rating: 1 out of 5
Failed They sent the wrong item and attempts to contact them by e-mail and phone have been ignored, but they still have a chance to recover if they respond.
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Rating: 1 out of 5
Null with a big "" N ""
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Rating: 4 out of 5
nickel nothing more
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Rating: 4 out of 5
super a bientot
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Rating: 2 out of 5
Badly signposted depot store, barely clean, waited 12 hours for someone to tell me the parcel wasn't there and found it 14 hours later.
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Rating: 4 out of 5
Good product - poor communication with US customer The model is good quality & arrived within 2 weeks of ordering. However, the email confirmation quoted delivery at 9 months after ordering for some reason. When I called the customer service # with Boston area code to ask about this, no one ever answered the line and the voicemail was in French. Despite not knowing any French, I left a message anyway and never got a response. I emailed as well and did not get a response. This item was for an anniversary gift so timing was important. Glad they came through but if you have a question, you may have trouble getting an answer.
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Rating: 3 out of 5
Nothing to complain about in terms of products, packaging or communication. Everything is top-notch. But delivery times are far too long: at least 3 days before sending the goods, then a short week to receive everything, i.e. a total of more than 10 days for 3 small pots of paint.
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Rating: 2 out of 5
Product reported to be in stock ordered on Feb 3 with the additional charge for expedited shipping as of today Feb 11 the order is still IN ELABORATION and their email response confirms this status. First and last purchase from 1001models.
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Rating: 4 out of 5
Good product - poor communication with US customer The model is good quality & arrived within 2 weeks of ordering. However, the email confirmation quoted delivery at 9 months after ordering for some reason. When I called the customer service # with Boston area code to ask about this, no one ever answered the line and the voicemail was in French. Despite not knowing any French, I left a message anyway and never got a response. I emailed as well and did not get a response. This item was for an anniversary gift so timing was important. Glad they came through but if you have a question, you may have trouble getting an answer.
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Rating: 2 out of 5
Delivery Haven't received my decals yet!
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Rating: 2 out of 5
Delivery Haven't received my decals yet!
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Rating: 4 out of 5
Wide choice in all areas
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Rating: 3 out of 5
first order a product is not in stock although it was available for purchase. compensation of a purchase voucher. second order with an equivalent product but which obliges to buy a model. The order is validated (after contact?). But the post office misdirected the parcel and I'm on hold. I hope this adventure ends well.
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Rating: 3 out of 5
I received my order but my REVELL plasto tube was chewed up and damaged in transit, which is a shame as it would have been wedged or stuck to the wall of the car.
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Rating: 4 out of 5
Delivery complete and as described. Only the content quantity was missing.
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Rating: 2 out of 5
I asked for replacement of a color ordered double was not done. A 5 euro discount coupon I was given was not applied. I got a tube of putty all crushed (maybe it's already been used??). The courier gave me a chance to change delivery address but then delivered to the original address. Better Amazon...
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Rating: 4 out of 5
Not bad It was an easy process and I would certainly use them again.
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Rating: 1 out of 5
the best Revell Airfix Heller...!
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Rating: 4 out of 5
Order placed quickly. Delivery conforms to quality packaging. Delivery time a little longer than expected.
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Rating: 1 out of 5
We ordered a tank model which was delivered to us via a point relay. Unfortunately, when we unpacked it, we realized that the model was broken in several places. 1- They can't be reached on their famous telephone hotline 2- As suggested, I sent them an email to ask for assistance, and they replied that I could put the pieces back together and that they'd give us a €5 credit note as a gesture of goodwill. I'm not going to
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Rating: 4 out of 5
Not bad It was an easy process and I would certainly use them again.
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Rating: 1 out of 5
Crap Advertised a product they had not got and only got a refund after I got paypal involved do not use this company
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Rating: 1 out of 5
Bjr faudrait avant d'évaluer recevoir ce fameux produit il doit faire le tour du monde! cdt
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Rating: 1 out of 5
Crap Advertised a product they had not got and only got a refund after I got paypal involved do not use this company
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Rating: 3 out of 5
it's the 1st time I order but the model is not explained in french for the assembly and the paper had to stay in the sun or the model is old
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Rating: 1 out of 5
I chose a product that indicated 48H delivery but it took more than 10 days. Customer service is non-existent... BAD EXPERIENC
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Rating: 4 out of 5
a bit high
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Rating: 1 out of 5
Esteemed reader it again strives me actually but now the frustration takes over. 30.11.2015 Confirmation of receipt of payment 30.11.2015 Confirmation of order 70725 23.12.2015 Notification of shipment of the model 12.01.2016 first query about delivery 21.01.216 second query about delivery with the answer I will clarify with the shipping service. Today is 1.02.2016 I order overseas or Australia and had never waited 8 weeks for the goods. Greetings from a model maker in Switzerland, Mario
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Rating: 4 out of 5
good selection of models and lots of choice
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Rating: 4 out of 5
1st purchase: prompt dispatch on agreed dates good communication and conform object
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Rating: 1 out of 5
never recived my goods Hope they will get back to me ??
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Rating: 1 out of 5
never recived my goods Hope they will get back to me ??
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Rating: 4 out of 5
Every time I get a coupon I have trouble registering it or it doesn't go through at all. Otherwise the orders follow the deadline and arrive in good condition.
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Rating: 4 out of 5
Good Products Good Products, Processing Shipping soon and shipping is a bit confusing.