English 
M
Rating: 4 out of 5
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 4 stars
Reset filtersP
Rating: 3 out of 5
Wide choice but very long delivery.
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P
Rating: 4 out of 5
Good service wide choice
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F
Rating: 2 out of 5
Game damaged, ordering system a bit weird with products available but available. I don't think I'd recommend this place. Having said that, because not everything is black and white, good customer service was reactive in sending me part of my order (even though it was damaged).
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Response from 1001hobbies
Hello,
We apologize for the inconvenience.
We are still waiting for photos of the damage to the game so that we can provide you with an appropriate response.
In addition, we would like to draw your attention to the fact that we are an SME and that our warehouse does not allow us to stock the 200,000 references offered on our site. That's why we emphasize two key concepts:
Available products: These items need to be ordered from our suppliers before they can be dispatched.
Products available - dispatched today: These items are in stock in our warehouse and can be dispatched immediately.
The product concerned is often a rare item or at the end of a manufacturer's pre-order period, which means that it has been specially ordered for you.
We regret any confusion and remain at your disposal should you have any questions.
Yours faithfully
1001hobbies
A
Rating: 4 out of 5
It's a shame to add a self-adhesive label to the paint cans, because you can't see the original reference number. I'm sure it's a translation obligation, but it's written so small that it's illegible. So it's useless.
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T
Rating: 2 out of 5
Delivery time MUCH TOO LONG.
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Response from 1001hobbies
Hello,
We apologize for the inconvenience.
We are still waiting for photos of the damage to the game so that we can provide you with an appropriate response.
In addition, we would like to draw your attention to the fact that we are an SME and that our warehouse does not allow us to stock the 200,000 references offered on our site. That's why we emphasize two key concepts:
Available products: These items need to be ordered from our suppliers before they can be dispatched.
Products available - dispatched today: These items are in stock in our warehouse and can be dispatched immediately.
The product concerned is often a rare item or at the end of a manufacturer's pre-order period, which means that it has been specially ordered for you.
We regret any confusion and remain at your disposal should you have any questions.
Yours faithfully
1001hobbies
We apologize for the inconvenience.
We are still waiting for photos of the damage to the game so that we can provide you with an appropriate response.
In addition, we would like to draw your attention to the fact that we are an SME and that our warehouse does not allow us to stock the 200,000 references offered on our site. That's why we emphasize two key concepts:
Available products: These items need to be ordered from our suppliers before they can be dispatched.
Products available - dispatched today: These items are in stock in our warehouse and can be dispatched immediately.
The product concerned is often a rare item or at the end of a manufacturer's pre-order period, which means that it has been specially ordered for you.
We regret any confusion and remain at your disposal should you have any questions.
Yours faithfully
1001hobbies
G
Rating: 3 out of 5
Package was flimsy and not up to the task, one of the bottles of paint had damage to the cap, thankfully it did not spill or the whole contents of the order would have been destroyed. I had to be transferred to another bottle immediately. Also, the whole order was about 10 days later than first notified.
S
Rating: 4 out of 5
Beautiful
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G
Rating: 1 out of 5
Unacceptable, I purchased and after 180 days I still haven't received everything, I've never found anything so bad... I will never buy from you again, you still owe me money and purchases... big problems and I'm closing here because I can't take it anymore with you.
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Response from 1001hobbies
Good morning Sir, at the time of the order placed on 11/12/2024 at 17:47, you ordered four products, one of which had a longer delivery time. To avoid delaying the entire order, we decided to split it into two shipments. The first part, containing the immediately available products, was delivered on 24/02/2025, according to the courier's tracking information. The following two products - Greek Cavalry figures SPECIAL IMPORT OF LONG DISCONTINUED FIGURES ORIGINALLY MADE BY ATLANTIC - were delivered on 11/03/2025. The courier also sent us proof of delivery confirming receipt of the package on that date. We apologize for the inconvenience and remain at your disposal for any further information. Best regards, 1001hobbies
A
Rating: 1 out of 5
Long delivery with only one parcel out of the 2 ordered. What's more, the cardboard box was damaged, as was the box containing my product. By way of compensation, I only received a €5 discount code, which means I have to place another order with you in order to benefit from it! This is not at all commercial in my eyes...
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Response from 1001hobbies
Good morning, sir,
We apologize for the inconvenience.
We would like to remind you that we have split your order at no extra cost for both Funko Pop. With regard to your request for an additional commercial gesture, we would like to point out that, unfortunately, shipping costs are not free of charge.
We hope that this explanation will provide you with more clarity, and remain at your disposal should you have any further questions.
Yours faithfully
1001hobbies
We apologize for the inconvenience.
We would like to remind you that we have split your order at no extra cost for both Funko Pop. With regard to your request for an additional commercial gesture, we would like to point out that, unfortunately, shipping costs are not free of charge.
We hope that this explanation will provide you with more clarity, and remain at your disposal should you have any further questions.
Yours faithfully
1001hobbies
J
Rating: 3 out of 5
Big delivery problems with chronopost
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J
Rating: 1 out of 5
1 month to receive my order and moreover I received 8 pots of paint on the 9 ordered I really do not recommend very bad experience
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Response from 1001hobbies
Hello,
We regret this error and apologize sincerely.
It seems that you did not receive the information email concerning your order. Indeed, we had informed you that this product had not been delivered in the supplier order. We then offered you a refund for this product or the creation of a credit note.
As we received no response from you, we created a credit note valid for one year, which you can find in your customer area.
We apologize again for this incident.
1001HOBBIES
We regret this error and apologize sincerely.
It seems that you did not receive the information email concerning your order. Indeed, we had informed you that this product had not been delivered in the supplier order. We then offered you a refund for this product or the creation of a credit note.
As we received no response from you, we created a credit note valid for one year, which you can find in your customer area.
We apologize again for this incident.
1001HOBBIES
A
Rating: 4 out of 5
I had to wait on my order because it was not complete. Yet on the website it was described as available. In general I am satisfied with 1001 hobbies and will continue to shop with you. We just need to update the stock.
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J
Rating: 4 out of 5
All good
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G
Rating: 1 out of 5
INCOMPLETE MODEL MISSING PARTS BOX SEEMS TO HAVE BEEN OPENED BEFORE SHIPMENT
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Response from 1001hobbies
Hello,
We apologize for the inconvenience.
Customer service has sent you an e-mail to suggest a solution. Once again, we would like to respond favorably and commercially to this dispute.
Yours faithfully
1001hobbies
We apologize for the inconvenience.
Customer service has sent you an e-mail to suggest a solution. Once again, we would like to respond favorably and commercially to this dispute.
Yours faithfully
1001hobbies
M
Rating: 4 out of 5
Very satisfied. Although it was my first order, I was provided with answers to my questions by customer service during the delivery period. My fears that there might be problems with my bank transfer (without Paypal) to a French bank did not materialize. The delivery (delivery tracking) and the goods (condition) arrived without any problems.
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B
Rating: 1 out of 5
Abnormally long lead times of several weeks Unplayable soap Missing products
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Response from 1001hobbies
njour Monsieur,
We regret this situation and your opinion. We apologize for this incident. We would like to inform you that this product was not delivered to us by our supplier. In accordance with our company's procedures, we have simply withdrawn this product from your order (a refund request is in progress for this product).
We're very sorry that you didn't take customer service's action into account. Customer service is now available from 10am to 1pm and from 2pm to 5pm. Following a computer problem, we encountered problems with our switchboard, preventing our customers from contacting us.
We apologize for any inconvenience.
Yours faithfully
1001 Hobbies Customer Service.
We regret this situation and your opinion. We apologize for this incident. We would like to inform you that this product was not delivered to us by our supplier. In accordance with our company's procedures, we have simply withdrawn this product from your order (a refund request is in progress for this product).
We're very sorry that you didn't take customer service's action into account. Customer service is now available from 10am to 1pm and from 2pm to 5pm. Following a computer problem, we encountered problems with our switchboard, preventing our customers from contacting us.
We apologize for any inconvenience.
Yours faithfully
1001 Hobbies Customer Service.
J
Rating: 4 out of 5
Dommage que l'on et pas prévenue du tant d'attente des commandes car pour ma part celà fait 2 mois que j'avais commandé et cela a été très long 🤔🤔sans cela se que j'ai commandé et conforme a mais attente mercii 😉😉
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G
Rating: 2 out of 5
Unfortunately the order was incomplete. However, as I have never had any other ordering problems with your company, I will always order from your site if I need to.
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Response from 1001hobbies
onjour Monsieur,
We regret this situation and your opinion. We apologize for this incident. We would like to inform you that these products were not delivered to us by our supplier. In accordance with our company's procedure, we have therefore withdrawn these products from your order (a request for reimbursement is in progress for these items).
We would like to thank you for your confidence in us.
We apologize once again.
Yours faithfully
1001 Hobbies customer service.
We regret this situation and your opinion. We apologize for this incident. We would like to inform you that these products were not delivered to us by our supplier. In accordance with our company's procedure, we have therefore withdrawn these products from your order (a request for reimbursement is in progress for these items).
We would like to thank you for your confidence in us.
We apologize once again.
Yours faithfully
1001 Hobbies customer service.
B
Rating: 1 out of 5
More than slow! An item to put in an envelope: 15 days! Pathetic! They don't realize that this trinket is needed to move a model forward, so we make another one: not from them......
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Response from 1001hobbies
Good afternoon, sir,
We apologize for the delay. However, we would like to remind you that this product is an item with a long shipping time, i.e. between 2 and 4 weeks, as specified on the product sheet as well as in your order confirmation.
We regret that this information has not been taken into account.
We apologize again for the delay.
Sincerely
1001hobbies
We apologize for the delay. However, we would like to remind you that this product is an item with a long shipping time, i.e. between 2 and 4 weeks, as specified on the product sheet as well as in your order confirmation.
We regret that this information has not been taken into account.
We apologize again for the delay.
Sincerely
1001hobbies
P
Rating: 1 out of 5
Delivery took a long time and the figurine is not worth that amount. Too bad!
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Response from 1001hobbies
Hello, We regret your opinion and apologize for this incident. The delay you noticed corresponds to the restocking time with our supplier. As soon as we received the product, we shipped it in accordance with our contractual obligations. If you have any further questions, please do not hesitate to contact us. Best regards, The 1001Hobbies team
L
Rating: 1 out of 5
Postage 30 euros, customs 22.95 CHF. No wonder China is flooding the market. Free postage and customs. Your service is good, but collaboration is impossible.
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Response from 1001hobbies
Hello,
Thank you for sharing your opinion. We understand your frustration regarding shipping and customs fees. Indeed, these fees are beyond our control and are largely related to international regulations. We strive to offer competitive rates, but unfortunately these fees can sometimes make the experience more expensive, especially for international shipments.
We appreciate your feedback and look forward to providing you with a more pleasant experience in the future. Please do not hesitate to contact us if you have any questions or specific requests.
Best regards,
The 1001Hobbies team
Thank you for sharing your opinion. We understand your frustration regarding shipping and customs fees. Indeed, these fees are beyond our control and are largely related to international regulations. We strive to offer competitive rates, but unfortunately these fees can sometimes make the experience more expensive, especially for international shipments.
We appreciate your feedback and look forward to providing you with a more pleasant experience in the future. Please do not hesitate to contact us if you have any questions or specific requests.
Best regards,
The 1001Hobbies team
V
Rating: 4 out of 5
The first order arrived safely
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V
Rating: 4 out of 5
Good
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F
Rating: 4 out of 5
Received the three orders placed, one, the large model, came unsealed I do not know if it is complete is a gift and tell me and the set of dolls came with loose istrucciones and support frame party if it does not affect the figures, but is bad and sloppy, not warned
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A
Rating: 4 out of 5
Good prices and fast delivery
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R
Rating: 1 out of 5
The model is fine. The paint set is bad (some jars are half empty and dry, others are filled with too much water). Delivery time is very bad (1 month wait).
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Response from 1001hobbies
Good morning, We regret your comment and apologize for the inconveniences caused. We invite you to contact our customer service as soon as possible so that we can find a suitable solution to your situation together. We remain at your disposal. Sincerely, The 1001Hobbies team
X
Rating: 4 out of 5
Delay a bit lo g
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J
Rating: 1 out of 5
Delay of 2 months in the shipment of 6 products, 1 is incorrect and 2 others are missing for shipment. A real failure on their part and I am also not satisfied that the products sold to me at the beginning of January are now asking me to place another order to replace them with others. I am not satisfied with this solution. I want a refund for the money paid for the products not received and also for the incorrect order received.
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Response from 1001hobbies
Good morning, We sincerely regret this incident and apologize for the inconvenience caused. When placing your order, you selected 6 products, 3 of which had a long delivery time and needed to be ordered from our supplier in England. Due to these ordering times, your order remained blocked until it was 100% complete. To accommodate you, we unlocked the order and shipped the 4 available products. At your request, 2 undelivered products were refunded. Additionally, as soon as you informed us that the received product was not suitable for you, we immediately organized its return and proceeded with your refund as soon as possible. We hope this solution meets your expectations and we remain at your disposal for any further questions. Sincerely, 1001hobbies
D
Rating: 4 out of 5
Fast and compliant
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A
Rating: 4 out of 5
All ok
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D
Rating: 3 out of 5
five stars
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Response from 1001hobbies
Hello, We would like to sincerely thank you for your positive review. Your feedback is invaluable and encourages us to continue improving the quality of our service. We are glad to hear that your experience with us was satisfactory. Please do not hesitate to contact us if you have any questions or need assistance in the future. Thank you again for your trust, and we look forward to seeing you again soon! Best regards, The 1001Hobbies team
V
Rating: 3 out of 5
Delivery not held in the time given by the site, models missing part.
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C
Rating: 4 out of 5
Perfect, order was fast
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J
Rating: 4 out of 5
Different delivery method for 2 identical orders. Registered letter more interesting than CHRONOPOST.
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E
Rating: 4 out of 5
Serisszeri3
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D
Rating: 2 out of 5
The product was marked "available" when I ordered it ... but I waited 15 days before receiving it. A misleading and regrettable statement
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Response from 1001hobbies
Hello,
We apologize for the delay in processing your request. We would like to draw your attention to two important points on our website:
Products indicated as "available" are currently on order with our suppliers for our customers.
Products marked "available for dispatch today" are in stock in our logistics warehouse, and are dispatched within three days.
We regret that the distinction between these two statuses was not clear to you.
Thank you for your understanding.
Yours faithfully
The 1001Hobbies team
We apologize for the delay in processing your request. We would like to draw your attention to two important points on our website:
Products indicated as "available" are currently on order with our suppliers for our customers.
Products marked "available for dispatch today" are in stock in our logistics warehouse, and are dispatched within three days.
We regret that the distinction between these two statuses was not clear to you.
Thank you for your understanding.
Yours faithfully
The 1001Hobbies team
J
Rating: 4 out of 5
Very good and at a good price, but I had to wait a long time for delivery.
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P
Rating: 3 out of 5
Came from France. Exactly what I had ordered. Took awhile but that’s customs. Good job
B
Rating: 3 out of 5
Small and expensive I have found it later on other sites for less than half the price.
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