Customer reviews of 1001hobbies

Good site excellent variety of items good prices good service but slow delivery 15 days to receive the order are absolutely too much delivery definitely to improve

Hello I am still waiting for a package that I ordered on October 3 from 1001 maquetas.es. It is a Nissan GTR that was for a gift. Of course I have looked terrible since the birthday has already been celebrated two weeks ago and as of today October 22nd I still have not received it...they have not even given me the order number. They replied to some emails saying that my package had been sent but I still have no news about it. They don't reply to my requests anymore..... If they don't repair the damage and breach of their contract I will take whatever action I can n

An order placed not honored A refund still pending This site makes fun of the world Averted

The container: the cardboard box was too large for the contents: the model aircraft in kit form. The result was that the model box wandered around inside the cardboard box, because it was wedged in place by a crumpled sheet of kraft paper, insufficient in size to wedge the model box around its entire perimeter. You "" Here's another ultra-perfectionist customer who will never be satisfied "" Oh no! I'm very satisfied with the care taken in packing the models at another competitor's company, which of course doesn't use the same method of wedging its model boxes, ensuring impeccable peripheral wedging and therefore effective protection against shocks that the parcel may suffer during transport. However, I must emphasize the perfect speed of delivery. As for the 1200 scale model of the Super Constellation, I noticed something odd about the arrangement of the blades on the axis of rotation of the left and right propellers closest to the fuselage. Their angle to the axis of rotation of the propeller is not 90 degrees, but about 80 degrees towards the front, the other 2 propeller blades being correctly positioned. So the 2 internal motors have a blade that stands out from the others, no doubt to force me to give you a detailed report on it! On reflection, I wonder whether the manufacture of this propeller is not intentional from the design of the mould from which it will emerge, because on closer inspection and 100 times under the magnifying glass, this oddity is not the result of an accidental modification following mishandling or a shock due to a fall? The strangeness is accentuated by the fact that the symmetry (of each of the internal motors) is as perfect as necessary to conform strictly to the shape of the propellers on the full-size constellation, and who flies with this kind of offset blade? You've been served! My zealous or z'winged greetings to the choice

A very wide choice, and the quality of the products is spot on. One regret: there are no 74-gun ships at the 172nd in any of the markers.

I am not happy 10 days for a package usually it takes max 4 to 5 days. The deliveryman put the parcel in the letterbox, normally I get home delivery. I didn't sign anything, if I were dishonest I'd say I didn't get a parcel. What's more, the delivery people know that I'm still at home. What a great service! Danie

It is a scam. I bought a plane to assemble in the ad it said: Plane to assemble and color with decals included and but paint and glue not included. They sent me with 5 days delay only the decals. I contacted them and after asking me for pictures of the package they were never heard from again. I researched my purchase and found out that the plane I had purchased was worth 230 euros and that they intentionally deleted the messages I had sent them to verify (prior to purchase) whether it was a decals or a plane to be built (their response was that it was a plane to be assembled and built). I after this experience have reported them to the POSTAL POLICE and will not efetuer more purchases with these people.

Product in stock on the website but finally not, so I asked a supplier to wait a month to find out that the product wasn't available... so I placed a new order with a credit note (so new shipping costs??). As satisfied as I was with my first order, this time I have a slightly negative feeling. In my opinion, stock management and website maintenance need to be improved. It's always frustrating for a customer to see their payment processed immediately and their order arrive two months later.

From the first stage, the pilot's dashboard is missing....celui du co-pilote ok. But then I can't move forward. Otherwise on your service nothing to say. Sincerely Julien Doire

Order shipped quickly and arrived in good condition. Only drawback concerning the Badger1000 compressor: coming directly from the USA, the electrical plug is also American ... purchase of a compulsory adaptor is nowhere mentioned when purchasing the product. This comment is intended to be constructive in the interests of the seller and the customer. Otherwise, the site is excellent and the shipping of orders has always gone smoothly as far as I'm concerned.

For some time now there have been major problems on the site: the page keeps""unhooking"" (upwards or downwards) which makes it very difficult to select products by ticking the boxes with the mouse Should USERS and BUYERS notice this?

the site is well done. Good navigation. You won't get lost!

Order arrived on time but not complete

PRODUCT IN STOCK AND DELIVERY TIME ANNOUNCED BETWEEN 4 AND 6 DAYS WITH FOLLOW-UP COLISSIMO VERY BADLY INFORMED OF THE DELAY OF DELIVERY IN FACT 10 DAYS OF DELIVERY TIME SUPPOSEDLY BECAUSE OF YOUR SUPPLIER IT WOULD BE NECESSARY THAT YOUR SITE REALLY PUTS THE EXACT NUMBER OF PRODUCTS IN STOCK FOR WHAT IS THE PRODUCT NOTHING TO BE CRITICIZED

No stock level on your items on your site. Too bad all the other sites mark the stock level under each item. You sell and you take the amount without knowing if you have the article requested by the customer and if your partner doesn't have it either! what do you do? (credit note or refund) the customer is bound to be very disappointed. When we want to unsubscribe from your mailings on promotions or other it's all in Englishbravo!!!! Sincerely, I don't think I'd recommend your site to a friend. Acceptable experience but I wouldn't do it again.

the order took about 14 days the only bad thing is that it did not have tracking number but it arrived well and I like it and I will order something else another day.

Command and material set up in command excellent and very wide choice. Unfortunately, I haven't received the package yet so I can't finish the evaluation but I hope it is an inconvenience that can be resolved soon.

It will soon be 2 months (1608) since I ordered a F4U1-D Corsair at 132eme from 1001 Maquettes. Under an attractive sign and a site that falsely puts you in confidence, you're quickly fooled 1 product supposedly available and shipped within 4 to 6 days that you're still waiting for after almost 2 months a non-existent customer service (no phone) despite several requests for explanations by email that are only answered by pre-formatted automatic messages advising you that we'll get back to you as soon as possible. We're still waiting""sérieu"! to be avoided at all costs. To top it all off, they don't hesitate to send you advertising reminders for hypothetical future orders, offering you your next shipping costs when they're not even able to honor your initial order. Too kind. Oh yes, I almost forgot, the undelivered order was quickly cashed. Bi

It will soon be 2 months (1608) since I ordered a F4U1-D Corsair 132nd from 1001 Maquettes. Under an attractive brand name and a website that falsely gives you confidence, you're quickly fooled: 1 product supposedly available and dispatched within 4 to 6 days, which we're still waiting for after almost 2 months; non-existent customer service (no phone calls) despite several requests for explanations by e-mail, the only response being pre-formatted automatic messages telling you that we'll get back to you as soon as possible. We're still waiting""sérieu"! to be avoided at all costs. To top it all off, they don't hesitate to send you advertising reminders for hypothetical future orders, offering you your next shipping costs when they're not even able to honor your initial order. Too kind. Oh yes, I almost forgot: the undelivered order was quickly cashed. Bi

Recommended!!! I got 2 models well packaged and acceptable shipping speed

Order received in good time careful packaging

plenty of choice in all models

My grandson was looking for these toys and is very happy with them.

With slow mail, it takes a while for the parcel to arrive. But the pleasure of unpacking is well worth the wait.

Unfortunately, this rating is very poor. I ordered an AGM 109 kit in the last week of July 2014 and paid in advance. Then the wait began. Although I was able to track the shipment in the shipment tracking system, the last station where the parcel was stored simply did not deliver. I managed to contact DHL by telephone. In response, they told me when I would finally receive the parcel the next day. After seven weeks, I now held it in my hand. This extremely long delivery time was caused by the fact that my surname was misspelled although this was not my first order. Although I had described this problem to 1001modellbau several times, they only ever referred me to DHL, which transported the shipment. Even the cancellation of my order was ignored by 1001modellbau. I am no longer sure whether I will order anything from 1001modellbau again. Andreas

I ordered two kits 2 months ago which were available according to the store and were marked green. I had paid with Paypal and then received an e-mail that the kits were not available and had to be ordered. I was put off for weeks with emails and have now canceled the order and would like my money back. A credit note should be issued but I have still not received the amount back. The store has not contacted me. I am now going to the police and reporting them for fraud.

Ordered on 0509 delivered on 1909 for products in stock it's a bit long. Neat packaging

We had a non-changeable event on 1309. My order dated 0509 with all items in stock should have been delivered on time... Alas it was not the case I asked for a cancellation of the order but without effect.... very bad opinion of this supplier. I find myself with the articles without ut

I have received my order, I ordered a week ago and my order was quickly processed . bravo I will recommend this supplier to my friends maquett

1909 still not received! and the order is dated 0709201

BADemail codes refuse store access difficult delivery too long too bad because phone contact serious very disappointed by store contact! deserves a good business gesture!.a customer

As a first purchase I was pleased. Some items were not available right away and I was notified.

good offer (free shipping) reasonable prices (not always the case!) but too long delay between payment and delivery (12 days)

leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.

leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.

on-time delivery

Hello first of all I would like to tell you my case in case it helps someone to decide whether to buy or not on this website. I have made my first order of models to introduce myself in this interesting world. I placed an order on August 11 for a value of 23845 Euros (a sailboat and some other little things) well the case is that everything was fine until August 13 that they sent me the order as indicated in an email informing me that it would take 5 to 7 days. When I saw 2 weeks later that it did not arrive it seemed strange to me but I decided to be patient and send them a couple of emails that of course they have not answered. My surprise was great when last week I went to see if there was any news on my order and when I went to enter your page they had deleted my user (with order and all) in fact I tried to register again and allowed me but my order did not appear anywhere. Of course they have not replied to the email I sent them. Today is September 12th and I still haven't received it yet, I don't think I will. I don't understand how this company still works, although I guess they won't do the same to everyone. In any case if I were you I would not buy from this site in case the same thing happens to you as to me. The only thing left for me to do is to wait a little longer and denounce before the authorities and the

A plate is missing from the Eduart kit sent by 1001 maquettes. No response from them despite 2 messages sent. No response to cli requests

They did not send me the tracking number nor did they reply to the message I sent them through their website. Otherwise order received in the time indicated correctly packaged and without any damage.

good product impeccable shipping a little long delay but nothing too serious about ten days but I recommend without problem because it is an excellent si