Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
It took a little while. I get my packages sent from the USA faster! The excuse that suppliers have trouble supplying is pathetic. When you sell online you need stock! Otherwise I received what I had ordered and in good condition (which is not always the case with some poorly designed sites). What's more, the prices are right, so overall it's a good deal.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/09/2014
I had been looking for a long time for a comprehensive and cheap online model store I think I hit the jackpot
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/09/2014
tres bonne replique mais la poste nul a c---r j'étais absent le faccteur a donnè mon colis a un voisin ce qui et était marqué sur le papier et....... c'était le numero 15 et moi le 13 je l'a recuperè 1 semaine apres j'ai eu du bol de recuperer sinon perdu de
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2014
very long delivery time, but otherwise perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2014
Wide selection . Various brands
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Verified Buyer
Rating: 2 out of 5
following a purchase from 08/09/2014
Need do have stock ready to send out from USA Probably can get it faster from a US or UK dealer. Order took 3 weeks to arrive. Got similar from New York in three days.
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service, especially in the US to avoid such delays. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2014
Need do have stock ready to send out from USA Probably can get it faster from a US or UK dealer. Order took 3 weeks to arrive. Got similar from New York in three days.
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Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service, especially in the US to avoid such delays. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/09/2014
The order tracking and e-mail communication is perfect and very clear. I received my order but it's not what I ordered! So I sent a message to find out how to restore the situation 2 days ago and I'm waiting for a reply.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2014
orders were delivered on time and in perfect condition.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/09/2014
no paint cans fit in the station 32€99 for nothing storage station or we can not store !!!!!!! it's expensiverrrrrrrr! the rest super nothing to say! and more 15 days to receive the package given the price of transport ??????????????
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2014
a little long to receive my parcel but nothing else to say
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/09/2014
8€ for shipping to wait 1 week before receiving my model is really unacceptable. Product that was marked available on the site but 5 days later I was told that the product was missing. I think that with all this I should have had a refund of at least 40%. On those if there is no refund I would no longer recommend you and you would have a bad advertisement. Au rev
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2014
Hello, I ordered a model and had no problems with either the order or the delivery. See you soon for other ach
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/09/2014
Around 80 euros for a wooden bridge that the letter carrier has to abuse to get it into your letterbox... Perhaps in future it would be wise for the site to mention the fragility of the parcel and above all for it to be rigid enough to prevent folding. Thank you and see you soon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2014
very good packagingproduct conforms.the only downside is the delivery time8euros50 for a shipment of more than two weeks is too expensive and too l
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2014
The only drawback was the delivery time which was 5 to 7 days and I received it after 10 days.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/08/2014
Hello actually does not correspond at all to my expectation!!! The very mini character is unmolded so not in color unlike the presentation photo!!!! So POUBEL
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/08/2014
Article in stock ordered by colissimo (48h delay) or 1st notice supplier problem 2nd notice reproblem order waiting for a product from the supplier. In the end, the 48 hours turned into 10 days and the in-stock mention is therefore a misleading advertisement. Otherwise all
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/08/2014
Very good collection of products and good prices but if the products are in stock they should not take 1520 days to be delivered.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/08/2014
I ordered from 1001 Model Kits however my invoice came from 1001 Maquettes. The 7-9 day promised delivery schedule was not met the items advertised as being in-stock were not in stock. Response time for customer service inquiries was 2-3 business days this is very poor. I would not order from this company again nor would I recommend that anyone else do so. I cancelled my order which was never delivered. I did receive a full refund upon request.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2014
I was happy to find a product that was almost impossible to find on your site. Unfortunately, the description turned out to be wrong and in the end it's the same as everywhere else, which is a pity. Delivery times are relatively long compared with the competition, but the site remains relatively secure.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2014
the order arrived quickly the paint pots are not very expensive
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/08/2014
Good shipping and ease of 'purchase. Only flaw a little delay due to absence of products in stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
A great model site to find all the scale models you want. Well-designed drop-down menus and search box make it easy to find what you're looking for. Fast, accurate delivery. Perfect! The only drawback: the dimensions of the objects are not indicated on their description page. Even if you know that a truck is 150 scale, it's hard to imagine the dimensions.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 12/08/2014
When ordering, it was not clear that delivery could be delayed due to the inclusion of a previously unnamed supplier. If you pay in advance, you want to be informed more precisely, especially as fraud via the Internet is increasing (I have already paid without receiving the goods, even on e-bay). So I will take a closer look in the future.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2014
SITE TO RECOMMEND AND REORDER
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/08/2014
Hello I made a first order on 1001 maquettes the 2907 the 3107 they received the amount of the order I took well care to take articles in stock out when the order was validated the 0508 only 1 article ""ajoutÃ"" to my parcel the next day the other article is added but on 0708 I receive an e-mail informing me that the second article is unavailable and I see on the site that it is available only under 1 month I wait another 2-3 days after I will make use of the right of retraction of purchase on inte
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/08/2014
Please reconsider: a satisfaction questionnaire to fill in when the receipt of an order is delayed is of the worst effect... By the way, where is my order (cashed as it should be)?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/08/2014
the stock of articles is not in conformity, which means that delivery times are longer. It is also regrettable that you leave references that no longer exist, and that in the boxes of model tanks Italeri (Panzer 3) there are no decals. I wish you all the best in your future endeavors, but I am deeply disturbed by this unexpected delay. Yours faithfully Monsignor Patr
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/08/2014
Funny story. I order an item that seems to be in stock. I place the order and pay. So far so good. 3 days later I receive an e-mail telling me that the item has to be delivered because it's out of stock. Then a message that the collis has arrived at 1001maquettes. 7 days later 3 messages that the collis has been sent and that the tracking nr will be sent again. 4 days later still no nr. I contact customer service who confirm the shipment and the trans[carrier. They told me that the tracking number was not available. So I contacted the carrier by e-mail and in less than 30 minutes I had the number and confirmation that the shipment had not been made on August 4 as announced by 1001maquettes but that the collis had been given to the carrier on August 6 to arrive at my house on August 8. So I'm wondering about 1001 maquettes' adherence to deadlines and the camouflage practices employed, but after a long wait (3 weeks) I've got my model. By way of comparison, I had to order a piece from another site that didn't charge me for postage (for a collis worth less than the model) and miraculously, the day after I placed the order, I got my collis ... which calls for a certain rethinking of the quality of service.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 06/08/2014
So everything went wrong. The delivery came a week later than was announced. I ordered 3 1m long wooden slats. These were sent in a 1m x 40cm x 1cm package. This had been bent 2 times. There was nothing on the package. No ""please do not bend"" or ""fragile. The end of the story was that I had lots of small wooden sticks. I wrote a direct mail with photos. Then I asked in ""Lifechat"" what was going to happen now. ""We will contact you when the mail has been processed. "" Sorry but who sends thin wooden strips in such a lousy package? So far there has been no response from 1001.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/08/2014
I placed an order on July 24th for the products marked""in stock"". After a few days I was told that I had to wait for delivery from the suppliers...??!!!? On August 1st I was told that my order had been dispatched (by Collissimo, which I paid for to be delivered in 4 days). Today, August 06, I still have nothing! For your information, I ordered on a competitor's site on the same day, with a few minutes' delay... I received my order 4 days later (even though they're abroad). This is the second time I've ordered from you and I've already had problems the first time (1 month wait). So this is the last time I'll be ordering from you. I don't think you care about a small customer in today's booming model-making market, but I'll take the liberty of advertising you in the model-making forums and at the many exhibitions that I've attended.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/08/2014
Very slow shipments I have not received my order They are not reliable in the list of countries Colombia does not appear my order a month ago I'm waiting for it.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/08/2014
Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2014
Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2014
I received my order with much delay on products indicated in stock moreover in 2 boxes of models it missed parts.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2014
I ordered varnish and decals and everything arrived in an envelope with bubbles. ...the decals have suffered (folding, damage to a decal ...) the least I could do would be to slide the decal board between 2 sheets of cardboard, which would avoid, in my opinion, the deterioration of these somewhat sensitive boards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/08/2014
Untrustworthy seller Seller's website said model was available and would ship in 10 days. 21 days later, no update, no tracking number, no status. Emails were responded to with generic ""we will let you know when we receive a status"". After 45 days I got a refund. They processed my refund timely, so I suppose that's a positive? Now I missed my uncle's birthday, and will have to order from scratch from somewhere else. Don't order from here if you have a deadline to mee!
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Response from 1001hobbies
Hello Simon, The product you ordered was currently being resupplied, this explains the delay. Please accept our apologies for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 01/08/2014
Untrustworthy seller Seller's website said model was available and would ship in 10 days. 21 days later, no update, no tracking number, no status. Emails were responded to with generic ""we will let you know when we receive a status"". After 45 days I got a refund. They processed my refund timely, so I suppose that's a positive? Now I missed my uncle's birthday, and will have to order from scratch from somewhere else. Don't order from here if you have a deadline to mee!
Response from 1001hobbies
Hello Simon, The product you ordered was currently being resupplied, this explains the delay. Please accept our apologies for the inconvenience. Best regards, The 1001modelkits team
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 31/07/2014
The service turns out to be accurate on time and fast
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