Customer reviews of 1001hobbies

When ordering, it was not clear that delivery could be delayed due to the inclusion of a previously unnamed supplier. If you pay in advance, you want to be informed more precisely, especially as fraud via the Internet is increasing (I have already paid without receiving the goods, even on e-bay). So I will take a closer look in the future.

SITE TO RECOMMEND AND REORDER

Hello I made a first order on 1001 maquettes the 2907 the 3107 they received the amount of the order I took well care to take articles in stock out when the order was validated the 0508 only 1 article ""ajoutÃ"" to my parcel the next day the other article is added but on 0708 I receive an e-mail informing me that the second article is unavailable and I see on the site that it is available only under 1 month I wait another 2-3 days after I will make use of the right of retraction of purchase on inte

Please reconsider: a satisfaction questionnaire to fill in when the receipt of an order is delayed is of the worst effect... By the way, where is my order (cashed as it should be)?

the stock of articles is not in conformity, which means that delivery times are longer. It is also regrettable that you leave references that no longer exist, and that in the boxes of model tanks Italeri (Panzer 3) there are no decals. I wish you all the best in your future endeavors, but I am deeply disturbed by this unexpected delay. Yours faithfully Monsignor Patr

Funny story. I order an item that seems to be in stock. I place the order and pay. So far so good. 3 days later I receive an e-mail telling me that the item has to be delivered because it's out of stock. Then a message that the collis has arrived at 1001maquettes. 7 days later 3 messages that the collis has been sent and that the tracking nr will be sent again. 4 days later still no nr. I contact customer service who confirm the shipment and the trans[carrier. They told me that the tracking number was not available. So I contacted the carrier by e-mail and in less than 30 minutes I had the number and confirmation that the shipment had not been made on August 4 as announced by 1001maquettes but that the collis had been given to the carrier on August 6 to arrive at my house on August 8. So I'm wondering about 1001 maquettes' adherence to deadlines and the camouflage practices employed, but after a long wait (3 weeks) I've got my model. By way of comparison, I had to order a piece from another site that didn't charge me for postage (for a collis worth less than the model) and miraculously, the day after I placed the order, I got my collis ... which calls for a certain rethinking of the quality of service.

So everything went wrong. The delivery came a week later than was announced. I ordered 3 1m long wooden slats. These were sent in a 1m x 40cm x 1cm package. This had been bent 2 times. There was nothing on the package. No ""please do not bend"" or ""fragile. The end of the story was that I had lots of small wooden sticks. I wrote a direct mail with photos. Then I asked in ""Lifechat"" what was going to happen now. ""We will contact you when the mail has been processed. "" Sorry but who sends thin wooden strips in such a lousy package? So far there has been no response from 1001.

I placed an order on July 24th for the products marked""in stock"". After a few days I was told that I had to wait for delivery from the suppliers...??!!!? On August 1st I was told that my order had been dispatched (by Collissimo, which I paid for to be delivered in 4 days). Today, August 06, I still have nothing! For your information, I ordered on a competitor's site on the same day, with a few minutes' delay... I received my order 4 days later (even though they're abroad). This is the second time I've ordered from you and I've already had problems the first time (1 month wait). So this is the last time I'll be ordering from you. I don't think you care about a small customer in today's booming model-making market, but I'll take the liberty of advertising you in the model-making forums and at the many exhibitions that I've attended.

Very slow shipments I have not received my order They are not reliable in the list of countries Colombia does not appear my order a month ago I'm waiting for it.

Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.

Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.

I received my order with much delay on products indicated in stock moreover in 2 boxes of models it missed parts.

I ordered varnish and decals and everything arrived in an envelope with bubbles. ...the decals have suffered (folding, damage to a decal ...) the least I could do would be to slide the decal board between 2 sheets of cardboard, which would avoid, in my opinion, the deterioration of these somewhat sensitive boards.

Untrustworthy seller Seller's website said model was available and would ship in 10 days. 21 days later, no update, no tracking number, no status. Emails were responded to with generic ""we will let you know when we receive a status"". After 45 days I got a refund. They processed my refund timely, so I suppose that's a positive? Now I missed my uncle's birthday, and will have to order from scratch from somewhere else. Don't order from here if you have a deadline to mee!

Untrustworthy seller Seller's website said model was available and would ship in 10 days. 21 days later, no update, no tracking number, no status. Emails were responded to with generic ""we will let you know when we receive a status"". After 45 days I got a refund. They processed my refund timely, so I suppose that's a positive? Now I missed my uncle's birthday, and will have to order from scratch from somewhere else. Don't order from here if you have a deadline to mee!

The service turns out to be accurate on time and fast

Delivery with good follow-up order received in good condition corresponds exactly to the order

Payment accepted by you on July 20 for a delivery time of 5 to 7 days, i.e. by the 27th at the latest. Today the 30th at 23:00 still nothing!!! This is obviously my first and last co

Improve shipping times.

This is the 2nd time I've ordered models. The first delivery took a fortnight. The second, however, took 45 days to arrive. All in good condition. I'd like to thank

Recommended store!!!No problems on the purchasetopersonal available for any clarifications and very fast shipping.

First buying experience on 1001 models unfortunately not entirely satisfactory. The order placed (and paid for) on Sunday, July 6 arrived on Friday, July 25 despite the fact that all of the products ordered were marked as available except for 1 listed as in stock and shippable in 4-6 days. After about 10 days of waiting an email informed me that such product first delayed and then unavailable would be cancelled from the order its cost was returned to me in the form of a voucher for a later purchase (would have been more welcome the money back but so be it). Finally on the 17th the package is shipped the tracking number I receive only on the 24th (it tells me that on the 23rd the package left France was taken over by a courier) but by now it is of no use since it arrived on the 25th and mysteriously also contains the product unavailable! Just as well even though by now I had ordered it and received it (in three days!) from England. Positive sides: - lots of products that can be ordered - with sales you can find nice models at good prices. Negative sides: - standard shipping and delivery times too long even unnerving in case of temporary hiccups - though not the company's fault - in the delivery of the products - automatic communications via site account or via email unclear and often late - packaging definitely improvable considering the fragile and expensive nature of the goods handled.

Much too long delivery time even as a regular customer delivery only against prepayment .

Order still not received it's been 15 days I find this unacceptable especially for a shop in Paris I am very dissatisfied more no personalized follow-up hard customer service

Item as described.. Good shipping speed. Accurate packaging

delivery conformed to order but with a 13-day delay between order and delivery ....2 out of 3 items offered were not available from suppliers. This should be indicated when ordering from the online catalog.

satisfied with my order faithful to the catalog image kept informed of delivery times

I have not received either the order or the tracking number of the order.

Excellent tracking of the order. Only downside was the DHL service that kept the package in storage for many days.

Order fulfilled, correct delivery, albeit a little long.

Even after 10 days, the model I ordered and paid for has still not arrived. The delivery time was given as 6 to max. 9 days.

perfect shipment a little long

My requests went unanswered and the package arrived after a very long time.

Price a little expensive delivery well protected but a se mine of delay on the other hand super ch

i bought some RC nn ship anything just a very slow order too that magazine . and i am new in comerce RC ( i buy and sell ) and that site is not good for me because all mei order in stop .. sorry for my language i am not Italian to speak well

Model ordered well received but more than 1 week in delivery time you have to be patient.

this is the first order I've placed with you because I usually buy from oupsmodels. The difference with them is that in 2 days I have the equipment and the prices overall are 2x cheaper, so it's up to you to decide, Cordia.

This is the first and last time I'm ordering from this site, which doesn't give a damn about the world and uses holidays or the post as an excuse. Order placed on June 23rd and it's now June 7th=)The product certainly comes from the other end of the planet on foot................... To be avoided urgently. I'm still waiting for my order to arrive................. I'm going to do a great advert on the social networks

Hello I received the models I ordered within a very reasonable time. However, I would like to point out that the models made in Eastern Europe are of poorer quality than those made in the West, as are the explanations, which are still very vague.

I found this site almost by accident I must say that the package arrived to me quite immediately! without any problems. Very satisfied!