Customer reviews of 1001hobbies

You don't have to be in a hurry or ask anything about the delivery time of the product, otherwise you'll be reimbursed (living in Paris, my address is still quite accessible) ... For the price you pay, I think shipping should be better organized.... But the quality of the item was excellent and the packaging was perfect.

From order to receipt it took 15 days: TOO LONG TO WAIT

Impeccable service, parcel delivered on time, nothing to complain about. On the other hand, as a general rule, I find the base price of the models very reasonable.

So far, so good Finally found what I've been looking for - just received the kit, looks good so far.

So far, so good Finally found what I've been looking for - just received the kit, looks good so far.

Accurate and the packages are intact .

First order placed on 02072013 received on 10102013!!... More than three months late for items announced as being in stock and supposed to be delivered in 48h!!!! But since I'm patient, let's admit this first point. The 02102013 1001 maquettes sends me an e-mail to tell me that part of my order has been cancelled and that a voucher has been generated to compensate me. Why didn't they reimburse me? So I end up with a €12 voucher instead of my three cans of paint. I decided to use it to order an equivalent product from another manufacturer, marked as being in stock. By the way, I notice that the unavailable products for which I had to wait three months are still listed as being in stock on your site... No comment. My three jars in my basket, I decide to finalize the purchase when I realize that I still have to pay the shipping costs! As a result, I have to pay twice! Unacceptable! My patience was already beginning to wear thin with your repeated delays, but this time it's the last straw!

Good site where to buy all kinds of collectible models however there are many things to improve among many the authentication of the 'account. I do not know if it is my problem but it does not accept my password when I login it always tells me authentication failed. However it is a site to recommend for those who do not demand so much

GREAT SERVICE MAYBE SHIPPING PRICES A LITTLE HIGH

1001 maquettes' plus points: a wide selection of products, regularly replenished. Minus points: delivery takes a while, even with Colissimo, and free shipping should be systematic rather than a promotional code. Product prices sometimes too high for the con

Fast shipping but very slow until ready to ship. Very high shipping costs.

Received the items on time, but an error on the online catalog and I received a model at 135 instead of the 172 I wanted and ordered. In another box in the order, the packaging advertised 48 pieces, but in reality I only counted 46, and it was clear that two figurines were missing from the cluster.

Only one regret: That all the paints are not supplied!!!!

un cite sens probleme pour les commandes.

I got a head start on Christmas and my father wanted a new model. Well it's done, the service is impeccable and the speed of processing the order quite acceptable. It took two weeks from the time the order was placed to receipt, which for me is normal. I would also like to underline the excellent follow-up by the site coordinators. Now I just have to wait and see the smile on my dad's face. Thanks again to the whole team

There are often discrepancies between the availability announced on the site and the actual availability, which is quite frustrating when it comes to delivery times.

Yes, I can confirm that! From stock to delivery, the order was honoured quickly and the exchange of information was correct and in line with what professionalism expects.

The product portfolio leaves little to be desired, but the response times to customer inquiries are sometimes too long. The availability status when ordering could be improved. Furthermore, delivery times of more than 14 days are suboptimal in my view.

Too bad your catalog is not up to date, odels available on catalog are no longer in stock.

A simple enumeration. Ordered on September 13. Debited on September 13. Delivered on September 30. No reference to prepayment.

Very good overall, it's a pity that the delivery time is long, not to say very long.

Good place to shop---- The only thing I could fault is the high cost of shipping---but I know this is a way to keep the kit prices low--a back handed way to keep the bottom line in the black--& stay in business ---

Good place to shop---- The only thing I could fault is the high cost of shipping---but I know this is a way to keep the kit prices low--a back handed way to keep the bottom line in the black--& stay in business ---

The big plus: the search engine: you can search for the model you need by scale, type of model (vehicle, civilian military aircraft, etc.), country, etc. Slight disadvantage compared with competitors: the price, which is systematically a few euros higher for exactly the same model.

nothing special except for the cardboard packaging. the contents are not very well padded, so the models (in this case an F15 eagle) move around inside the cardboard and therefore suffer more shocks.

Good variety of products. Delivery within the stipulated time. Good packaging.

I was disappointed by my delivery. I had ordered PLASTO brand putty and received tubes that had already been used!

Took a while to get product if not in stock for immediate shipping, should have been told up front otherwise, good relationship do business again with them

Took a while to get product if not in stock for immediate shipping, should have been told up front otherwise, good relationship do business again with them

Item shipped gorgeous delivery time excessively long 14 days for delivery!!!!

NOTHING ARRIVED I have still not received the model I ordered so am very disappointed as it should have arrived last week.

nothing to complain about very good store .

duration of 14 days from order to receipt of the goods is too long even if the goods come from france. furthermore the price is quite high as other providers offer 13 cheaper. according to dhl the shipping of 2 kg probably costs 995 in my case the package was 300g and therefore i found the shipping costs too high. greetings

NOTHING ARRIVED I have still not received the model I ordered so am very disappointed as it should have arrived last week.

No problem with the contents of the package, but the delay was too long. Ordered on September 1st, shipped on the 9th only. Ok it is well noted that the delivery is done in 7 days but then why the articles are also noted disponib

--Very good products (varying, of course, according to brand) ----Packaging is fine, but nothing more ----Delivery is a little slow"""

The variety is very large and the service is good. The bad thing is the shipping is too expensive for the time it takes.

good service no real complaints Good service no real complaints. It took awhile to get order but apparently it camd from overseas.

Normal delivery timegood notification.

good service no real complaints Good service no real complaints. It took awhile to get order but apparently it camd from overseas.