Customer reviews of 1001hobbies

Good

I ordered an Rc body and had to wait a very long time for it to be sent out. The body itself fits very well. I have nothing to complain about.

The package received which is a calmato model airplane fuselage turned out to be crushed. After 6 mail.4 phone conversations no reaction from 1001hobbies.Jgn.

The excessive delay in shipping generated additional costs and logistical complications for me to receive the purchased order. I live in Argentina, I bought so that the order could reach a relative in the USA, calculating enough time for it to reach this person before traveling to my country and bringing it to me. The shipment to the USA was delayed, my family member traveled without having received the order, and in the end I was able to receive it by arranging the shipment to my country by another means with additional costs. Furthermore, when I requested the return they wanted to charge me for shipping costs, with the business being responsible for the time it took for delivery.

Order was often delayed without possibility to cancel and get full refund

Good evening, I have asked twice to contact me following a problem with my parcel but nothing!

Perfection doesn't exist, so I can't put 5 but....

order partially received...no satisfactory response from customer service who tell me that the order has been delivered and they don't even have the list of what I had originally ordered, everything has been erased from the order history and I'm asked to demonstrate what's missing, the world upside down...no response in 48 hours and what's more unpleasant!!!!...

Good site, but a little expensive overall.

I don't think the site is to blame for my disappointment with the quality of the ^product purchased...

everything is perfect as usual, except for the excessive cost of delivery (30,00)

Didn't receive the pack pictured: wood glue instead of plastic glue, paints unsuitable for the model.

It does take a lot of steps to get to the right page. Also if you want to see your own order. Although half of the items were already in stock there was a wait until everything was there. Items were shipped well and neatly. But customer service is Indian English speaking. !!!

I still do not know where the goods I ordered and paid for are and they have not been delivered to my address, which is not right.

It could be improved as graphics and how it's structured

It is only mediocre because not even half of my order arrived

This time everything is normal and on time, although it is still a bit expensive.

I was unable to finalize my order because the site did not work properly. Order cancelled.

I recommend it.

I would like to be contacted since I have not received any suitable colors for mounting

14 days delivery time for items in stock. This could be faster.

Delivery was fast

They took a long time to ship, only to make two shipments in the end. If not for that it would have been perfect.

Poses as a Dutch site and supposedly sends right.... NOT! Had to wait more than 2 weeks for my stuff without being informed.... 1 time not again. Customer service also not best, already starts about not being able to cancel while you only ask for info.

Order received eventree due to transport I think .. one of the three boxes open and incomplete .. the other two items were supposed to be metal 15cm . I'm still looking for the metal and the corresponding size. Yes well disappointed ...
Delivery well respected ... A bon entendeur ...

The site is functional but very disappointed with the glass mask.

Poor-quality, expensive model.

I did not receive my entire order, they just sent me a voucher for the missing products, without notifying me or even offering me a refund.

Very good product and very good shipping.

1001 hobbies state there in the UK but they are a French based company. service was ok was told parcel would be with me by 2/3 February got it by 5th was that down to the courier or from coming so far away .

they're unable to deliver properly to their showrooms and don't know the products they're selling.

This is the first time I have used your best with this one I needed the decals and ordered them from you .I am still looking for decals from fina for the 1999 DAF RACING race truck but can't find them maybe you can help me find them somewhere Greetings Eddy

It's like a big 80s model store, but unfortunately you have to wait a long time for the order to arrive if the product isn't in stock.

Unfortunately, one of the paint cans had opened during transportation.

I received my item broken.

The site offers a very wide range of products for modeling and collections in general but if you order something on preorder along with something in stock you may have to wait a long time so 6.5/10

Everything was fine, but the order arrived later than promised.

Very rich and complete site. Very fast delivery but packaging too fragile and a little crushed by other parcels (fortunately, the model is intact). Voucher of 5 euros received as a gift. Many thanks to them. Positive feeling in spite of everything.

Quickly found what I was looking for

Delivery too long