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P
Rating: 3 out of 5
For the second time, item delivered does not correspond to the order
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
Everything arrived well. Good experience.
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W
Rating: 4 out of 5
A good review regarding the quality and delivery of the purchased aircraft miniature models. One big minus point: one item from HobbyMaster was described in 1:72 scale on the website but in reality it is in 1:48 scale. Normally I would give it a satisfactory score, but I don't do this because I still want to keep the item as I like it.
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D
Rating: 4 out of 5
Timely and correct delivery
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G
Rating: 4 out of 5
I give 4 stars pending complaint for the model of the Citroën DS 19 that I received with defects I await a positive response from you.
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G
Rating: 3 out of 5
parts are missing from the box, the parts are not numbered, I reported it by phone and was told I would be called back, no call back.
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D
Rating: 3 out of 5
Nice site, some things hard to find, price interesting only on sale. But if they are on sale then they really are on sale
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P
Rating: 4 out of 5
Too bad about the time between order and delivery.... Apart from the long time otherwise very positive!
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S
Rating: 4 out of 5
Very fast delivery times. Still need to test the quality of the products purchased (paint).
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J
Rating: 1 out of 5
Says Hobbies.co.uk.....but are in France and i got shafted for £85 import duty!!
Watch out if buying in UK.....
Would have given 0 stars rating.......
Watch out if buying in UK.....
Would have given 0 stars rating.......
F
Rating: 4 out of 5
Efficient and serious customer service in the event of problems, delivery in accordance with the order within normal timescales in relation to the availability of the items, real-time stock management, in short, a site to be recommended.
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P
Rating: 1 out of 5
The instructions are very brief, the components very fragile - in short, it's all gone to waste...
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J
Rating: 1 out of 5
Following my complaint emails, I asked for the sale to be cancelled. Customer service simply ignores customer requests. The only response is silence. I'm very disappointed.
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P
Rating: 4 out of 5
Good delivery. I am not happy when it is delivered with Poste Italiane.Better with a forwarder. Thanks Kisses
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D
Rating: 4 out of 5
The product was good... They prepared it in the stipulated time... As for the shipping... It took too long to arrive... In the end I thought it was brought by a gentleman walking...
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J
Rating: 4 out of 5
neat, fast delivery
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M
Rating: 2 out of 5
I ordered 2 models of the French Bee aircraft. The delay was very long. But above all one of the two planes was broken a rear wing I am disappointed with my purchase. I therefore give it 2 stars. Yet in its original box!
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E
Rating: 2 out of 5
Incomplete item. Unsealed box Telephone reply: not our fault (well, I'm summarizing, I'm surprised I'm still as calm as ever). Result: rubbish, I should survive for just under 17 euros. Correct delivery. Never order from them again.
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A
Rating: 4 out of 5
Everything was correct and on schedule.
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S
Rating: 3 out of 5
Watch out for delivery times!!! Order placed on January 15 and received on February 3... I was impatiently waiting for glue, and had to wait for the last three pieces from their suppliers, which they didn't have in stock, so that I could place a single complete order. Other sites don't wait until they've received all the items before making the final shipment. A partial shipment would have been welcome... As for the rest, everything was ok and in order.
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S
Rating: 1 out of 5
I haven't received my package, and you guys don't answer the phone!
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P
Rating: 4 out of 5
Excellent experience for a first order, intuitive, all products delivered intact and quickly, many negative reviews on this site on the Internet.
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R
Rating: 4 out of 5
fine, but communication could be better, clearer.
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J
Rating: 1 out of 5
No response from customer service. My emails remain dead letters. Disgraceful.
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L
Rating: 4 out of 5
Plenty of choice to suit all tastes, with fast, accurate delivery.
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M
Rating: 4 out of 5
Fine
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N
Rating: 4 out of 5
Wait time a little long, box had a small hole but nothing major. I recommend the purchase on this site.
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A
Rating: 2 out of 5
Definitely a site that offers a wide selection of items, good prices but, you can't wait two months for delivery. Definitely logistics needs to be improved.
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J
Rating: 4 out of 5
It's just that I've been waiting for 2 models since January 10th but I'm still satisfied. As far as I'm concerned, don't change a thing, maybe the delivery time and that would be perfect.
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A
Rating: 4 out of 5
Perfect
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'
Rating: 1 out of 5
Order placed on December 12 (to make a gift for Christmas), debited on December 13 with as deadline for receipt before Christmas but package received that December 28!!!! I couldn't give it in time and didn't see the person again until January!!!! Very disappointed with the delivery time and I wasn't even warned !!!!
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G
Rating: 3 out of 5
IUHIKP%L
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P
Rating: 4 out of 5
Many delays in delivery date, due to lack of availability of items. But this was not indicated when the order was placed. By the way, the entire order was not delivered. One item is missing... `
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W
Rating: 4 out of 5
Order and delivery were handled satisfactorily. I will expand my orders to include colors and accessories.
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J
Rating: 4 out of 5
Easy purchasing process, and reduced delivery time. Prices could be improved,
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R
Rating: 2 out of 5
Did not fulfill website promise. Everything was available until I placed my order and paid. Sent within the week after ordering so was not correct, it was more like 10 days and delivery after 15 days. Never experienced so 1 time and never order here again and not to mention the broken packaging ( luckily there was no damage to the order )
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A
Rating: 4 out of 5
The price is not the cheapest, but everything went well! I will order here again if necessary.
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R
Rating: 3 out of 5
Cheap seller of the item, shipping a little long and packaging damaged.
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J
Rating: 4 out of 5
Good order
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J
Rating: 3 out of 5
40 days to receive the order. In other occasions it has not been like this, but it is very delayed. The content, as expected
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