Customer reviews of 1001hobbies

Excellent, reliable and impeccable service! I would shorten the shipping time

Very long delivery times

I never got a refund.
Very bad products, not matching the photos

shipping/delivery takes forever

Just good that's all it should be

A long wait, but everything arrived in time for Christmas.

Good couldn't be better

The order I received did not correspond to the purchase I had made. Following my complaint, I never received a return.

Item was despatched in good time, delivery company missed me first and didn't leave a note, but successfully delivered s few days later. In between, 1001Hobbies, had contacted me to note the failed deliver and that it would be redelivered shortly. It was.

Generally serious.

Arrived well packed in carton

delivery time too long (over 2 weeks). This was due to the fact that an item in the order had to be ordered from the supplier, but this was not indicated anywhere on the site. Otherwise, the order was ok.

A bit of a wait for delivery but with 15 days to go before Christmas nothing really unexpected. Delivery arrived on time and always very well packaged, a little more anonymity on the box would be welcome.

order delivered quickly in a relay center and corresponds to my order nothing more to say

Good clear site!

I find that preparation times are getting longer and longer... Right now I'm buying 3 items in stock, but I've got a supplier waiting for me during preparation. (Maybe you were looking for a box the size of my order?) I don't know who the genius is who thinks that for models at 100€ each, taping the 3 together in bubble wrap is a good idea.
The boxes came in a state of m..... and just to remove the tape, the boxes tear. What's more, I'm asking my son to help me collect the parcel from the post office, as he was grown up, but he saw his gift inside through the bubble wrap... It's unacceptable, seriously.

As ordered and delivered in good condition.

The product is ok, but was a Christmas present for a child and was ordered in 2.5 weeks on 08.12, but arrived on 30.12. Very long delivery time, despite the contact with the service team - as a result a disappointed child and only 2 stars!

Ordered and received just before Christmas. Thank you

Package was okay though, when it finally arrives.
Then when you have questions about the delivery date you are only referred to the mail point. While there it is said that nothing has been received yet. On the track and tracé you then see, that they only started processing the purchase, the day after it would actually be delivered at the latest ...

I received my order with the products wrapped in gift wrap as requested.

Neatly delivered. It took a long time though

Not once received a complete order and certainly not within 2 weeks as indicated, make it 2 months. Don't fall for it you can just whistle for your stuff or money! If you don't go after it yourself mail.

I did not receive the item I ordered. Poor customer service.

Good

Wide choice. Information on delivery time could be better. Took with like a month before package was delivered.

I am very satisfied

I asked them to cancel the order before it was shipped and they would not cancel it claiming it was already shipped. Two days later I got a notification that the order had just shipped. I did not send it back because of the high shipping costs.

Order lead time

Everything as described, but the additional safety labels were stuck over the original paint manufactorers label and code numbers. Find somewhere else to stick them!

Item as specified, delivery exactly as indicated. Thank you.

Articles in stock on the site ordered on the 16th but delivered after Christmas.

After two months we learned that some items are not available and therefore waiting so long for delivery is not okay

The figurine is superbly packaged! Well done to the staff for their diligence in sending out the parcel! The only problem I have is with the information on the website. The shipment was scheduled before Christmas by chronoposte, written in black and white and trusting the information on the site, I bought it delighted that it offers and ensures such a fast shipment. After the purchase, the site told me that it was out of stock. Disgusted by this unpleasant surprise, I felt a bit ripped off by the erroneous information that had been divulged. A delighted and satisfied customer is above all an informed customer. Despite everything, the after-sales service is very fast! The package was meticulously packed and dispatched as soon as I received the figurine in their warehouse.

Little information with the products, otherwise fine site

Order shipped 1 1/2 weeks later, and after having to threaten to file a dispute with PayPal. Order received with the wrong paint color. It was for a birthday, so not only did I not get it on time, I also got the wrong color. Unpleasant greeting and open paypal dispute, they're getting away with it, but I paid for a product I didn't order and ended up giving a gift without being able to paint the figurines. This is obviously a recurring problem with the site, and I should have checked the reviews first. I would never recommend this site, nor would I recommend it to you.

hello, you forgot to put the ladder. other than that, it's fine!

The item was well received, but the price of the reference ordered was a little high.

Product selection and quality

Super site with a very interesting choice, fast delivery _ Downside = Mondial Relay: package opened and searched before drop-off at relay point_ luckily remained complete ...