Customer reviews of 1001hobbies

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Eric B.

Rating: 4 out of 5

Published on 17/12/2023 à 18h49 following a purchase from 28/11/2023

ALL CLEAR.

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Ac M.

Rating: 4 out of 5

Published on 17/12/2023 à 14h52 following a purchase from 01/12/2023

Delivery was good..and well packed..only long wait for it was a drawback

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michel T.

Rating: 3 out of 5

Published on 17/12/2023 à 14h11 following a purchase from 28/11/2023

Didn't get the brush protectors 000 Too bad

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Christian S.

Rating: 4 out of 5

Published on 17/12/2023 à 12h30 following a purchase from 02/12/2023

a little longer than expected, but correct delivery

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K B.

Rating: 4 out of 5

Published on 17/12/2023 à 11h33 following a purchase from 26/11/2023

Wide choice reasonably fast delivery

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Joël E.

Rating: 4 out of 5

Published on 17/12/2023 à 11h13 following a purchase from 04/12/2023

meets my expectations

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Manfred P.

Rating: 1 out of 5

Published on 17/12/2023 à 09h40 following a purchase from 11/11/2023

Delivery time stated as 1 week, in the end it was 6 weeks. Put off again and again, no response to inquiries. Not again.
At least the order has now arrived - lucky me...

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francisco andres P.

Rating: 4 out of 5

Published on 17/12/2023 à 07h19 following a purchase from 29/11/2023

I haven't started them yet, but the service I have received has been excellent.

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Jens K.

Rating: 3 out of 5

Published on 17/12/2023 à 00h04 following a purchase from 19/11/2023

It took me quite a while to finally get my figures... but they were really great

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siem B.

Rating: 4 out of 5

Published on 16/12/2023 à 23h14 following a purchase from 26/11/2023

Took way too long for the order to arrive. Track and trace was through a French concernediest and not translatable to ned or eng.Looks very much like dropshipping, I order from them and only then 1001 hobbies goes to order from the supplier! Next time I will skip...too bad

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Jan R.

Rating: 1 out of 5

Published on 16/12/2023 à 22h34 following a purchase from 06/12/2023

I find that when I order something I get to hear signs that you have not completed that I did. I find that very annoying and it takes too long for me to get my order. I find that a pity of 1001 hobbies my point is a 5.

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JACQUES C.

Rating: 4 out of 5

Published on 16/12/2023 à 21h57 following a purchase from 02/12/2023

Good products, delivery a little long.

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Krzysztof Z.

Rating: 1 out of 5

Published on 16/12/2023 à 21h44 following a purchase from 20/11/2023

Package send 3 weeks after time promised in description. Box came incomplete - you forgot to put one item in. You then said you cant do refund for the one item that I didn't receive, so you need to send me it again. So here I am waiting, again. I won't buy here ever again unless I will be desperate to do so.

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Daniele M.

Rating: 4 out of 5

Published on 16/12/2023 à 20h37 following a purchase from 26/11/2023

great service, fast, accurate and at a fair price. thank you

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Philippe P.

Rating: 4 out of 5

Published on 16/12/2023 à 19h16 following a purchase from 26/11/2023

No complaints

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Christophe S.

Rating: 1 out of 5

Published on 16/12/2023 à 19h04 following a purchase from 07/12/2023

Order error. Wrong site info. Wrong product info by phone. And no solution or commercial gesture proposed. For an order of almost 160e

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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herve G.

Rating: 3 out of 5

Published on 16/12/2023 à 18h40 following a purchase from 26/11/2023

Product in stock, but 3 weeks for delivery. Aliexpress does as well.

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Kelly P.

Rating: 1 out of 5

Published on 16/12/2023 à 18h17 following a purchase from 25/11/2023

If I could put less than 1 star, I would... More than a week and a half to send my order and still I had to write to activate things by threatening to put a dispute paypal. I ordered for a birthday, result I have nothing more offer the day and receiving my order surprise paintings ordered did not match. Sav not only acted in bad faith, but was also unpleasant and told me they didn't know about it, although I have a screenshot proving otherwise... I will never recommend this site again and advise you to do the same. I should have consulted the reviews beforehand, as the problem is obviously recurrent.

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Patrick F.

Rating: 3 out of 5

Published on 16/12/2023 à 18h05 following a purchase from 02/12/2023

The model is not numbered, the parts are very fragile when cut and there are no instructions in French 🥴

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Eric C.

Rating: 4 out of 5

Published on 16/12/2023 à 17h55 following a purchase from 09/11/2023

Delays are a bit long, but you're informed of the follow-up, and that's reassuring.

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Yann G.

Rating: 3 out of 5

Published on 16/12/2023 à 17h54 following a purchase from 11/09/2023

My order was postponed without warning. The parcel arrived in a terrible state. The finish of the item ordered is more than disappointing.
It's a shame.

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jacques V.

Rating: 4 out of 5

Published on 16/12/2023 à 17h54 following a purchase from 13/12/2023

I am very happy with the order and I thank you for the service, a quality service.

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Eric B.

Rating: 3 out of 5

Published on 16/12/2023 à 17h53 following a purchase from 03/12/2023

The content of the summary is sometimes exaggerated

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CHRISTOPHE L.

Rating: 1 out of 5

Published on 16/12/2023 à 13h08 following a purchase from 27/11/2023

Item arrived completely broken and unusable.

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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luciano C.

Rating: 4 out of 5

Published on 16/12/2023 à 11h44 following a purchase from 07/12/2023

Package arrived on time,easy pickup.

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patricia W.

Rating: 4 out of 5

Published on 15/12/2023 à 19h58 following a purchase from 12/12/2023

Very good site, good navigation, surprised to have found a 380gt suzuki. I hope you'll get the 750gt suzuki later.

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philippe H.

Rating: 4 out of 5

Published on 15/12/2023 à 13h08 following a purchase from 10/12/2023

Top model

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Michel C.

Rating: 4 out of 5

Published on 14/12/2023 à 10h18 following a purchase from 17/11/2023

very interesting products: price, delivery times, delivery.

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joseph S.

Rating: 3 out of 5

Published on 11/12/2023 à 09h59 following a purchase from 08/11/2023

Good but a bit expensive

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Julie D.

Rating: 4 out of 5

Published on 10/12/2023 à 20h32 following a purchase from 14/11/2023

The item met my expectations and was sent quickly. Only slight downside: the price of postage, otherwise completely satisfied!

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Francis C.

Rating: 4 out of 5

Published on 09/12/2023 à 21h05 following a purchase from 15/11/2023

Very satisfied with the products delivered, one remark concerning the shipping costs execif for less than 200g, 9.90€ by Colissimo in a bubble envelope !!!! The rate 4.25€ for less than 250g!!!!

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Frederic B.

Rating: 1 out of 5

Published on 09/12/2023 à 17h36 following a purchase from 17/11/2023

7 display cases for model cars ordered. Put in a cardboard box without any protection. Results: 3 out of 7 broken. Discussions in progress for reimbursement and I'm asked for photos again even though I had already sent them with my first email. On top of that I have to pay 22 CHF in customs fees. Really disappointing and more.

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Pierantonio G.

Rating: 4 out of 5

Published on 09/12/2023 à 10h20 following a purchase from 22/11/2023

Early delivery even though it's been a while since the order was placed

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Freddy V.

Rating: 4 out of 5

Published on 09/12/2023 à 08h21 following a purchase from 28/11/2023

Goods well received at the expected time. What a shame about the delivery charges!

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Mohanad N.

Rating: 4 out of 5

Published on 08/12/2023 à 23h32 following a purchase from 25/09/2023

My order took a very long time but I know that the Ms sazbi is very rare and I think you did a good job in providing me with one I ordered thanks

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Magda G.

Rating: 4 out of 5

Published on 08/12/2023 à 22h38 following a purchase from 05/11/2023

The order took a very long time to deliver, which is the case with all orders

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Sena Bing R.

Rating: 4 out of 5

Published on 08/12/2023 à 22h27 following a purchase from 30/09/2023

Had to wait for sometimes because the supplier changes date like many times. But Customer service made me stay. Top notch team

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Anko W.

Rating: 4 out of 5

Published on 08/12/2023 à 21h15 following a purchase from 26/11/2023

Good site only still needs the feature "sorting " price from low to high etc. For the rest is fine

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Ivo V.

Rating: 2 out of 5

Published on 08/12/2023 à 19h46 following a purchase from 29/11/2023

Late arrival of order, numbers on pots of paint not readable, were taped over with Stokkers

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Christian P.

Rating: 4 out of 5

Published on 08/12/2023 à 19h33 following a purchase from 20/11/2023

I ordered about ten cans of paint. Some of them were declared to be in stock, but the order was delivered fairly quickly, with an acceptable delay...

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