1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Best thing was the price on this particular model, but they're often not competitive on price. It's not apparent when ordering, but dispatched from Europe, which means a delay on delivery. Worst thing, only wrapped in bubble wrap, so more prone to damage and was grilled by the postie about the kit, which could be clearly soon through this.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/07/2023
Order has not arrived and when I notified the company the response was less than pleasing. Right now, not happy at all with 1001hobbies and unless the error is rectified will never give them business again and will dispute the charge on my card. I do hope that things will be settled properly.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 11/07/2023
Order only partially completed, but had paid full price.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/07/2023
Initially I was less than impressed, however 1 email and my tank was delivered on time and well packaged. Would recommend.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/08/2023
🫵🫵 it takes a little longer, but otherwise everything is fine
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/07/2023
I was looking for a part to finish my CC-01 Build. I came across 1001 Hobbies because their website said they had the part in stock. I placed my order and received my item in about three weeks. I would given 5 stars but the shipping company they use did not provide a tracking number only an estimated delivery date. My order came 5 days after my estimated delivery date. If you plan on ordering something from them just be patient. Also I believe they are located in Europe. If you're ordering from the U.S. like I did, it may take about three weeks to get your item.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 05/07/2023
I waited over 1 month for my order although a delivery time of max. 1 week was stated. I wrote to support and only received a reply days later. But the product was good
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 12/07/2023
Supply is very wide, good discounts.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/07/2023
Well-organized site; fairly timely delivery
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 28/07/2023
I ordered a low-wind kite, not in stock when ordering, but it seemed ok to wait for a week. Somehow it seemed not possible to get it in a reasonable time. I had ordered an additional cheaper kite, on one hand it would make the delivery free, on the other hand the item could be a toy for my kid. I ended up only having the 'toy-kite' AND having to pay delivery cost. On top of that I had to 'yell' at them to get the full refund (minus delivery cost for the cheaper item I was much less interested in...). In summary not a satisfactory experience.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/07/2023
Ordered on 18/07/23, delivered on 03/08/23. According to a manager, it takes a minimum of one week per delivery, 16 days to get my order, TO BE IMPROVED. I tried 6 times to contact them by phone, impossible, nobody picks up. I've left 3 e-mails, the last one with my phone number, and I've been answered. TO IMPROVE
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 17/07/2023
Shipping was very slow...The stickers were placed over the paint labels, and when I tried to peel them off they took the label away with them, so it was very difficult to work out which shades of color were which...otherwise, packaging was very good.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/07/2023
Clear site, reasonably fast delivery.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2023
1001 was the only place I could get this product as no one else had it in stock, I was a little confused about my order coming from overseas, but it arrived in a reasonable time, the price was good and I was kept updated regarding the delivery. I am pleased to see on their website that they stock AMT car kits, some of which are actually in stock, the prices on these mean I shall be placing orders for them shortly.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 21/03/2023
The product arrived without some parts promptly reported to me was knowing what to do, still on Monday, then no one was heard from again
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Verified Buyer
Rating: 1 out of 5
following a purchase from 10/06/2023
They list items on their website they don't have. I don't want to say it's a scam, but it's pretty close. They disregarded my email instructions regarding my order and took their own actions. Very disappointing.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/07/2023
Clear homepage. Ordering and shipping went smoothly. I was informed about a delay in delivery without being asked.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/07/2023
very good
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/07/2023
All good, product matching the description. Insufficient gift package and delivery time a little too long.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 19/07/2023
🫵 Everything is fine
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 14/07/2023
The special radar tower I bought with previous order , expensive and quality pulls at nothing for a collector-builder .To place so many orders with you this is really very poor result , really leaves much to be desired .
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 26/05/2023
Great website, great collection, customer service did take several days for me to get a response, but was otherwise well served.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2023
My order was over a month late and I couldn't get an exact delivery date!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/05/2023
No luck with this order, three months for delivery after two phone calls and two emails with no response, so yes, just one star, and I will no longer be a customer of this site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/07/2023
delivery too long
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/07/2023
The order received does not correspond to what is indicated on the site.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 11/07/2023
My order was delivered quickly. Unfortunately, the color number labels were glued over all the colors. It was very time-consuming to wash these stickers off without damaging the stickers underneath.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 10/07/2023
A stock order taking almost 14 days instead of three days. Probably 1001 hobbies had to order the product from Japan first and then send it to me. Really sad when the item is listed as stock with the mailbox package also having to cost at least 6.95. This was my first and also my last order at 1001hobbies.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 30/06/2023
There were some problems with the stock of some products so it took a while, but as soon as it was shipped it arrived within 3 days and in very good condition.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/04/2023
My pre-order became an order, I received my product very late despite being assured that my product was in stock. In the meantime, the price of the product had dropped by 2 cents (a difference of €100), and I was assured of a refund, which took me 2 months to obtain. The information I was given on the phone was contrary to what I had on the website, and finally I received my product, although I was told that delivery was still 4 months late, and I was offered a cancellation and a refund of my order. Otherwise, the product (Vecna statuette) is perfect.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 11/07/2023
All ok
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 03/07/2023
I received a broken 80€ figure. After I contacted them, of course, they wanted to give me a 15€ voucher (for a broken 80€ figure ???). Since I was not satisfied, they wanted me to absolutely destroy the figure and send a picture. Only then would I have gotten a new one, so I preferred to take the 15€ and fix the figure with some glue, but I have to say that the shipping and how it was packed was absolutely bad.
At least 3 stars because the support is nice and replies quickly
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 10/07/2023
I placed the order on the 10th and have not received it yet.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 13/07/2023
When I placed my order it was supposed to ship within 1week. After 2 weeks I received my order. My messages on your site were not responded to. You guys are even slower than aliexpress. I will never order anything from you again. Worthless mess.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 17/07/2023
There was a spray can of Tamiya TS17 missing. I reported that, but haven't gotten a response yet.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2023
The first order placed on 17/07/23 arrived on 26/07/23. The second order, placed on 18/07/23, has not yet arrived (27/07/23). To be improved!
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 18/07/2023
fast delivery items at reasonable price not excessive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2023
xxxx
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2023
Very long delivery time. Impossible to reach them by phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2023
service too long for last order
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