Customer reviews of 1001hobbies

Fine

Delay a little long but nevertheless correct

I am very unhappy, this is the second time I have ordered from this site and both times there have been delays in delivery. Product ordered on June 16th received on July 8th. There will be no third order. For a site that recommends buying French, you should be able to deliver within 3 days maximum. Comprenne qui pourra !

Bonjour , maquette commander sans problème , le seul soucis c'est le temps d'attente pour la livraison presque 15 jours alors que d'autre site livre entre deux et 5 jours maxi même les Belges livre plus vite . si non a part cela on est prévenue de l'arrivée du colis si non un bon site de maquette qui reste pas donner niveau prix.

Nothing in particular to report, despite a slight delay in delivery

Too bad there wasn't a notification that the product purchased was out of stock. Then, good communication from the team. Once the product was available, fast delivery.

Very good

Slow delivery service and not specified at time of order.

Parcel lost but once relaunched, the parcel arrived quickly, very happy with the figurine :)

It's a pity that this time, as the packaging was flexible, the poorly protected contents were crushed. I still recommend it.

Error in your stock, I would have liked to have been contacted rather than having to do it myself, worrying that I would receive nothing. No follow-up, it's a shame.

I am satisfied with the service and the purchase. Only one detail is missing for the fifth star. I would like a shipping channel that allows tracking of shipping and delivery. Still, it remains a positive experience.

For a £15.00 snap together kit the final bill inclusive of postage and tax was over £25.00.
Not my idea of good value. howeve delivery was very quick.

Delays a little long, but serious delivery

Too many incomprehensible emails and very long waits.

Delivery time a little long,but above all no reaction to emails or phone calls.Impossible to contact them.

The site is well organized but perhaps a hair confusing.

It is that I received a voucher for this site otherwise I would never have ordered through this site. But it turns out they are scammers.
1. Free delivery from spending 100 euros, quite high but with such a store you're soon there anyway. I order here for 160 euros and use my vouchers. But they are not seen as money but as a discount code so you still have to pay shipping costs. Ridiculous 2. You order some things, half of them are delivered, namely all the small stuff, but you can forget about the big and expensive kit. If you then contact the customer service you get a response if you can send pictures because it should be in the box. Responded twice now and 2 weeks later and never heard anything back. Never buy anything here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2 weeks to receive an order is pathetic, unacceptable. A serious lack of professionalism.

It was dispatched within a week as stated. It arrived well packaged. The product itself was unfortunately not quite the quality I had hoped for, but 1001Hobbies can't help that. I would order here again

I didn't even get half of my order but paid for it. I actually want my money back.

No problem

1001 Hobbies has a wide range of products available, some of which I have not seen available from any other on line site. There service has been reasonably quick and reliable given the distances involved and their prices are not unreasonable. They do respond when there are problems with orders and handle them satisfactorily.

good price, fast delivery

Rather long delivery time, no information, difficult to contact seller and in the end one of the items was changed for another reference, certainly equivalent, but a little message would have been welcome. In short, first and last order with this seller.

It took a little too long, but I finally got everything.

An order that took two months to arrive. If you're ordering for a birthday, plan well ahead. A plane is missing and -1001 has offered to reimburse me (we'll see if the contract is honored from start to finish).

My "gift" arrived in a jiffy bag already opened with the contents inside, compromised.

Heekly clear and uncluttered. Smooth to order and pay. Clear invoice.

Large assortment which is very positive, only because of different languages the description is not always clear. Furthermore, the delivery time is relatively long (considering what most Dutch shops can do) It is also a pity that you can not make a wish list or something for future orders. You have to keep looking everything up. Also customer contact is not good in terms of answering in the right language.

arrived 5 days after anticipated date

All references in stock but more than a week to receive the parcel and what a parcel !!!! A poor bubble envelope with pots of paint, a brush without any protection... I don't recommend!

Big delay in the order, without my knowledge. I had to be the one to call them, as the order was still being "prepared". Too bad, because the rest went smoothly.

A pre-order item! I found the delay very long. The 2nd article is apparently no longer available! Why wasn't it put aside from the start, so as not to keep the customer waiting? As for the rest, I can't say much about it, as I'm basically only looking for pins, and I noticed that you didn't have much to offer on that front. But I'll take a look from time to time. Looking forward to my second article, please accept my regards. Joël. B.

As usual, the order was delivered without a hitch, despite a slight delay in relation to the original delivery date.
One broken resin part, but not due to the packaging, certainly broken at the manufacturer's, the broken part is not in the packaging.

Neatly delivered

Impeccable goods, accurately packaged, only the shipping could be a little faster!

Hello, Deadlines met, but you have to remove the label stuck on the pot, when it does not tear off, to get the number of the pot. When you order 3 Tamiya X1 pots and 3 X18 pots, you need a lot of patience...

Delivery a little long, products in conformity, serious site qualitative products

Order June 1. Delivery June 29. That's just ridiculously long. Everything else is fine.