English 
A
Rating: 5 out of 5
Perfect article and delivery
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 681 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Excellent site.
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D
Rating: 5 out of 5
No problem. Great team
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A
Rating: 5 out of 5
Good customer service
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J
Rating: 5 out of 5
Good service
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C
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
In a room, I gave a bad opinion because I couldn't locate my order, however, it has been resolved. They should be more attentive to the delivery system because they can mark the address as incorrect even if it is correct and generate the loss of the package
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A
Rating: 1 out of 5
After 5 months. An article is missing from the 3 purchased
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Response from 1001hobbies
Dear Adriana,
We understand your disappointment and we sincerely apologize for the delay in delivering your order.
We invite you to contact us via the email "[email protected]" so that we can assist you and find a solution to your situation.
Best regards,
The 1001hobbies team
We understand your disappointment and we sincerely apologize for the delay in delivering your order.
We invite you to contact us via the email "[email protected]" so that we can assist you and find a solution to your situation.
Best regards,
The 1001hobbies team
D
Rating: 5 out of 5
Fantastic service, no issues! Very happy and items arrived safe and on time
F
Rating: 5 out of 5
Neatly packaged and is exactly as I expected, I am very happy with it
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L
Rating: 3 out of 5
Serious company, precise, provides all the necessary information, follows the shipment of its goods and is very professional. The only downside is the prices, which are slightly high compared to the average.
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C
Rating: 2 out of 5
Made 2 orders within 20 minutes to preorder some items for myself and a friend. The one order was canceled on their end but still took my money. The one order came but the items were damaged. Would not buy from again.
Response from 1001hobbies
Dear Cory,
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
M
Rating: 5 out of 5
Commitments kept
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M
Rating: 5 out of 5
The product received completely meets my expectations. However, the delivery time was not as brief as announced.
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P
Rating: 5 out of 5
Arrived on time
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C
Rating: 5 out of 5
Fast delivery
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N
Rating: 1 out of 5
2 years and 20 emails later. I still don't have my complete order. Despite my repeated requests, I can't get in touch with the billing department to get a refund. Congratulations on a whole year without a phone number, very impressive! NEVER again in my life will I buy from them.
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Response from 1001hobbies
Hello Nicolas,
We understand your frustration and we are sorry to hear that your experience has not met your expectations. We invite you to contact us directly via the email "[email protected]" so that we can resolve your situation as quickly as possible.
Best regards,
The 1001hobbies team
We understand your frustration and we are sorry to hear that your experience has not met your expectations. We invite you to contact us directly via the email "[email protected]" so that we can resolve your situation as quickly as possible.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Took long reached out to them they answered my questions. Very happy with them letting me know my status on my order. Would recommend. Them customer service very good.
D
Rating: 1 out of 5
I have not received any goods
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Response from 1001hobbies
Dear Dirk,
we are sorry to hear that you have not received your package, and we understand your disappointment.
Please contact us directly at the email address "[email protected]" so that we can find a suitable solution for your situation together.
Best regards,
the team at 1001hobbies
we are sorry to hear that you have not received your package, and we understand your disappointment.
Please contact us directly at the email address "[email protected]" so that we can find a suitable solution for your situation together.
Best regards,
the team at 1001hobbies
B
Rating: 5 out of 5
transaction without problems
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A
Rating: 5 out of 5
Service always in accordance with the terms of sale. Trusted site.
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J
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Order received on time as indicated
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J
Rating: 5 out of 5
All good. I came from far away and took a little longer but I arrived well
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J
Rating: 5 out of 5
Perfectly in line with expectations
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R
Rating: 1 out of 5
Have not received the order.
Response from 1001hobbies
Dear Richard,
We completely understand your disappointment regarding the non-receipt of your order, and we sincerely apologize for any inconvenience caused.
Please contact us via email at [email protected] so that we can help you resolve this issue as quickly as possible.
Best regards,
The 1001hobbies Team
We completely understand your disappointment regarding the non-receipt of your order, and we sincerely apologize for any inconvenience caused.
Please contact us via email at [email protected] so that we can help you resolve this issue as quickly as possible.
Best regards,
The 1001hobbies Team
D
Rating: 5 out of 5
Very satisfied I give you 5 stars because I am so happy the package in good condition and the service is fast bravo again Mr. Subts
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M
Rating: 5 out of 5
Runs
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D
Rating: 1 out of 5
I DID NOT RECEIVE MY ORDER
Response from 1001hobbies
Dear Danny,
Thank you for reaching out to us and sharing your concerns. We place a high value on your feedback and are committed to resolving this issue for you. Our customer service team will be in touch with you shortly so we can assist you as quickly as possible.
Best regards,
The 1001hobbies Team
Thank you for reaching out to us and sharing your concerns. We place a high value on your feedback and are committed to resolving this issue for you. Our customer service team will be in touch with you shortly so we can assist you as quickly as possible.
Best regards,
The 1001hobbies Team
K
Rating: 5 out of 5
A difficult item to find here, safely packed, fast service: couldn't be beat. Stand by for my next order!
Response from 1001hobbies
Dear Kelly,
Thank you so much for your kind words! We are thrilled to hear that you found exactly what you were looking for and appreciated our service. We look forward to welcoming you back for your next order!
Best regards,
The 1001hobbies Team
Thank you so much for your kind words! We are thrilled to hear that you found exactly what you were looking for and appreciated our service. We look forward to welcoming you back for your next order!
Best regards,
The 1001hobbies Team
A
Rating: 5 out of 5
Everything as described, perfect packaging and efficient communication
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W
Rating: 1 out of 5
Horrible experience!!!!! Never again ordering from this website. Took months to send me an incomplete order and they refused to give me a refund for an item I didn’t receive. Very disappointed and frustrated with this company.
Response from 1001hobbies
Dear Wendy,
Thank you for sharing your feedback. We truly value your experience and are sorry to hear about the difficulties you encountered with your order.
We would appreciate the opportunity to discuss your situation further and find a suitable solution. Please feel free to contact us directly via email at "[email protected]" so that we can assist you.
Kind regards,
The 1001hobbies Team
Thank you for sharing your feedback. We truly value your experience and are sorry to hear about the difficulties you encountered with your order.
We would appreciate the opportunity to discuss your situation further and find a suitable solution. Please feel free to contact us directly via email at "[email protected]" so that we can assist you.
Kind regards,
The 1001hobbies Team
M
Rating: 1 out of 5
My experience with 1001hobbies is unfortunately very bad. Despite all items on the website being marked as 'in stock', it took almost a month for my order to finally be delivered. When the package finally arrived, several items turned out to be opened and damaged. I immediately tried to contact customer service to resolve this, but to date, I have received no response at all. It feels like a misleading way of doing business: they take your money immediately under the promise that products are in stock, only to deliver them broken after a month. I am very dissatisfied with both the delivery time and the complete absence of customer service. I would rather shop on eBay or Temu in the future than ever order anything here again.
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Response from 1001hobbies
Dear Mauritz,
We sincerely regret to hear that you have had a negative experience and we deeply regret the situation you have encountered with your order.
After checking, we have not found any email from the address "[email protected]" in our communication with our customer service.
We therefore invite you to contact us directly at the email address "[email protected]", so that we can further investigate your situation and find a suitable solution to your problem.
We remain at your disposal and will do our best to provide you with the necessary support.
Best regards,
The 1001hobbies team
We sincerely regret to hear that you have had a negative experience and we deeply regret the situation you have encountered with your order.
After checking, we have not found any email from the address "[email protected]" in our communication with our customer service.
We therefore invite you to contact us directly at the email address "[email protected]", so that we can further investigate your situation and find a suitable solution to your problem.
We remain at your disposal and will do our best to provide you with the necessary support.
Best regards,
The 1001hobbies team
A
Rating: 5 out of 5
no problems
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A
Rating: 5 out of 5
+
P
Rating: 5 out of 5
my desired model, delivered without problems.
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A
Rating: 5 out of 5
fast and quick
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F
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
It is always a pleasure to order from 1001hobbies. High quality products delivered in the best time.
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