English 
F
Rating: 5 out of 5
It is always a pleasure to order from 1001hobbies. High quality products delivered in the best time.
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 682 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 5 stars
Reset filtersL
Rating: 1 out of 5
when you wait 16 months and the order is incomplete it's hard to give a good rating
Translated reviews
Response from 1001hobbies
Hello Louisa,
Thank you for taking the time to share your feedback. We understand your frustration regarding the waiting time and the incompleteness of your order. To resolve this issue, we invite you to contact us directly via the email "[email protected]" so that we can find a solution together.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback. We understand your frustration regarding the waiting time and the incompleteness of your order. To resolve this issue, we invite you to contact us directly via the email "[email protected]" so that we can find a solution together.
Best regards,
The 1001hobbies team
P
Rating: 5 out of 5
All good.
Translated reviews
V
Rating: 5 out of 5
Well received thank you
Translated reviews
J
Rating: 5 out of 5
Delivered on time
Translated reviews
M
Rating: 5 out of 5
Fast delivery.
Translated reviews
Y
Rating: 5 out of 5
Reception within the deadlines, order tracking ok Compliant with expectations
Translated reviews
D
Rating: 5 out of 5
no problem
Translated reviews
G
Rating: 1 out of 5
The product was never delivered. Delivery email present, product never arrived. I am waiting for the refund or return of the product, as I have already made a report.
Translated reviews
Response from 1001hobbies
Good morning Gaia,
We have reviewed your message regarding the non-receipt of your order.
After conducting the checks, our customer service has already contacted you about this and a new shipment of your product is currently underway.
We therefore invite you to wait for the receipt of the new package. We remain at your disposal for any questions. You can always contact us via the email "[email protected]" if necessary.
Best regards,
The 1001hobbies team
We have reviewed your message regarding the non-receipt of your order.
After conducting the checks, our customer service has already contacted you about this and a new shipment of your product is currently underway.
We therefore invite you to wait for the receipt of the new package. We remain at your disposal for any questions. You can always contact us via the email "[email protected]" if necessary.
Best regards,
The 1001hobbies team
G
Rating: 5 out of 5
Colis livré en bon état assez rapidement jusqu'au Québec, merci !
D
Rating: 5 out of 5
Great prices, fast delivery. Everything explained reasonably on the website.
Translated reviews
B
Rating: 5 out of 5
This was my first experience dealing with 1001Hobbies and I am delighted with the quality of the producet, the delivery packaging and the on-time delivery
K
Rating: 5 out of 5
Fantastic store :)
Translated reviews
E
Rating: 5 out of 5
Received items yesterday. Very pleased with the shipping and the purchase!
O
Rating: 5 out of 5
Very good.
Translated reviews
F
Rating: 5 out of 5
Package arrived on time - package prepared with care
Translated reviews
T
Rating: 5 out of 5
Delivery in accordance with the order and within the expected time frame
Translated reviews
M
Rating: 5 out of 5
satisfied with this purchase the model is in progress there is still a lot of work!
Translated reviews
R
Rating: 5 out of 5
Good
Translated reviews
C
Rating: 5 out of 5
Excellent store
Translated reviews
L
Rating: 5 out of 5
Delivery time in accordance with my order. Perfect
Translated reviews
E
Rating: 5 out of 5
Great products.
S
Rating: 5 out of 5
Very good assortment of items and a very reliable company.
Translated reviews
M
Rating: 5 out of 5
shipping confirmations with the ordered goods and shipping times
Translated reviews
F
Rating: 5 out of 5
Perfect
Translated reviews
L
Rating: 5 out of 5
simple and clear site. Very easy to use, I found what I was looking for very quickly
Translated reviews
B
Rating: 5 out of 5
Reduced models of all beauty, and from ordering to delivery everything (EVERYTHING!) is perfect with 1001hobbies. Thank you!
Translated reviews
J
Rating: 5 out of 5
Everything is correct
Translated reviews
A
Rating: 5 out of 5
Everything perfect
Translated reviews
I
Rating: 1 out of 5
Bad, the order arrived with a poorly closed paint can. But the problem is not that, which it is, but the disastrous incident management and customer service system, since after sending the complaint and receiving an automatic response message that they would urgently attend to the complaint, no one has managed it or contacted me. Instead of solving the customer's problem, all they do is send automatic messages like this one, asking about the level of satisfaction with the purchase. Why do you send these messages if you are not going to pay attention to them? Do you think these messages of concern for what the customer thinks give you more credibility? The reality is the opposite; the true credibility that makes the customer return to buy is achieved by solving the customer's problem well and quickly. Asking for feedback without acting afterwards not only does not generate credibility but also causes the loss of one customer plus many others by sharing the negative experience.
Translated reviews
Response from 1001hobbies
Hello Ignacio,
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
P
Rating: 5 out of 5
Delivery ok and fast
Translated reviews
P
Rating: 1 out of 5
Hello Alexander,
Thank you for taking the time to share your feedback with us.
In order for us to review your concern and assist you as best as possible, we kindly ask you to contact us at the following email address: [email protected].
Our team is happy to assist you.
Best regards,
Your 1001hobbies team
Translated reviews
Thank you for taking the time to share your feedback with us.
In order for us to review your concern and assist you as best as possible, we kindly ask you to contact us at the following email address: [email protected].
Our team is happy to assist you.
Best regards,
Your 1001hobbies team
Response from 1001hobbies
HÄT is of high quality in the field of figures 1/72 with good large format, especially regarding the details on the figures. Very product range with extraordinary sets and a coherent price-performance ratio. Highly recommended.
A
Rating: 1 out of 5
Order confirmation
Translated reviews
Response from 1001hobbies
on June 16 - a full 10 months after the order and a full 7 months after they confirmed the cancellation. The order has since arrived, but I am sending it back because Christmas gifts do not go over well at the end of June. 1001's response again confirms my initial assessment that this company is a fraudulent business. Also, do not be fooled by the 4-star customer rating on the 1001Hobbies website, as this is a scam. The reviews are managed by a company called b-b-g. To leave a review, you need an email invitation from bbg. I never received one for the orders I complained about, only for the last order they fraudulently shipped - very convenient to minimize negative reviews.
S
Rating: 5 out of 5
Very good products and fast delivery! Excellent!
Translated reviews
S
Rating: 5 out of 5
PACKAGE RECEIVED IN GOOD CONDITION
Translated reviews
S
Rating: 5 out of 5
article received very quickly and in perfect condition thank you
Translated reviews
C
Rating: 5 out of 5
Super shop fast delivery simply super
Translated reviews
J
Rating: 5 out of 5
Very good, perfect, without problems and fast
Translated reviews
K
Rating: 5 out of 5
Fast delivery, nice model, very happy with the service, will buy again soon
Translated reviews
A
Rating: 1 out of 5
Slow been waiting 4 months for a gundam now
Translated reviews
Response from 1001hobbies
Hello Arjen,
Thank you for taking the time to share your feedback with us.
In order for us to review your situation and assist you as best as we can, we kindly ask you to contact us at the following email address: [email protected].
Our team is happy to help you further.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback with us.
In order for us to review your situation and assist you as best as we can, we kindly ask you to contact us at the following email address: [email protected].
Our team is happy to help you further.
Best regards,
The 1001hobbies team