Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 370 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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JOAQUIN Z.
Rating: 5 out of 5
following a purchase from 07/10/2024
Everything perfect, thank you
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Response from 1001hobbies
Thank you very much for your trust! We are delighted that everything went so well, see you soon for another first class experience!
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Dorothee G.
Rating: 3 out of 5
following a purchase from 12/09/2024
Slow delivery. Almost 3 weeks between order and delivery.
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Response from 1001hobbies
Thank you for your return. We're sorry to hear that it took almost three weeks for your order to arrive. We understand that long delivery times can be frustrating and we are constantly striving to improve our service. We hope your next experience will be much quicker.
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Manon M.
Rating: 3 out of 5
following a purchase from 13/10/2024
Figurine damaged at the level of the head (chin)... Fast delivery
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Response from 1001hobbies
Thank you for sharing your feedback. We are delighted to hear that delivery was prompt, but we are sorry to hear that the figurine arrived damaged on the head. Your satisfaction is very important to us, and we encourage you to contact our customer service department so they can help you resolve this issue. Thanks again for your comment!
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Patrick G.
Rating: 5 out of 5
following a purchase from 12/10/2024
Good, but shipping costs too high
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you find our service satisfactory, but we are sorry to hear that you find the shipping costs too high. Your comments are important to us, and we will take them into account to improve our offer. Don't hesitate to come back for future purchases! We hope to see you soon!
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Farshad Y.
Rating: 5 out of 5
following a purchase from 06/10/2024
Very good website; fast delivery at a great price.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our website and the fast delivery. We always strive to offer our customers the best prices and excellent service. See you next time!
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Sylvain B.
Rating: 3 out of 5
following a purchase from 12/10/2024
No base to stick the buildings to. Very small size compared with usborne models
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Response from 1001hobbies
Thank you for your feedback. We're sorry to hear that you couldn't find a base to stick the buildings on and that the dimensions were smaller than expected compared to the Usborne models. We value your feedback and take it into account to improve our offer. If you have any questions or need assistance, please don't hesitate to contact us. Thanks again for your feedback!
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ADRIAN M.
Rating: 5 out of 5
following a purchase from 24/09/2024
Very professional company with technically highly qualified staff and an impressive catalog. Impeccable product deliveries, with daily follow-up until the goods are received.
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Response from 1001hobbies
Thank you for your positive comments. We are pleased to hear that you have had a satisfactory experience with our company and that you like our equipment and our catalog. Your satisfaction is our priority, and we are pleased to have supported you throughout the delivery process. See you soon for future orders!
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GEORGES K.
Rating: 5 out of 5
following a purchase from 20/09/2024
Very good and fast despite the different products...
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that everything went smoothly and that you were satisfied with the speed of shipment, even with different products. Your satisfaction is our priority, and we hope to see you again soon for future purchases!
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Josep M.
Rating: 3 out of 5
following a purchase from 07/10/2024
Packaging and box arrived broken and with the box open
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Response from 1001hobbies
We are sorry to hear that your order arrived in poor condition, with damaged packaging and box. We take the protection of our products during shipping very seriously. We value your feedback and will use it to improve our packaging processes. If you need assistance with a replacement or refund, please do not hesitate to contact us.
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JEAN ETIENNE B.
Rating: 5 out of 5
following a purchase from 11/10/2024
Perfect, quality figurines, well packaged and very fast shipping with excellent order tracking.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted to hear that you found our figurines to be of high quality, well packaged, and that shipping was ultra-fast with excellent order tracking. Your satisfaction is our priority, and we look forward to welcoming you back for future purchases!
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Bill R.
Rating: 5 out of 5
following a purchase from 20/09/2024
Qick and smooth transaction and great shipping.
Response from 1001hobbies
Thank you for your kind words! We're glad to hear that you had a quick and smooth transaction, along with great shipping. Your satisfaction is our priority, and we look forward to serving you again!
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fabrice M.
Rating: 5 out of 5
following a purchase from 24/09/2024
Very fast delivery, the product was at an unbeatable price.
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Response from 1001hobbies
Thank you for your feedback! We're happy to hear that delivery was very quick and that you found the product at an unbeatable price. Your satisfaction is our priority! Please come back again for future purchases. We hope to see you soon!
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guillaume B.
Rating: 5 out of 5
following a purchase from 09/10/2024
very reliable, very fast delivery, I recommend ++++
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted to hear that you find our service very reliable and fast for shipping. Your recommendation means a lot to us! Please come back again for future purchases. See you soon!
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Nicolas C.
Rating: 1 out of 5
following a purchase from 01/10/2024
I have nothing against ordering but the conditions of the 1001PRIME program changed during the year by modifying the free shipping tier, a shame. Thanks to the support team who were very competent but this greatly diminishes the attractiveness of the site.
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Response from 1001hobbies
Thank you for taking the time to share your concerns. We're sorry to hear that the changes to the 1001PRIME program have disappointed you, and we understand that this may affect your perception of our site. We appreciate your appreciation of our support, and will pass on your comments regarding the attractiveness of the program. Your satisfaction is important to us, and we look forward to providing you with a better experience in the future. Thanks again for your feedback!
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Philippe G.
Rating: 5 out of 5
following a purchase from 09/10/2024
Wide selection, competitive price, fast delivery.
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that you appreciate our wide selection, competitive prices and fast delivery. Your satisfaction is our priority, and we hope to see you soon for your future purchases!
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Sandro S.
Rating: 5 out of 5
following a purchase from 05/10/2024
Everything went smoothly. Gladly again
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Response from 1001hobbies
We are pleased that everything went smoothly! Thank you very much for your positive feedback. We look forward to welcoming you again soon!
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thierry V.
Rating: 5 out of 5
following a purchase from 29/09/2024
I'd rather pick up in-store personally. Less "box"
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Response from 1001hobbies
Thank you for your feedback! We are delighted that delivery was quick. We understand your preference for in-store collection to avoid the use of boxes. Your feedback is valuable and we take it into account to improve our service. Don't hesitate to come back to us for your next purchases!
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JANSSENS M.
Rating: 5 out of 5
following a purchase from 04/10/2024
As always. deliveries received in good condition.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are happy to hear that you are always satisfied with the condition of your deliveries. Your satisfaction is very important to us and we hope to welcome you back in the future!
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Antonio G.
Rating: 5 out of 5
following a purchase from 07/10/2024
Fast shipping. Arrived in good condition. I will buy again.
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Response from 1001hobbies
We appreciate your review! We are glad that your shipment was fast and everything arrived in good condition. We'll be glad to see you again at 1001 Hobbies - see you next time!
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Robert D.
Rating: 5 out of 5
following a purchase from 04/10/2024
Order sent quickly and well protected, product conforms, I recommend
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted to hear that your order was dispatched promptly, well protected, and that the product is in order. Your recommendation makes us very happy! Don't hesitate to come back for future purchases. We hope to see you soon!
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MASSIMILIANO L.
Rating: 3 out of 5
following a purchase from 01/10/2024
order received on time, only packaging to be improved to avoid shipping damage
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Response from 1001hobbies
Thank you for your feedback! We are happy that your order was received on time. We take note of your suggestion regarding the packaging and will work to improve protection in transit. Your satisfaction is important to us!
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jean-françois P.
Rating: 5 out of 5
following a purchase from 09/10/2024
Very satisfied. Product conforms, timing respected.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you are very satisfied and that the product is on schedule. Your satisfaction is our priority! Don't hesitate to come back for future purchases. We hope to see you soon!
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Alberto R.
Rating: 5 out of 5
following a purchase from 20/09/2024
The shipment arrived quickly and without any damage, thank you very much, I will buy again at 1001 Hobbies.
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Response from 1001hobbies
Thank you for your positive feedback! We are glad to hear that your shipment arrived quickly and in perfect condition. We appreciate your trust and will be happy to serve you again at 1001 Hobbies, see you next time!
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Christian B.
Rating: 5 out of 5
following a purchase from 04/09/2024
Very practical
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Response from 1001hobbies
Thank you for your feedback! We're glad you find our service so convenient. If you have any suggestions or questions, please let us know. We hope to see you soon!
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franz-olivier V.
Rating: 5 out of 5
following a purchase from 23/08/2024
Impeccable good communication
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Response from 1001hobbies
Thank you for your feedback! We are delighted to hear that you found our communication impeccable. Your satisfaction is important to us! Please come back again for future purchases. See you soon!
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Felix H.
Rating: 5 out of 5
following a purchase from 15/09/2024
All top
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Response from 1001hobbies
Thank you very much! We're delighted to hear that everything is going so well for you! If there's anything you need, or if you'd like to place a new order, please let us know. We hope to see you soon!
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Alexis N.
Rating: 5 out of 5
following a purchase from 29/09/2024
Order received without any problem and within a few days.
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Response from 1001hobbies
Thank you for your feedback! We are delighted to hear that your order was received without problems and in a timely manner. Your satisfaction is our priority! Please come back again for future purchases. See you soon!
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didier M.
Rating: 5 out of 5
following a purchase from 01/09/2024
No particular problems
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that everything went well for you. If you need any help or anything in the future, please don't hesitate to let us know. We hope to see you soon!
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Laurent N.
Rating: 5 out of 5
following a purchase from 25/08/2024
great order tracking
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you enjoyed your order. Your satisfaction is our priority, and we strive to provide you with the best possible experience. See you soon for your next purchases!
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Denis R.
Rating: 5 out of 5
following a purchase from 06/10/2024
Good site fast shipping
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Response from 1001hobbies
Thank you for your feedback! We are happy that you found our site good and that shipping was fast. Your satisfaction is important to us! Please come back again for future purchases. We hope to see you soon!
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Rob H.
Rating: 3 out of 5
following a purchase from 22/09/2024
Delivery takes too long (2 weeks)
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Response from 1001hobbies
We understand that a two-week delivery time may feel longer than expected. We do our best to process and ship orders as quickly as possible. If you have specific questions about your order, please do not hesitate to contact us. We appreciate your patience!
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Véronique J.
Rating: 5 out of 5
following a purchase from 07/10/2024
Perfect product, well packaged, sent quickly, thank you!
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that the product is perfect, well packaged and sent quickly. Your satisfaction is our priority, and we thank you for your trust. See you soon for your next purchases!
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Patrick P.
Rating: 5 out of 5
following a purchase from 07/09/2024
well
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well for you. If there's anything else you need or would like to share in the comments, please let us know. We hope to see you soon!
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Michele P.
Rating: 5 out of 5
following a purchase from 19/09/2024
Always professional and operational
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Response from 1001hobbies
Thank you so much for your feedback! We are glad that you see us as professional and operational. Our customers' satisfaction is our priority! We look forward to your next purchase!
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Jan V.
Rating: 5 out of 5
following a purchase from 23/09/2024
Is not in yet...
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Response from 1001hobbies
I am sorry to hear that your order has not yet arrived. We understand that this can be frustrating. If you would like more information about your shipment or need assistance, please do not hesitate to contact us. We are here to help!
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Jean-Pierre V.
Rating: 5 out of 5
following a purchase from 27/09/2024
Thank you! Jean-Pierre - Brussels
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Response from 1001hobbies
Thank you very much, Jean-Pierre! We're delighted to hear that everything went so well for you! Your satisfaction warms our hearts. Don't hesitate to come back for future purchases. See you soon in Brussels!
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'Yoann' H.
Rating: 1 out of 5
following a purchase from 09/09/2024
1st order and what a disappointment! Order placed on 09/09/2024 for a game in stock on 04/10/2024 the order is cancelled without any warning or a call from me. Strangely enough most stores have received the restocking of this product but not the odd one. The site can be proud of being French but does no better than a dubious foreign site.
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Fabienne C.
Rating: 5 out of 5
following a purchase from 08/10/2024
Fast delivery.
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Response from 1001hobbies
Thank you for your feedback! We are happy to hear that the delivery was fast. Your satisfaction is important to us, and we hope to see you soon for your next purchases!
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FREDERIC U.
Rating: 5 out of 5
following a purchase from 07/10/2024
Very satisfied. Delivered the day after I ordered. Top
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted to hear that you are very happy with your order and that delivery was so quick. It's always a pleasure to serve our customers to the best of our ability! Please come back again for future purchases. We hope to see you soon!
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Monster M.
Rating: 5 out of 5
following a purchase from 16/08/2024
impeccable navigation, same customer service!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted to hear that you enjoyed browsing our site and using our customer service. Your satisfaction is our priority, and we appreciate your trust. Don't hesitate to come back for future purchases!