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G
Rating: 5 out of 5
Super fast delivery; cool product.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 359 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Quality of service and excellent selection of models
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A
Rating: 5 out of 5
Fast and careful delivery, very good.
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V
Rating: 5 out of 5
Super product, fast delivery.
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V
Rating: 5 out of 5
I am very happy with the colors. I can recommend them to others
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V
Rating: 5 out of 5
1001 hobbies seem to have a lot of the items I need for my hobby..
A
Rating: 5 out of 5
I have already replied on 30.06.2023.
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G
Rating: 5 out of 5
Since my order went through a French bank number, I did check 4 times to make sure it was the right one. Home delivery was first supposed to be during next Thursday. Quite unexpectedly, this became Saturday morning already! The contents of the box - I am also very satisfied with that.
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G
Rating: 5 out of 5
Quick response. Good clientele. Thanks for the service. Mvg. Ruben
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A
Rating: 5 out of 5
Perfect, nothing to complain about, top service
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A
Rating: 5 out of 5
OK GOOD PERFORMANCE
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A
Rating: 5 out of 5
very nice model and good functionality and well realized
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G
Rating: 5 out of 5
Well taken care of, good guidance and handling
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A
Rating: 5 out of 5
Excellent
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G
Rating: 5 out of 5
Very nice goodies! Fast delivery. Absolutely great! I will definitely be ordering from them again.
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V
Rating: 5 out of 5
Appreciate the service and stock:)
A
Rating: 3 out of 5
Hello, Deadlines met, but you have to remove the label stuck on the pot, when it does not tear off, to get the number of the pot. When you order 3 Tamiya X1 pots and 3 X18 pots, you need a lot of patience...
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G
Rating: 3 out of 5
Order June 1. Delivery June 29. That's just ridiculously long. Everything else is fine.
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A
Rating: 3 out of 5
More than 6 weeks! Much too long! One more effort, thank you.
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C
Rating: 5 out of 5
The order was perfect, well packaged, I had to wait because it was a pre-order, but it arrived earlier than estimated once it was shipped.
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A
Rating: 5 out of 5
Nickel pro
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A
Rating: 5 out of 5
Nickel
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A
Rating: 2 out of 5
interlocutrice peu competente,et apparement peu impliqué avec les clients,pas motivé a chercher un peu...dommage.. mais j'ai trouvé mes helices tout seul au final....
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Response from 1001hobbies
Hello, thank you for your message. I'm sorry if the person was unable to help you. I'll pass on the information to customer service. Anyway, thank you for your feedback and have a nice day.
V
Rating: 5 out of 5
The company is very good at customer service
A
Rating: 3 out of 5
Nothing to say about this order. But for others, delivery times are too long.
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C
Rating: 2 out of 5
The order has taken a month to arrive.
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Response from 1001hobbies
Hello, thank you for your message. Your comments are important to us. I see that indeed one of the products was on order and the shipment was in economy mode, which explains the longer delivery times. I am sorry that it did not live up to your expectations. Have a nice day.
A
Rating: 5 out of 5
fast service and especially fast shipping in Canada
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I don't have an opinion!
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A
Rating: 5 out of 5
Less well executed than their Japanese counterparts from the same brand.
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V
Rating: 5 out of 5
Really amazing quality and shipping was fast, they had to pre order the item but everything was pretty fast. I just had to wait like a week after order to get the item shipped, and when they shipped it it came in like 2 days. Really fast, I highly recommend them️
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Response from 1001hobbies
Hello, thanks a lot for your message! We're pleased to know everything went well. Have a great day!
V
Rating: 5 out of 5
Excellent five star plus service, and product fine.
V
Rating: 2 out of 5
Broken, bent goods....
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Response from 1001hobbies
Hello, We thank you for this information and apologize. Please believe that this type of incident is very unpleasant for us. In order to clarify and resolve this incident, we ask you for photos ... we ask you for photos. We will get in touch with our supplier, to respond favorably to your request as soon as possible. In the expectation of your answer Sincerely [email protected]
C
Rating: 5 out of 5
The truth is that I had a small inconvenience but otherwise everything was fine, very satisfied.
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V
Rating: 5 out of 5
Great quality and very unique military figures with great service.
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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G
Rating: 1 out of 5
Nothing delivered yet.The order was May 10.The delivery has been on the way since May 22.Reply to my message about it sometimes taking longer.Haven't had a reply to my last message yet.Calling is often in vain.I know that because of a pre order I'm still waiting for.I'm really sorry I ordered here.
So bad contact and so long in transit I do not even know if it arrives. I think the good resencies are deceitful when I came with difficulty to the bad I was shocked and I find it shameful that they do nothing about it. It's not that the delivery is cheap or something just more expensive than most. For me not understandable that a company does nothing about it. 1 star is 1 too many
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So bad contact and so long in transit I do not even know if it arrives. I think the good resencies are deceitful when I came with difficulty to the bad I was shocked and I find it shameful that they do nothing about it. It's not that the delivery is cheap or something just more expensive than most. For me not understandable that a company does nothing about it. 1 star is 1 too many
Response from 1001hobbies
Hello and thank you for your message. We appreciate your feedback. I am really sorry that the situation occurred beyond our control: it seems that the product was misused. I see that a new order has been placed, but these are made-to-order products, so the wait is long. It is a series of bad coincidences, but I have notified customer service so that your case can be followed up carefully. Thank you very much for your patience
A
Rating: 5 out of 5
Pre-ordered item, so I had to wait quite a while, but that was the deal. As soon as I got the e-mail saying that the parcel had left the warehouse, it didn't take me long to receive it. I thought I'd have to pay customs fees, but I didn't, so thank you very much!
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A
Rating: 5 out of 5
Very functional site High level of overall service I highly recommend it
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V
Rating: 5 out of 5
Hard to find product was only available here. Product is good quality and exactly as advertised. Shipping process was long and provided no useful tracking, but I was expecting that and the product arrived in good condition.