Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/03/2023 à 20h33 following a purchase from 22/02/2023

I'm always a little worried when I have to order from an unfamiliar website. However, there was no mistake.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/03/2023 à 16h32 following a purchase from 17/02/2023

Satisfied

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Verified Buyer

Rating: 3 out of 5

Published on 20/03/2023 à 16h30 following a purchase from 28/02/2023

AM happy with the product and price, thought shipping was a bit steep and it took 3 to 4 weeks to receive the product. Will consider the company for other products they may have available that fit my needs but the extreme length of time to receive the product is definitely a detriment. Also I can not change the five star rating on this form, I would say three stars is more appropriate. Oops i just figured out how to change the rating to 3 stars.... but that should h=not have taken me 5 to 10 minutes to do so.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 20/03/2023 à 16h04 following a purchase from 14/03/2023

Prompt reply to the missing and broken pieces. 1001hobbies was very quick at shipping out what was missing from my order. Thank you.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 20/03/2023 à 13h38 following a purchase from 24/02/2023

Gladly again and again

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Acquirente Verificato

Rating: 3 out of 5

Published on 20/03/2023 à 12h29 following a purchase from 10/01/2023

First experience with hobbies, satisfied because I received requested item.
Less satisfied because of the time about two months and several reminders.

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Verifizierter Käufer

Rating: 2 out of 5

Published on 20/03/2023 à 09h10 following a purchase from 25/02/2023

Great selection, high prices, no response to an email.

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Response from 1001hobbies Published on 21/03/2023

Hello, thank you for your message. We are sorry if the situation did not go well. We probably did not see this email. Could you send us your question again to [email protected]? Thank you very much!

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Acquirente Verificato

Rating: 5 out of 5

Published on 20/03/2023 à 08h42 following a purchase from 12/03/2023

great service, fast shipping and item arrived in perfect condition

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Acquirente Verificato

Rating: 5 out of 5

Published on 20/03/2023 à 08h35 following a purchase from 28/02/2023

All perfect,

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Geverifieerde Koper

Rating: 5 out of 5

Published on 20/03/2023 à 07h33 following a purchase from 19/02/2023

Navigation was simple, product found quickly

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Verified Buyer

Rating: 5 out of 5

Published on 20/03/2023 à 02h07 following a purchase from 01/03/2023

Great fast service indeed

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Verified Buyer

Rating: 5 out of 5

Published on 20/03/2023 à 00h17 following a purchase from 01/03/2023

Prompt service at a good price

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Verified Buyer

Rating: 5 out of 5

Published on 19/03/2023 à 20h32 following a purchase from 26/01/2023

Was extremely pleased with the products I ordered they were of a high standard exactly as described packaged lovely and delivery was brilliant will definitely be ordering from the company again many thanks to all staff involved in my order one very happy customer

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/03/2023 à 19h19 following a purchase from 27/02/2023

good products good service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/03/2023 à 18h32 following a purchase from 13/03/2023

Nothing to say order arrived before the date stated thank you

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Verified Buyer

Rating: 5 out of 5

Published on 19/03/2023 à 18h18 following a purchase from 26/02/2023

Prompt delivery. I received my total order and I am very happy with 1001 Hobbies! I will be ordering more modeling supplies in the future.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/03/2023 à 17h54 following a purchase from 11/03/2023

I am very satisfied with the speed of delivery and would easily recommend this site to friends and family.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/03/2023 à 16h31 following a purchase from 08/03/2023

Order delivered faster than expected very well without any problem. However, they should improve e-mail communication. That would avoid having to call customer service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/03/2023 à 14h13 following a purchase from 13/03/2023

I found exactly what I wanted very fast delivery impeccable I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/03/2023 à 12h03 following a purchase from 03/03/2023

very nice model

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Acquirente Verificato

Rating: 5 out of 5

Published on 19/03/2023 à 11h53 following a purchase from 26/02/2023

Wide selection of products, generally competitive costs, prompt service.

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Verifizierter Käufer

Rating: 1 out of 5

Published on 19/03/2023 à 11h50 following a purchase from 01/03/2023

Did not receive what I ordered, small unpainted parts were delivered 🥴

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Response from 1001hobbies Published on 21/03/2023

Hello, thank you for your message. I am sorry to hear that the product did not meet your expectations. I have contacted the person responsible to change the product description and make it clearer that these are unpainted figures. Thank you very much and have a nice day

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/03/2023 à 11h50 following a purchase from 06/03/2023

Perfect order and delivery.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 19/03/2023 à 11h31 following a purchase from 07/03/2023

Found a great offer. Delivery went smoothly!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 19/03/2023 à 10h11 following a purchase from 15/02/2023

The delivery did not contain one of the products purchased and I had to insist a lot to finally get the information that the product was no longer in stock. It would have been more honest to inform me that the product was not availableK.

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Response from 1001hobbies Published on 21/03/2023

Hello, thank you for your message. We are terribly sorry for this situation. We will try to improve the procedure in the future. Normally, an e-mail is generated when this happens, but there may have been a problem :/ Have a nice day,

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/03/2023 à 18h06 following a purchase from 27/02/2023

Perfect order!
Excellent products

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Verifizierter Käufer

Rating: 5 out of 5

Published on 18/03/2023 à 17h25 following a purchase from 05/03/2023

I am very satisfied with the delivery.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 18/03/2023 à 15h47 following a purchase from 19/02/2023

very long delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/03/2023 à 12h34 following a purchase from 11/03/2023

Very nice glider well designed nothing to say bravo

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/03/2023 à 11h22 following a purchase from 07/03/2023

Simple and efficient

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Verified Buyer

Rating: 5 out of 5

Published on 18/03/2023 à 02h32 following a purchase from 12/02/2023

very,very, good

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Geverifieerde Koper

Rating: 5 out of 5

Published on 17/03/2023 à 22h14 following a purchase from 14/02/2023

Top items, good payment method, everything is just perfect.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/03/2023 à 20h40 following a purchase from 19/02/2023

fast and complete delivery. Top-notch after-sales service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/03/2023 à 17h39 following a purchase from 04/03/2023

Nothing to complain about, everything is in order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/03/2023 à 16h59 following a purchase from 11/03/2023

Fast, well-received delivery Wide choice of models

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Verifizierter Käufer

Rating: 5 out of 5

Published on 17/03/2023 à 16h49 following a purchase from 12/01/2023

Top product, good processing gladly again

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Geverifieerde Koper

Rating: 2 out of 5

Published on 17/03/2023 à 16h16 following a purchase from 03/03/2023

One of the products I ordered was not listed as out of stock but turned to be out of stock anyway. I wanted to decline the order of the second product since it is useless to have without the one that was out of stock. I mailed the service team with this request and to ask for a refund but received no response and the second product was sent to me anyway which I have no use for. Very dissapointing!

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Response from 1001hobbies Published on 21/03/2023

Hallo, vielen Dank für Ihre Nachricht. Es tut uns schrecklich leid, dass dies passiert ist. Ich denke, dass die Information nicht rechtzeitig an uns weitergeleitet wurde und das Paket in der Zwischenzeit verschickt wurde... Sie können das Produkt immer noch an uns zurückschicken. Zögern Sie nicht, uns an [email protected] zu schreiben, damit wir eine Lösung finden können. Vielen Dank!

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Acquirente Verificato

Rating: 5 out of 5

Published on 17/03/2023 à 15h40 following a purchase from 16/02/2023

Great store

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Verified Buyer

Rating: 1 out of 5

Published on 17/03/2023 à 14h26 following a purchase from 01/02/2023

Product arrived broken after taking almost a month to arrive. Emailed customer service on march 1st, got a response saying someone would get back to me (most likely automated) and still haven’t gotten a response on march 17th. Product cost me $30 with shipping, very disappointed. The mug was a gift for my dad and we still haven’t even heard anything about if they will send a replacement or refund me. Do not recommend.

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Verified Buyer

Rating: 5 out of 5

Published on 17/03/2023 à 14h21 following a purchase from 14/02/2023

I needed larger sized Swastikas for a 1/32 model and this was perfect!