English 
J
Rating: 5 out of 5
All good and quick
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Fast shipping, compliant products. Thank you
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R
Rating: 5 out of 5
Good prices and fast shipping.
J
Rating: 5 out of 5
All good
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J
Rating: 1 out of 5
poor service as package not pick-upable
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Response from 1001hobbies
Good day, Jens. Thank you for your feedback. We are sorry to hear that you had difficulties picking up your package. Please contact our customer service so we can assist you as quickly as possible. Your concern is important to us. Best regards, your 1001hobbies team.
M
Rating: 5 out of 5
Improved service compared to past experiences. I hope the trend continues positively. On this occasion, nothing to complain about.
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A
Rating: 3 out of 5
HELLO nothing to say about the product, however the delivery time is not great Best regards
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J
Rating: 5 out of 5
Due to a restocking issue, I was informed one to two weeks before the shipment of my order. I received it 48 hours before the scheduled shipping date.
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L
Rating: 5 out of 5
Impeccable
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G
Rating: 5 out of 5
All good, it took them a while but the package arrived in excellent condition and at a competitive price
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B
Rating: 5 out of 5
Super, thank you.
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L
Rating: 1 out of 5
I purchased a Dispiae sander, broken after not even 10 minutes of use, nonexistent customer service.
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Response from 1001hobbies
Good morning Luca,
We are sorry to hear about your negative experience with the Dispiae sander. Customer satisfaction is fundamental to us. We invite you to contact us directly to resolve the issue and find an appropriate solution. Thank you for your feedback, it helps us improve.
Best regards,
The 1001hobbies team
We are sorry to hear about your negative experience with the Dispiae sander. Customer satisfaction is fundamental to us. We invite you to contact us directly to resolve the issue and find an appropriate solution. Thank you for your feedback, it helps us improve.
Best regards,
The 1001hobbies team
P
Rating: 5 out of 5
Ease of ordering. Products in line with my expectations.
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T
Rating: 5 out of 5
.
R
Rating: 5 out of 5
Product received in good company and on time
P
Rating: 5 out of 5
Perfect, great to see a Revell classic back on sale. It’s a good build too
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Response from 1001hobbies
Hello Pete,
Thank you very much for your positive review! We are delighted that you appreciate the return of this Revell classic and that you had a good time building it. Your satisfaction is our priority. Please feel free to share any other feedback or your creations with us!
Best regards,
The 1001hobbies team
Thank you very much for your positive review! We are delighted that you appreciate the return of this Revell classic and that you had a good time building it. Your satisfaction is our priority. Please feel free to share any other feedback or your creations with us!
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Thank you
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C
Rating: 5 out of 5
Fast and efficient
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R
Rating: 5 out of 5
Fully satisfied.
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E
Rating: 1 out of 5
Product error in delivery.
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Response from 1001hobbies
Hello Eric,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an error occurred in your order. At 1001hobbies, your satisfaction is our priority, and we are committed to resolving this issue quickly. Please do not hesitate to contact our customer service so that we can rectify this situation as soon as possible.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an error occurred in your order. At 1001hobbies, your satisfaction is our priority, and we are committed to resolving this issue quickly. Please do not hesitate to contact our customer service so that we can rectify this situation as soon as possible.
Best regards,
The 1001hobbies team
H
Rating: 5 out of 5
Good and quickly delivered
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R
Rating: 1 out of 5
Unfortunately, it was not the product they showed me in the photo.
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Response from 1001hobbies
Good morning Roberto,
Thank you for your feedback. We are sorry to hear that the product received did not meet your expectations. Your opinion is important to us and we will use it to improve. We remain available for any further clarification.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that the product received did not meet your expectations. Your opinion is important to us and we will use it to improve. We remain available for any further clarification.
Best regards,
The 1001hobbies team
F
Rating: 5 out of 5
It took a while before I received it, but exactly what I wanted neatly packaged.
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J
Rating: 5 out of 5
Great seller.
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V
Rating: 5 out of 5
I recommend
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M
Rating: 5 out of 5
Top
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D
Rating: 5 out of 5
Model was very well priced for a rare item and arrived well packaged and in perfect shape. Three weeks to arrive but considering it's from France to Canada, that's fine. Better than many ebay deals I've done with them thurr Amurrcan vendors using ebay's ridiculous internationa shipping system.
J
Rating: 1 out of 5
I bought 7 products and they only sent me 6. They do not offer me a refund; they only give me the option to exchange it for another product, with me paying the shipping costs, or a voucher for a future purchase. To top it off, they didn't even inform me that they would send fewer products than I paid for. In summary, a total disappointment. This page seems completely unreliable to me.
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Response from 1001hobbies
Hello José Javier,
Thank you for sharing your experience with us. We sincerely regret that you did not receive your complete order and understand your frustration. Our goal is always to provide quality service and we will work to improve in this aspect. We would be happy to help you find the best possible solution.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The 1001hobbies team
Thank you for sharing your experience with us. We sincerely regret that you did not receive your complete order and understand your frustration. Our goal is always to provide quality service and we will work to improve in this aspect. We would be happy to help you find the best possible solution.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The 1001hobbies team
R
Rating: 5 out of 5
Ras
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M
Rating: 1 out of 5
Purchased an item that was supposed to be available in stock and shipped the same day. Since I did not see it arrive after a week, I contacted 1001 hobbies for information, never received a response, in my third email where I requested a refund and cancellation of the order, never a response, after 15 days they wrote to me saying that it was no longer possible to cancel the order. Terrible service.
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Response from 1001hobbies
Good morning Mauro,
Thank you for sharing your experience and we apologize for the inconveniences encountered. Our goal is to provide high-quality service and we sincerely apologize for the lack of communication. Your opinion is valuable and will help us improve. We invite you to contact us again to resolve the situation in the best way possible.
Best regards,
The 1001hobbies team
Thank you for sharing your experience and we apologize for the inconveniences encountered. Our goal is to provide high-quality service and we sincerely apologize for the lack of communication. Your opinion is valuable and will help us improve. We invite you to contact us again to resolve the situation in the best way possible.
Best regards,
The 1001hobbies team
T
Rating: 5 out of 5
Item was as described, well packaged and shipped quickly. Great experience.
D
Rating: 5 out of 5
After the order, the shipment was quick..
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E
Rating: 5 out of 5
Pre-order of a decal sheet, received as expected... I even forgot that I had ordered it... congratulations to the whole team... I highly recommend this address
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N
Rating: 1 out of 5
Order received more than a month after placing the order, despite a delay
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Response from 1001hobbies
Hello Nicolas,
Thank you for your feedback and we are truly sorry to hear that your order took longer than expected. Please know that we are doing everything we can to improve our service and meet our deadlines. Your satisfaction is our priority, and we invite you to contact us directly for any questions or concerns. Thank you for your understanding.
Best regards,
The 1001hobbies team
Thank you for your feedback and we are truly sorry to hear that your order took longer than expected. Please know that we are doing everything we can to improve our service and meet our deadlines. Your satisfaction is our priority, and we invite you to contact us directly for any questions or concerns. Thank you for your understanding.
Best regards,
The 1001hobbies team
P
Rating: 5 out of 5
Great customer service!
A
Rating: 5 out of 5
Products corresponding to the order Good exchange
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J
Rating: 5 out of 5
Compliant and on time
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J
Rating: 1 out of 5
Ordered Rangers of Shadow deep, but the book is in French. Not mentioned on the website. Contacted but received no response. Never order here again.
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Response from 1001hobbies
Dear J.,
Thank you for your feedback. We are sorry to hear that you experienced a problem with your order. We will certainly take your comments about the language indication on our website into account. Please contact us again so we can assist you better.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that you experienced a problem with your order. We will certainly take your comments about the language indication on our website into account. Please contact us again so we can assist you better.
Best regards,
The 1001hobbies team
T
Rating: 5 out of 5
Thank you.
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J
Rating: 1 out of 5
My order was placed on 2/27. I have not received the product after almost three weeks. I believe an explanation is necessary regarding the delay. Thank you for your attention to this matter.
Response from 1001hobbies
Hello James,
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay in your order and understand your frustration. Please rest assured that we are actively looking into this issue to provide you with a prompt resolution. Your satisfaction is our priority, and we appreciate your patience as we work to improve our services.
Best regards,
The 1001hobbies Team
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay in your order and understand your frustration. Please rest assured that we are actively looking into this issue to provide you with a prompt resolution. Your satisfaction is our priority, and we appreciate your patience as we work to improve our services.
Best regards,
The 1001hobbies Team