Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 357 published reviews
5 25,4k 63% 4 6 447 16% 3 2 772 7% 2 1 728 4% 1 3 997 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Order conformed and shipped very quickly. Nothing to say, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2022
easy to use and commitments respected online product status are good indicators that make online ordering easier
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/10/2022
Superb service, excellent price, cheaper than the cheapest UK price and that was with postage.
Will certainly use again if they've got what I want.
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 23/10/2022
Crushed box. I complained but with no response
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Response from 1001hobbies
Dear customer, Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Therefore, your comments are very important to us and we take them very seriously! I will call customer service again for a quick response. Thank you for your trust in 1001Hobbies.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/11/2022
Fine as always
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/10/2022
ALL VERY CORRECT, EASY TO USE
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/11/2022
Delivered as promised. Good packaging. Nothing to criticize.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Package received promptly Well packaged and beautiful gift wrap I unfortunately could not open it because for my Christmas ... Gift from my wife
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/10/2022
All good, practical and fairly quick in shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Fast delivery and quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2022
I placed an order for a decal sheet where it was announced that there would be a delay in delivery, but I was informed all along and I received it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Impeccable, very good super.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/10/2022
Lots of variety, correct shipping.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/10/2022
Item as described, everything perfect, gladly again.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/11/2022
Great store Highly recommended
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/10/2022
fast and correct shipment
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/10/2022
Everything perfect, 100% reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Very fun site, delivery is fast and the products always conform! I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Perfect . Perfect item and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Several orders. Only one "glitch" well managed. Very good communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2022
as described very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Ultra fast (2 days), bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Very fast delivery perfect product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/10/2022
The site was easy to find what I was looking for. Ordering from them was good no problem I would definitely order from 1001hobbies again. Shipping was prompt on time coming to the US. Will order from them again. Thanks
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/10/2022
quick and easy. it was a pleasure. highly recommended
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/10/2022
Everything went smoothly: from order to delivery, no problems at all. Although deliveries to Ibiza usually take longer than usual, everything arrived safely. Thank you!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/10/2022
All transparent and correct
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/10/2022
I actually used these for a WW1 German tank. They worked well!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/10/2022
Super nice model, fast and reliable delivery, thank you very much!
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 02/11/2022
Paint cans do not fit into the notches. Unpractical for this purpose.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/10/2022
Very good, excellent service. Recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2022
fast and efficient, great!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/10/2022
smooth and quick handling.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2022
Mars 1/32 is of good quality, pleasant to paint, original subjects. Not disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
Very good, fast and serious and top packaging for my 1st order.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/10/2022
good buy
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/10/2022
Everything went very smoothly from beginning to the end of my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2022
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/11/2022
One good thing: the delivery (at 8 euros, I was hoping it would be quick). Otherwise, a very bad surprise. I ordered a product presented as a metallic miniature, painted and decorated. With delivery and gift-wrapping, I got 50e. The product arrived the next day, so there's nothing to say about the delivery, but fortunately I wasted the 2e50 in the gift pack to check the product. It wasn't a metal miniature but a plastic model (not necessarily of very good quality, by the way)...of course neither painted nor decorated and with absolutely nothing supplied for assembly. I'm not going to send this package back, in fact I've already assembled the model since it was for a gift, but I ordered a decorative item and ended up with a piece of white plastic. I might as well tell you that I don't recommend a service that claims several times on an item page that it's something and then sends you the exact opposite. Still no answer from the after-sales service, maybe an update one day...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, which we will investigate. We are also notifying customer service so that they can get back to you as soon as possible. Have a nice day 1001hobbies customer service.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 31/10/2022
Fine without measure
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