Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 357 published reviews
5 25,4k 63% 4 6 447 16% 3 2 772 7% 2 1 728 4% 1 3 997 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2022
I discovered the site by searching for my product. Efficient service.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/10/2022
The gift wrapping was horrendous, part of the box were still showing. Both boxes were crushed because they shipped the items in bubble wrap only. How am I suppose to gift these items now?
Response from 1001hobbies
Dear customer, we are very sorry for this incident which does not reflect the quality of our services. Please do not hesitate to contact our customer service at [email protected] Have a nice day
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/10/2022
Very good.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/09/2022
Super everything went well fast delivery gladly again
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/09/2022
Great offer, competitive prices and seriousness in shipments.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/09/2022
Very good, impeccable service, careful and attentive. I recommend them!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/10/2022
Giant model of the Titanic, length of 67 centimeters, I have already assembled the small model of 12 centimeters in length, it has turned out very well, good quality material, accurate assembly of the pieces, I will not use the brush paints because I prefer to paint it with aerosol, it will have a colossal aspect when it is finished. Thanks.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/10/2022
Perfect first order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2022
Quite a good selection, good price for some items, careful shipping. Would recommend.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/10/2022
Clear site, easy to place order, delivery made quickly and package well sealed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Very complete site, multiple choices. Fast shipping...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
Super after-sales service. Competent and willing to go the extra mile.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 12/10/2022
Delivery was incomplete at first; problem did eventually get resolved after contacting customer service 2x.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
On the whole, everything is perfect, except for a specific search request. More than once, the search engine comes up with nothing or with an unrelated article.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
very good. I really like this site. Customer service is always responsive
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2022
Once again 1001hobbies have been fantastic from start to finish. The Trumpeter MiG-29 is a great kit, competitively priced and was quickly dispatched. Won't be the last time I order from you 1001hobbies!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/09/2022
Very satisfied!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Incredibly fast delivery, perfect condition of the items.
From
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/10/2022
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2022
Sarisfait
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Nothing to say. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2022
Extremely easy to order, product fully complies with description, very fast delivery, many thanks 1001 hobbies
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/10/2022
Excellent service, the ordered items were delivered on time, and in good condition. Regular email updates. Would definitely use again.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/10/2022
Everything is great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
fast and professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2022
all is ok
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2022
No problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2022
very good! attentive staff. i recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Clear site. Numerous shopping options. Competent and helpful telephone answering service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
order and delivery respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
Very good, impeccable service, careful and attentive. I recommend! Completely satisfied !!!!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/10/2022
Top product... Very fast delivery... Gladly again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Excellent order tracking, the supplies delivered met our expectations and the parcel delivery times were very fast.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2022
NOT DAVIS
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/10/2022
Hello, my note is the reflection of my order placed on October 03 and received on October 21 after I called 3 times. on the RC model tamiya mainly you have 90% of the range on your site available within 15 days at T2M but your database is not up to date! if it's not available at T2M, you still take 15 days. i, the customer, know more than the advisers on the phone, and that's not it at all! what's more, you're on average 40% more expensive than most stores representing the TAMIYA brand for options and spare parts for TAMIYA models. in short, you don't do anything right apart from making money. you've lost a customer who's very passionate about this brand.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize if you are not satisfied with your customer experience. Your feedback is very important to us. Prices are calculated automatically, and despite our vigilance, errors do occur: in such a case, please do not hesitate to send us an e-mail or a message on the networks to alert us. As for lead times, I'm not sure I understand: for products listed on order, there is indeed a maximum 15-day dispatch period, to which you must add a delivery period. Please email us at [email protected] or call us on 01 79 73 68 76. Have a nice day 1001hobbies customer service.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/09/2022
Also ordered from another company, I'm waiting for it in the courtyard. So mega fast delivery
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