1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
I received a model, with damaged elements. However, I am still waiting for a response from customer service, which is absent! So far, they have not bothered to respond to my email with photos of the state of the model. This is very disappointing.
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Response from 1001hobbies
Hello Florine,
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Your satisfaction is our priority and we will ensure that your situation is treated quickly. A member of our team will contact you shortly to resolve this issue.
Best regards,
The 1001hobbies team
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Forrest R.
Rating: 1 out of 5
following a purchase from 29/03/2026
I get the impression that this is a scam because when I try the guest tracking option all that happens is I'm sent to a New Member application. I question if you've sent anything at all, or if this is just a way to capture data for marketing purposes. Did I actually buy anything from you? Did you ever actually send me anything or did I fall for some sort of Chinese scam. I guess we'll see
Response from 1001hobbies
Bonjour Forrest,
Nous vous remercions d'avoir pris le temps de partager vos préoccupations. Nous comprenons que l'expérience de suivi de commande ait pu prêter à confusion, et nous sommes là pour vous aider. Pour clarifier votre situation, n’hésitez pas à nous contacter directement via notre service client. Nous nous engageons à vous fournir toutes les informations nécessaires concernant votre commande.
Cordialement,
L'équipe 1001hobbies
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Riccardo F.
Rating: 5 out of 5
following a purchase from 24/09/2025
Various orders have been placed and the delivery has always been punctual.
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Mikel S.
Rating: 1 out of 5
following a purchase from 08/03/2026
The complete order is not shipped which appeared in stock. If the order is not claimed, it remains indefinitely on hold. Poor service.
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Response from 1001hobbies
Hello Mikel,
Thank you for your comment and we are sorry that your experience was not satisfactory. Your opinion is very valuable to us and we are here to help you. To resolve any inconvenience with your order, we invite you to contact our customer service, where we will be happy to assist you.
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Patrick C.
Rating: 5 out of 5
following a purchase from 29/03/2026
Good product
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Renaud G.
Rating: 5 out of 5
following a purchase from 29/03/2026
Package received quickly and merchandise in good condition
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Fernando G.
Rating: 5 out of 5
following a purchase from 27/03/2026
Everything is very good. Perhaps the package took a little while but everything else is correct.
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Marc J.
Rating: 5 out of 5
following a purchase from 27/03/2026
Fast delivery. Compliant product
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Gaël C.
Rating: 5 out of 5
following a purchase from 30/03/2026
perfect
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Ermelinda T.
Rating: 1 out of 5
following a purchase from 20/01/2026
I received the order with a 2-month delay and it was incomplete.
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Response from 1001hobbies
Dear Ermelinda,
Thank you for sharing your experience. We sincerely apologize for the delay and incompleteness of your order. We are working to improve our services and customer satisfaction is our priority. We invite you to contact us directly to resolve the situation.
Best regards,
The 1001hobbies team
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Gabriele G.
Rating: 5 out of 5
following a purchase from 29/03/2026
Great
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Frank S.
Rating: 5 out of 5
following a purchase from 29/03/2026
Great, fast delivery. Everything is good. Would gladly do it again
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Markus P.
Rating: 5 out of 5
following a purchase from 28/09/2025
It took a bit long, but that was because the goods were not available from stock. Service top
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Rondell M.
Rating: 5 out of 5
following a purchase from 27/03/2026
very good service
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David A.
Rating: 5 out of 5
following a purchase from 28/03/2026
Everything perfect and without problems, I recommend it
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Albert R.
Rating: 5 out of 5
following a purchase from 29/03/2026
Perfect article, kindness and good treatment. Recommended seller.
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Frederic S.
Rating: 1 out of 5
following a purchase from 16/02/2026
Serious and professional site. Never had any problems with deliveries or anything else....
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Response from 1001hobbies
Hello Frederic,
Thank you for your feedback and we are pleased to hear that you had a positive experience with our deliveries. Your satisfaction is our priority, and we remain at your disposal for any suggestions for improvement.
Best regards
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Francis S.
Rating: 5 out of 5
following a purchase from 28/03/2026
Completely satisfied super
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Adolfo G.
Rating: 5 out of 5
following a purchase from 10/03/2026
I couldn't be happier. I knew it would take a while to receive my order, but they provided me with tracking information at all times. The product arrived in perfect condition.
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Sergio T.
Rating: 5 out of 5
following a purchase from 09/03/2026
I received the order placed on March 6 on March 31 after going to the BRT deliveries where after tracking it down it was found that the delivery address had been changed corrected the address the next day the package was delivered.
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Francesco B.
Rating: 5 out of 5
following a purchase from 13/03/2026
Great, thank you.
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Reynald T.
Rating: 5 out of 5
following a purchase from 24/03/2026
Bbbb
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Carsten K.
Rating: 5 out of 5
following a purchase from 15/03/2026
Everything is great
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Philip Y.
Rating: 5 out of 5
following a purchase from 16/03/2026
Very good service, everything arrived as ordered
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Sofia V.
Rating: 5 out of 5
following a purchase from 27/03/2026
I received the package. I am satisfied, the package arrived in perfect condition.
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Fred V.
Rating: 5 out of 5
following a purchase from 03/03/2026
Delivery in perfect condition at the right address and within the agreed delivery time. There is nothing more I could wish for! Great!
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Alain B.
Rating: 5 out of 5
following a purchase from 12/03/2026
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Jose M.
Rating: 1 out of 5
following a purchase from 24/03/2026
After 7 days from the expected delivery date, I still have not received the shipment and have no news about the reason for the delay.
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Response from 1001hobbies
Hello José,
We sincerely regret the delay in the delivery of your order. At 1001hobbies, we strive to provide quality service and understand how important it is for you to receive your shipment on time. We are investigating your situation and will provide you with an update.
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Massimo C.
Rating: 5 out of 5
following a purchase from 13/03/2026
Excellent service and fast shipping as indicated
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Brock G.
Rating: 1 out of 5
following a purchase from 14/03/2026
“Guaranteed fast shipping to the us” my ass, it took over a whole month to deliver a few cans
Response from 1001hobbies
Hello Brock,
Thank you for taking the time to share your feedback. We apologize for the delay you experienced with your order. We understand how important timely shipping is and are continually working to improve our services. Your input is invaluable to us, and we appreciate your understanding.
Best regards,
The 1001hobbies Team
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Andrea B.
Rating: 5 out of 5
following a purchase from 26/03/2026
Everything went perfectly, the shipping was fast and the order was complete. I'm doing well, I hope to buy other models.
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Alexandra P.
Rating: 5 out of 5
following a purchase from 21/03/2026
Nice and easy-to-use site. Good selection of products. I recommend.
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Stéphane M.
Rating: 5 out of 5
following a purchase from 20/03/2026
Product sent on time, very good follow-up.
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Alexis O.
Rating: 5 out of 5
following a purchase from 10/03/2026
Hello, I give a very favorable review to the sending and receiving of the package, and of course to the quality of the product, very explicit and very beautiful. I will not hesitate to place another order. Thank you, Best regards, A.OULIKHANOW
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Rodolphe W.
Rating: 5 out of 5
following a purchase from 09/03/2026
yes impeccable it was the right model within the respective deadlines in pickup relay at another address..ro
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Oleksii P.
Rating: 5 out of 5
following a purchase from 26/03/2026
Great service, fast delivery. I recommend it to everyone.
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Vincent G.
Rating: 5 out of 5
following a purchase from 26/03/2026
Very good and too fast for the delivery :)
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Denis B.
Rating: 1 out of 5
following a purchase from 13/03/2026
Lack of seriousness, charged my card while the order is not available, poor management of the catalog marked in stock during the order, 15 days of waiting for nothing because the parts are not to scale, frankly avoid this company.
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Response from 1001hobbies
Hello Denis,
Thank you for your feedback and we are sorry to hear about your disappointment. We take the management of our catalog very seriously and will examine this situation to improve our services. Please feel free to contact us directly so that we can assist you as best as possible.
Best regards,
The 1001hobbies team
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Wladimir S.
Rating: 1 out of 5
following a purchase from 13/03/2026
Waiting time for order was 4 months...
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Response from 1001hobbies
Hello Vladimir,
thank you for your feedback. We understand your disappointment regarding the delivery time. At 1001hobbies, we are doing everything we can to improve our service and reduce waiting times. Your satisfaction is our top priority, and we hope to prove our commitment to you in the future.
Best regards,
the team at 1001hobbies
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Tazio T.
Rating: 5 out of 5
following a purchase from 14/03/2026
fast and meets expectations grace
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