Customer reviews of 1001hobbies

Everything is correct, thank you

Good

Speed and good packaging. Thank you.

I have never received the package nor a response; I feel scammed. The purchase was made before Christmas. I have sent numerous emails and have not received a reply. I am considering taking legal action for fraud. It is outrageous; I paid for the product and shipping.

damaged order received (paint pots that spilled in the package damaging a royal model detailing kit) I communicated this to customer service several days ago (15) and I have had no response from them.....

I am very happy with your service and communication

Great prices and fast shipping, well done packaging, great shopping experience

Hello Very happy as always. I recommend this store. Excellent service.

Good product, good service

Hello. I am very satisfied with your services

As I already wrote, there is an error in the order I received a box of US Seminole war volunteers instead of the 7th PRUSSIAN Uhlan.

Quick response, delivery on time and place. Clear explanations in case of delivery delay

Everything was fine, except for the confusing delivery date display.

Top delivery, product as described

In accordance with my order, thank you very much

Very satisfied. I purchased a product on order with full knowledge. The website tracking indicated the different stages (order with the supplier, estimated arrival at the seller, shipping, etc.)

Fast order and receipt

The package never arrived, it was shipped to Paris, when I was expecting it in Rome, Italy, and despite my reports, I received no assistance from anyone, losing the package forever and without a refund. TERRIBLE!

Fast shipping, competitive prices, perfect

Glue doesn't always stick and doesn't fit as it should

After waiting more than a month and a ton of emails, the order arrived. The page did not specify that it was unavailable. I'm sorry, I do not recommend it.

very good

Good.

You guys take to long to ship regular mail. Not happy about it.

Never been disappointed.

very good.

Figurine ordered on 18/12, displayed in stock and also shown as "delivered in 7 days" (also mentioned in the invoice), that is, on 25/12. Perfect for the holidays. On 25/12, no news of my order, I receive an email on 29/12 informing me that the figurine was specially ordered for me and that there is a delay with the supplier. I am promised in the same email a shipment for 09/01. On 13/01, still no news of my order, I send an email to customer service to find out where it stands and to request a refund for my order if it was not shipped by 19/01. Response by automatic message informing me that customer service is reorganizing and that the response time is a bit longer. Well, we are not at a week more, right? The person I wanted to give the figurine to will wait a bit longer! Finally, I receive the automatic email stating that the order was shipped on 15/01 and I received a response from customer service on 20/01, that is, after the delivery of the package... Although the prices are attractive, the seller does not keep the commitments he promises on his site: the stock is not accurate or up to date, the delivery times have not been respected, and the lack of information on the status of the order did not help at all. Unique and last time I order.

On the other hand, order placed on December 16 received on January 16 was a bit long but the order was compliant

5 stars

I do not recommend. Order placed on December 15 with estimated delivery on December 23. Package arrived on January 24, JANUARY !!

The package was delivered in no time.

OK. Nothing to complain about.

I still have not received the right product that I ordered

Fast shipping and perfectly compliant.

Perfect. The gift was very appreciated!

I haven't received my order and on top of that, a catastrophic customer service. I made a request on 15/01/2026 and today is 23/01/2026, still no response.

Respect for the order and respect for deadlines, well done

They have taken much longer than expected for the delivery.

Very professional

An order has not arrived but I was very satisfied with the way the staff handled my case and the orders usually come quickly and on time. The prices are also very fair, so thumbs up :)