English 
A
Rating: 5 out of 5
Perfect
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 328 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
PERFECT but I would have liked a French manual
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V
Rating: 5 out of 5
Kept well informed of delivery process. Quality products delivered in a timely manor at a fair price.
V
Rating: 5 out of 5
GOOD SERVICE
V
Rating: 5 out of 5
If you are not in a big hurry to get your items 1001 hobbies is a place you should know about! Good prices and selection.
A
Rating: 5 out of 5
Super, fast delivery, everything well packaged, and products as described in the site I will place an order in a short time.
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A
Rating: 1 out of 5
More expensive and slower than any other online store. Plus customer service ignored my cancellation. Please avoid.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
Very well packed.
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A
Rating: 5 out of 5
Fast delivery and always conforms to the order. Very good parcel tracking.
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A
Rating: 1 out of 5
Delivery time not respected and no compensation for the wait Do not order
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
All good
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A
Rating: 5 out of 5
100% satisfied.
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A
Rating: 5 out of 5
Package received on time, perfect.
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V
Rating: 5 out of 5
Very good as always
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V
Rating: 5 out of 5
First time ordering and I'll definitely will be ordering again in the future!!
V
Rating: 3 out of 5
Very mixed in this review. Ordered 4 items:
Positive: Eduard prices great others fair
Negative: part number error/description for ICM 72072. It’s I-16 type 18 and not 28 which is ICM 72073. Sorry didn’t receive described item. All 4 packages damaged with Italeri models box actually torn. Open and models themselves are okay. Received message after complaint and basically can return at shipping rate greater than cost of model.
Positive: Eduard prices great others fair
Negative: part number error/description for ICM 72072. It’s I-16 type 18 and not 28 which is ICM 72073. Sorry didn’t receive described item. All 4 packages damaged with Italeri models box actually torn. Open and models themselves are okay. Received message after complaint and basically can return at shipping rate greater than cost of model.
A
Rating: 5 out of 5
I recommend really serious and fast
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A
Rating: 3 out of 5
I was a little disappointed with the quality of the models. The parts are smaller than I expected and some don't fit together well. 2 out of 3 paints were dry. I had to add a little water to try and make them usable, but it wasn't very good. I think it's expensive for what it is.
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C
Rating: 5 out of 5
Everything perfect
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V
Rating: 5 out of 5
Although I did not realize that 1001 Hobbies was located out of the United States, the service I received was equal to or superior to other hobby companies I have dealt with in the past. Keep up the good work.
A
Rating: 5 out of 5
Excellent transaction with a clear attention to detail of the follow-up of transport speed of dispatch perfect communication
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G
Rating: 5 out of 5
Promised waiting time good product
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A
Rating: 3 out of 5
The site is very comprehensive, with lots of references.
Easy navigation.
Only drawback: delivery times are a little long.
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Easy navigation.
Only drawback: delivery times are a little long.
A
Rating: 5 out of 5
Molto valido
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A
Rating: 5 out of 5
good performance
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A
Rating: 5 out of 5
very good quality
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A
Rating: 1 out of 5
Delivery time not respected payment without delay on the other hand and no compensation Site to banish not to order
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the delay and inform you that customer service will get back to you as soon as possible.
Sincerely, 1001 hobbies customer service.
Sincerely, 1001 hobbies customer service.
A
Rating: 1 out of 5
I haven't received anything despite them saying delivered
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that SDA has returned your package to us. We would like to apologize for this incident, which is beyond our control. Customer service sent you an email on 9/27/21 , asking if you would like free reshipment or just a refund We are still waiting for your order.
We look forward to receiving your order, Laure
We look forward to receiving your order, Laure
A
Rating: 2 out of 5
Terrible delivery times
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Response from 1001hobbies
Hello, Thank you for your feedback. We regret the delay and apologize for this incident. Customer service will get back to you as soon as possible.
Have a nice day 1001hobbies customer service.
Have a nice day 1001hobbies customer service.
A
Rating: 5 out of 5
Quality website
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A
Rating: 5 out of 5
fast delivery and carefully protected parcel! very good
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A
Rating: 5 out of 5
excellent, fast service very good quality models
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A
Rating: 5 out of 5
Clear and well detailed site, fast and accurate shipping
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A
Rating: 5 out of 5
Received earlier than expected. Great!
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A
Rating: 5 out of 5
Very good order tracking
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A
Rating: 5 out of 5
ORDER WENT VERY WELL. I'M WAITING FOR THE NEW CHINTOYS. SO SOON
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A
Rating: 3 out of 5
no worries about the product but the delay was too long for a product in stock having paid more for the fastest transport. ( tnt ) the gift arrived after the birthday ...
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A
Rating: 1 out of 5
The delivery time is far too long. I was told that my order would be delivered on September 11th and I only received it on September 21st, knowing that I have to pay for postage, I find this unacceptable.
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Response from 1001hobbies
Hello, We would like to apologize for the delay in processing your order. We would like to point out that the mention "shipping within X to X days". These products are not currently in stock at our Saint-Quentin-Fallavier site and are generally dispatched within X to X days of the user's order, depending on the lead times of the various suppliers. We would therefore like to thank you for your patience.
Sincerely, 1001hobbies Customer Service.
Sincerely, 1001hobbies Customer Service.
A
Rating: 5 out of 5
As expected, reliable and fast. Thank you very much!
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A
Rating: 3 out of 5
I've had no news for two weeks and I've had a piece that isn't from !!!!
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