English 
M
Rating: 5 out of 5
Everything was great and I will definitely order again.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 679 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 5 stars
Reset filtersW
Rating: 5 out of 5
Quick service with a quality product which is reasonably priced.
P
Rating: 5 out of 5
Very happy with the fast delivery
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R
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Fast service and fairly priced rarities.
S
Rating: 5 out of 5
I think the Transformers are really great, nothing is broken and they look really realistic, I can only recommend them further
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J
Rating: 1 out of 5
Months of delay compared to the estimated shipping date of an item included in my order and, when they finally receive it, they cancel two other items that were supposed to be in stock and were only waiting for the other. Of course, zero explanations. First purchase and last.
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Response from 1001hobbies
Hello, José Manuel:
We sincerely regret that your experience with this order has been unsatisfactory and that the package arrived damaged. We appreciate your feedback and invite you to contact us by email at [email protected] so that we can find a solution to your problem.
Sincerely,
The 1001hobbies team
We sincerely regret that your experience with this order has been unsatisfactory and that the package arrived damaged. We appreciate your feedback and invite you to contact us by email at [email protected] so that we can find a solution to your problem.
Sincerely,
The 1001hobbies team
D
Rating: 3 out of 5
Package and packaging of the contents were damaged upon arrival.
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M
Rating: 5 out of 5
Effectiveness speed compliance friendliness of the welcome
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J
Rating: 2 out of 5
I have not received my order
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Response from 1001hobbies
Dear José:
We regret to know that you have not received your order and understand how frustrating it can be. We invite you to contact us directly by email at [email protected] so that we can assist you as best as possible.
Sincerely,
The 1001hobbies team
We regret to know that you have not received your order and understand how frustrating it can be. We invite you to contact us directly by email at [email protected] so that we can assist you as best as possible.
Sincerely,
The 1001hobbies team
J
Rating: 5 out of 5
Great service as always!
R
Rating: 5 out of 5
Very good service
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L
Rating: 1 out of 5
I am still waiting for the return of my money. Incorrect order and you offer me a partial refund in store. I want my money and you can pick up your incorrect order.
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Response from 1001hobbies
Dear Luis Miguel:
We sincerely regret the experience you have had with your order and understand your disappointment. We want to help you resolve this situation as soon as possible; therefore, we invite you to contact us by email at [email protected] to find the best solution.
Sincerely,
The 1001hobbies team
We sincerely regret the experience you have had with your order and understand your disappointment. We want to help you resolve this situation as soon as possible; therefore, we invite you to contact us by email at [email protected] to find the best solution.
Sincerely,
The 1001hobbies team
M
Rating: 5 out of 5
Great experience
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J
Rating: 3 out of 5
I think a collection like this should go in an album that complements the first one, not just sell the cards
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J
Rating: 1 out of 5
I still have not received anything from my order. Jean Claude Prévost.
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Response from 1001hobbies
Hello Jean Claude,
We are sincerely sorry to hear that you have not yet received your order. We invite you to contact us directly by email at [email protected] so that we can review your situation and find a solution together.
Best regards,
The 1001hobbies team
We are sincerely sorry to hear that you have not yet received your order. We invite you to contact us directly by email at [email protected] so that we can review your situation and find a solution together.
Best regards,
The 1001hobbies team
G
Rating: 5 out of 5
all good, fast delivery!
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T
Rating: 5 out of 5
very good !
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S
Rating: 5 out of 5
Great experience! Will be shopping here again!
D
Rating: 5 out of 5
Fast and serious. Highly recommended
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G
Rating: 5 out of 5
Fast delivery and very interesting prices... I recommend
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H
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
very good
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P
Rating: 5 out of 5
All good, perfect, thanks.
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P
Rating: 5 out of 5
first!!
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M
Rating: 5 out of 5
The model came fast and well packaged. I will shop there again. Thanks
C
Rating: 1 out of 5
My order has not arrived and I have been waiting for a response for 5 days.
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Response from 1001hobbies
Dear Christian,
We regret that your order has not arrived and that you are also waiting for a response from our customer service. We apologize for the inconvenience caused.
Please contact us at [email protected] and provide your order number so we can review the process and assist you further.
Best regards,
The 1001hobbies team
We regret that your order has not arrived and that you are also waiting for a response from our customer service. We apologize for the inconvenience caused.
Please contact us at [email protected] and provide your order number so we can review the process and assist you further.
Best regards,
The 1001hobbies team
A
Rating: 3 out of 5
Disappointed the glue does not stick and the explanations are not great
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Response from 1001hobbies
Hello Arlette,
We thank you for taking the time to share your feedback. We are sorry to hear that the glue does not meet your expectations and that the explanations did not seem clear to you. To find the appropriate solution to your issue, we invite you to contact us by email at [email protected]
Best regards,
The 1001hobbies team
We thank you for taking the time to share your feedback. We are sorry to hear that the glue does not meet your expectations and that the explanations did not seem clear to you. To find the appropriate solution to your issue, we invite you to contact us by email at [email protected]
Best regards,
The 1001hobbies team
P
Rating: 2 out of 5
Deformed and unsealed box; bags and small boxes inside visibly opened and transparent pieces detached from the supports.
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Response from 1001hobbies
Dear Ferdinando,
We are sorry to learn that your order did not meet your expectations and we apologize for the inconvenience caused by the package and its contents. To find an adequate solution, we invite you to contact us via email at [email protected].
Best regards,
The 1001hobbies team
We are sorry to learn that your order did not meet your expectations and we apologize for the inconvenience caused by the package and its contents. To find an adequate solution, we invite you to contact us via email at [email protected].
Best regards,
The 1001hobbies team
B
Rating: 5 out of 5
Great seller. Fast shipping and good communication. Recommended.
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K
Rating: 1 out of 5
I still have not received my order! When I try and contact the help desk they give no sensible reply. I strongly recommend you look elsewhere before dealing with this company!
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Response from 1001hobbies
Dear Kevin,
We are sorry to hear that you have not yet received your order and that you have not received a satisfactory response from our customer service team. To assist you as best we can, please contact us by email at [email protected].
Kind regards,
The 1001hobbies team
We are sorry to hear that you have not yet received your order and that you have not received a satisfactory response from our customer service team. To assist you as best we can, please contact us by email at [email protected].
Kind regards,
The 1001hobbies team
P
Rating: 5 out of 5
Very well shipped quickly
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W
Rating: 5 out of 5
Very good purchase. Served very quickly at the nearby pickup point.
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M
Rating: 5 out of 5
Thank you satisfied
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J
Rating: 5 out of 5
My order of the P51B Eduard in 1/32 was delivered very quickly, reasonable price and careful packaging: I will order again
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J
Rating: 2 out of 5
I paid for my order. Then I received a message that the amount had not been received. Only after I transferred the amount again was the ordered goods sent to me.
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Response from 1001hobbies
Hello Johannes,
We regret that there were difficulties in matching your payment to your order and that you had to transfer the amount again before your order was shipped.
Please contact us at [email protected] and provide your order number so we can review the process.
Best regards,
Your 1001hobbies team
We regret that there were difficulties in matching your payment to your order and that you had to transfer the amount again before your order was shipped.
Please contact us at [email protected] and provide your order number so we can review the process.
Best regards,
Your 1001hobbies team
F
Rating: 5 out of 5
no problem. fast shipping and reception I recommend
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A
Rating: 1 out of 5
THE DELIVERY ARRIVED VERY LATE and it was for my nephew's birthday. 0 tracking and on top of that they say they tried to deliver it one day and that's a lie.
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Response from 1001hobbies
Dear Antonio,
We sincerely regret that your order did not arrive on time for your nephew's birthday and we understand your frustration. We appreciate your feedback and invite you to contact us directly so we can help you resolve this situation in the best possible way.
Sincerely,
The 1001hobbies team
We sincerely regret that your order did not arrive on time for your nephew's birthday and we understand your frustration. We appreciate your feedback and invite you to contact us directly so we can help you resolve this situation in the best possible way.
Sincerely,
The 1001hobbies team
M
Rating: 5 out of 5
They took longer than expected to have the product in stock but I was already warned that it could happen. The communication with them has been very good and overall everything excellent.
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M
Rating: 5 out of 5
Very good
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