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C
Rating: 5 out of 5
Everything went perfectly. Easy ordering process and reasonable shipping time. Very satisfied with the purchase
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
2 to 4 weeks too long to ship (4 weeks for me) meaning not in stock. it's average, no other comments Slts
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that this product is out of stock with our supplier. This supplier is very long due to shipping with the Brexit and Covid-19, delays are very long. We thank you for your understanding and apologize for this incident.
We wish you a very nice day; Laure
We wish you a very nice day; Laure
G
Rating: 5 out of 5
Fine.
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A
Rating: 5 out of 5
very con
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A
Rating: 5 out of 5
Fast delivery. RAS
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A
Rating: 5 out of 5
very good choice quality price very fast delivery
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C
Rating: 5 out of 5
arrived at the indicated time without incident
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A
Rating: 5 out of 5
Everything was in accordance with my wishes
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A
Rating: 5 out of 5
very fast delivery 2 days ahead of schedule
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A
Rating: 5 out of 5
Well-packaged parcel and prompt dispatch.
The paints are fine (except for one pot which is almost dry, but that can happen. Impossible to check before sending. Nothing dramatic). I already have other model projects in mind and will order from you. See you soon.
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The paints are fine (except for one pot which is almost dry, but that can happen. Impossible to check before sending. Nothing dramatic). I already have other model projects in mind and will order from you. See you soon.
G
Rating: 5 out of 5
Great communication and fast delivery
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A
Rating: 1 out of 5
One star, unfortunately less is not there. Eternal delivery time (more than two months), not all the merchandise arrived as it was out of stock (even though it was available in the shop), you cannot get a refund for missing items but only a voucher of equal value that I will never use given the very high shipping costs (not covered by the voucher).
So basically I waited two months, didn't receive all the items I ordered and lost money on them as well. Non-existent customer service. lousy! Avoid if possible.
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So basically I waited two months, didn't receive all the items I ordered and lost money on them as well. Non-existent customer service. lousy! Avoid if possible.
V
Rating: 5 out of 5
Tres bien service aux Etats Unis!
A
Rating: 5 out of 5
Compliant
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C
Rating: 5 out of 5
Very good experience, good products, impeccable service, I recommend them.
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C
Rating: 3 out of 5
The package came in a box 3 times the size of the package to be received, and, even so, it arrived dented. I understand that with all the packaging it had, it had not been in transit, but was already packed with the blow. The order has to be placed without premium, approx. 10 days to arrive.
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A
Rating: 5 out of 5
Huge selection, super fast shipping. The only small hitch is the price, a little more expensive than the competition, but when you're looking for a model that's hard to find, you're willing to pay a few extra euros!
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V
Rating: 1 out of 5
This was a complete rip-off for the price. A very very sub standard model kit from Heller that 1001 hobbies should not be selling. Missing parts, inaccurate instructions and impossible to finish satisfactorily. I am a level 5 model maker so no fool. Very very disappointed with 1001. Of
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
A
Rating: 5 out of 5
very good service
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A
Rating: 5 out of 5
Very good site with lots of choice. Fast delivery and careful packaging.
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C
Rating: 5 out of 5
All correct shipping very fast great I recommend it 100X1000.
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A
Rating: 2 out of 5
processing took too long, I placed an order on the site for items declared to be in stock, and in the end half my order was out of stock. 3 months later they warned me that one of the items was unavailable for an indefinite period and issued me a credit note. when I received the parcel, two items were missing and there was no order summary sheet inside. It was only later that I realized they were missing, and with the waiting time I thought I'd ordered the 2 missing items elsewhere.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
Package received on time, the site is pleasant, perfect
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A
Rating: 5 out of 5
serious and fast
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A
Rating: 5 out of 5
A rich offer and fast delivery. I recommend it!
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A
Rating: 5 out of 5
Perfect! Received a little late but excellent products!
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A
Rating: 5 out of 5
very good service very good R.A.S.
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V
Rating: 3 out of 5
40 days delivery time is a bit too long.
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A
Rating: 5 out of 5
Great plane, gift for my little brother
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Diligence is a gift to my friend, and he received it with great joy.
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A
Rating: 5 out of 5
GOOD SITE CORRECT DELIVERY TIMES
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A
Rating: 5 out of 5
Satisfaction
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V
Rating: 5 out of 5
Outstanding products arrived quickly than I expected. Outstanding service recommend using these folks thank you.
A
Rating: 5 out of 5
As efficient and fast as ever
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A
Rating: 5 out of 5
Perfect. Order received in 72 hours, very well packaged.
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A
Rating: 5 out of 5
For a first contact, with your site, which by the way is well supplied, and clear, my order was carried out, without worries, fast, conform, I will remember you for a next order, cordially.
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V
Rating: 1 out of 5
no instruction
A
Rating: 5 out of 5
on-time delivery, well-packaged items, parcel tracking. Perfect
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A
Rating: 2 out of 5
I ordered decals, several orders: very poor quality for a delay of 2 months for one of the orders. I threw money out the window and illusions.
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Response from 1001hobbies
Mr LAcueva We regret this opinion. We have passed on this information to RODEN so that they may be aware of the quality of the products they offer. Thank you for taking the time to point out this incident. Please accept our sincere apologies.
Sincerely, 1001hobbies customer service.
Sincerely, 1001hobbies customer service.