Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Game received in very good condition, on time and perfectly packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
Very good service thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
top!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/02/2021
.....
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/02/2021
Order received correctly. The website could be a little more intuitive.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/02/2021
item in perfect conditions and quick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Satisfied with delivery progress messages. Package arrived on time and in good condition.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/03/2021
excellent service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2021
not too bad on the whole but for the delivery time it's not great moreover the prices are not the best nothing to say for the choice and for the packaging delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2021
The downside is the Mondial Relais carrier. On the website, the delivery time is announced as 4 to 6 days. I was delivered in 25 days after no less than 3 telephone reminders. It's 1001Hobbies that's responsible for choosing a ... To be improved
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/03/2021
Everything perfect
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2021
not satisfied because the decal board is missing.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
Very detailed site, fast and impeccable delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/03/2021
All good,package ordered and arrived with communication before arrival,great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
Very satisfied with my orders
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 13/03/2021
made of hard plastic, must have extra adhesive.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/03/2021
Goods as described, fast delivery, everything perfect. I will order here again!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 24/02/2021
Product received perfect but I had problems. Purchase made on Feb. 24. March 1 I ask with an email when the package would leave response 3/5 working days. The 4 phone for info.they explain to me that they had to rewrap my product. 9marzo the package starts tracking estimated arrival on 13marzo. 17 the package arrives. 21gg. to receive my purchase. Communication seller poor. Communication carrier bad even after gg.13 March continued to estimate the 'arrival of the package on 13marzo
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/03/2021
Window display arrived broken, and no response to my complaint
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Fast shipping. Neat parcel.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2021
the delay was very long and the information was parsimonious...
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/03/2021
Very grateful, a product that I wanted for a long time and I found it with 1001Hobbyes.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/02/2021
Motor out of order after 10 uses...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/02/2021
Since you ask so insistently, I'll give my opinion.... Good order. But when I unpacked it, the tires of a vehicle were missing. I sent 3 emails to ask how this could be fixed. No, absolutely no reply! Since then, I've found the parts in the packaging, but I still have a bad impression. Another site selling models is much closer to its customers...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Very serious store, good communication, stock visibility, nothing to complain about.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/03/2021
great site and great products always ready
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2021
Shipping time not respected at all. (And therefore parcel delivered late) No return from customer service for the tracking of my parcel. Products ordered faithful to those in the shops.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
a few problems with the site but they are being solved in response to my question by a member of your team, which proves the level of service of this wonderful team - nothing to change - 1001 hobbies is wonderful.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 14/03/2021
Nothing to say about the shipping, but the box arrived completely ruined, packaging too shallow
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Very good in relay delivery.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/03/2021
Fast delivery and it is delivered haha 10/10
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2021
The availability of products within the announced timeframe is not respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Very good service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/02/2021
Good information about status on the website, smooth processing, fast delivery. 1a*****
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Product complies with my request super ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
product conformity and delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
ease of movement around the site, product conformity and delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Nothing to add... Excellent product, fast delivery and on time! Thanks to the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Good customer service
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