Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/02/2021
found and got what I wanted within an acceptable time frame
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/02/2021
Great service despite winter weather
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/02/2021
Everything was great, fast delivery... everything uncomplicated
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 09/03/2021
Everything super material top gladly again, deliveries fast and material as written
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2021
I haven't used the product yet, but it was delivered in a timely fashion,when opening it has been well protected and I think it will be a real good addition to the model I'm making.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/03/2021
Everything went as it was supposed to.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2021
Good communications, quick delivery. Recommended
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
Great online hobbies provider. No issues at all.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/01/2021
Super
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/03/2021
VERY GOOD
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/02/2021
Great
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 05/02/2021
bought beautiful wool and knitting pins and they like it.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 01/02/2021
Good navigation. But little product information. Arrived a 1/72 scale plane in vacuform, very low quality; if there were any other indication I certainly wouldn't take it. . Very slow delivery--too much waiting time.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/02/2021
I was very happy to receive all the items from one supplier. They were also delivered quickly.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/02/2021
Hello, I am still waiting for a call back, this is not serious.
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Response from 1001hobbies
Hello, Thank you for your comment. Please be informed that our customer service will contact you as soon as possible.
We understand your dissatisfaction and apologize for this incident.
Have a nice day. Thank you for your email, Laure.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/03/2021
A very good service, one hundred percent recommendable
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/03/2021
Perfect everything, fast delivery, I will be back.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/02/2021
Everything top and many thanks
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/02/2021
Everything worked out great...
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/03/2021
The site is easy to use. The order arrived when they said it would and in perfect condition.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/01/2021
Unfortunately, not all items were delivered. At first I had to wait longer for the order, which was OK, because the items said "delivery time 3-4 weeks". But then the parcel arrived and 2 items with a longer delivery time were not included. On the same day, however, the status message "IN STOCK" appeared on the homepage for the items. ??? I received an AUTOMATIC voucher for the amount of the undelivered products, but I would have preferred to wait two days longer and receive a complete delivery.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/03/2021
Everything perfect and on time. Very satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/02/2021
all good as far as I'm concerned
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 07/02/2021
Fast delivery and first class quality. Very good
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A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 02/01/2021
Very slow delivery made several requests for information order fulfillment without getting response.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/02/2021
ORDERED AND DELIVERED WITHOUT ANY PROBLEMS
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/02/2021
Fast delivery, article TOP, price/performance ok for me, many thanks
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 10/02/2021
Kindly the kit was sent to me as a replacement for another no longer available. The kit box was damaged but, fortunately, no parts were missing.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 20/01/2021
For certain products, the time to ship was longer than indicated resulting in a long time to ship.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 07/02/2021
Unfortunately the delivery was incomplete. Only two of the 3 items ordered were delivered. There was neither an explanation nor any contact.
Sad!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 01/03/2021
Unacceptable delivery delays! First order never received.... second shipment received after long wait (almost two months).
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/03/2021
I inform you that yesterday I sent an email to the address: [email protected] indicating that when I opened the box of my order was incomplete it was missing the decals and photoetched parts I hope that this unpleasant incident is resolved as soon as possible Greetings and I look forward to a reply
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/02/2021
Truly awful company. Ordered some scale figures, then realised they were the wrong scale. Emailed to cancel. Even though they admitted that they hadn't yet sent them, they refused to cancel the order and went ahead and sent them! Will never use again, and advise everyone to avoid.
Response from 1001hobbies
%Sir,
We regret this comment. But you sent us your cancellation email too late and we could not cancel your order. We really regret this incident, you can if you wish send it back to us in an envelope. We have confirmed the address by email.
We thank you for your understanding,
Sincerely,
1001hobbies customer service.
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 22/01/2021
Much too long waiting times for the order have been waiting for the 2nd order since December
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/02/2021
Wide range of references and good service, as well as excellent product availability.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/02/2021
Some poor assholes
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/02/2021
Everything perfect in just 4 days I had the order, very well packaged and with what I asked for.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/02/2021
Despite the pandemic this purchase went great, by the way they emailed me every day to see where my order was. Tracking it is super easy, great service (aside from the negative reviews about it in my opinion unfounded) so I definitely still buy what I'm interested in for my hobby. Congratulations
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/02/2021
everything packed very nicely
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2021
Was actually very impressed. Such a ridiculously low price that I thought it was a scam, but it wasnt and it was delivered quickly. Can't argue.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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