1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 27/02/2021
First delivery 3 glass containers in a bubble envelope...one broken and leaking. Purchase price refunded plus 5€. Second order one item not delivered but wrong product. German language site suggests that delivery comes from Germany (my personal perception) but comes from France and takes too long in my opinion. You are asked if you want to be contacted about the complaint, you say NO and are contacted anyway. One star is far too much in my opinion. Not recommended!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/02/2021
The airbrush cleaner fantastic very could service and information on delivery pleased with 1001 modelkits .
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/02/2021
Great webshop with large assortment
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/02/2021
Wanted plastic model aircraft KLU the F 86k cheese fighter in 148 Hard to find on the internet until I came across 1001 model kits Very extensive range they have really everything Within 5 days in house even though the package came from Paris and the track and trace also came along in French Everything neat and everything very Jan in Nieuwegein
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/02/2021
Great service Correct information and delivery I will go back there
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/02/2021
Extremely disappointed! I do not recommend this seller. The mock-ups were OK, but there was a 20-day delay with no information. I had to call again to finally learn that 1 can of paint was missing at 2 € which stopped an order of more than 250 €. In 3 weeks, no one was able to contact me to find a replacement! The icing on the cake was that some paints dried in their mini bottles. Not much from Pro!!! The good thing is that I looked elsewhere and found the same products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Everything is good: speed, courtesy, understanding. A refaire
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2021
Hello Very disappointed a late shipment order of February 12 received on 25 no exchange to explain this delay to customers. Difficult to reach you after several attempts we were greeted by a very unpleasant person we just ask if our order was going to be sent. Parcel finally arrived the box containing the model + just a turn over bubble wrap without cardboard without protection box fold inside with broken parts. What can I say without being vulgar? You don't give a damn about people's heads. I won't be buying from your site again, and I'll give you a nice ad on the
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2021
Delivery not in accordance with order. Anomaly reported and no reaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
The 5 stars are for the models - nothing to say. Very nicely done and a nice overview in the end... As for the delivery service with Coli privé, no problem with them. They are very bad. If I have to recommend you, it would be nice to offer another delivery service. I'm not the only one to be unhappy with the service with
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Very reliable. Wide choice of models and materials, and fast, well-packaged shipment. Well done to the whole team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Order well packaged and shipped on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
No complaints. Order complete. Admittedly a little late, but I received an email explaining that my order would be delayed. At least they kept me informed unlike some sites.... Delay of 4 days... It's not a big deal. I recommend this
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2021
Second order and second opinion: Significantly worse An error in the order delivered (not the right product ordered) I reported upon receipt. And....... Nothing! No reaction or comment from you. Surprising and abnormal Patrice
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/02/2021
All correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
We were kept informed order delivered compliant carefully packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
perfect smooth fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Very nice models and above all very good service that knows how to deal with delivery difficulties. Thanks again to the 1001 maquettes service, which was fast and very courteous.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
efficient and professional
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/02/2021
unfortunately i have had two negative experiences with this store. the first with raf field huts, one of which arrived very damaged. the second very recently with a small russian ww2 fighter in the box of which there is no decal board. i am a gold buyer on ebay and therefore not a bad lay but bad luck has struck twice at the same place.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 26/02/2021
I paid right away Now many and many weeks later still nothing inside I did get a message weeks ago that I paid and a moment later a message that it was on its way And that was it Money lost and no product Was a present too for my son
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2021
your devilry time mostly late. and no update
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/02/2021
Fast shipping and perfect product
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/02/2021
A superb service, friendly and agile. The best thing has been the speed of delivery and the correctness of the shipment there have been no errors. Everything was perfect. Thank you very much
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/02/2021
Indicate when ordering if any parts are missing the waiting time
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 25/02/2021
Very professional website, very good and smooth processing. Worth every penny!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Verified Buyer
Rating: 3 out of 5
following a purchase from 25/02/2021
your devilry time mostly late your devilry time mostly late. and no update
Response from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2021
Item received in good time and I was kept informed throughout the process. Thanks
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2021
your devilry time mostly late your devilry time mostly late. and no update
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Response from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
As usual, the products are perfect and delivery is fast and efficient. Thank you to all the team.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2021
No communication. Non-existent sales departmentdoesn't answer the phonedoesn't answer emails.maybe Covid hinders order management but answering emails or the phone doesn't get Covid caught.what do I have to do for you to react I was all happy to have found a nice French site I'm terribly disappointed G
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
1st order perfect. Meets my expectations. Very satisfied. Me
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2021
Good quality material I placed 2 orders that were delivered on time and compliant the 3rd was delivered with 2 weeks of
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 25/02/2021
Package still has not arrived ??
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/02/2021
EXCELLENT ESPECIALLY FAST IN SHIPPING
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 24/02/2021
Everything top and many thanks
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 24/02/2021
Delivery met all my expectations...fast and good????????
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 24/02/2021
No problems. Fast delivery and good information.
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