Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 326 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/02/2021
Package received. Everything is perfect. Thank you very much.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/02/2021
Molto forniti spedizione curata tempi di consegna nella norma per il periodo
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/02/2021
Estimated time of arrival
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Order well received. Well packaged
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Super on time and exactly what I wanted.
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2021
It's a shame that taxes and shipping costs are more important than the items ordered.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2021
Products that are supposed to be in stock are in fact out of stock and deliveries take forever ... on the other hand, you get charged right away, which is great.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2021
Hello I ordered a product from you with the following order number HVEXS17JQ you didn't have it in stock so I cancelled my order but you sent it to me anyway. You offered to reimburse me if I didn't get my parcel back, which I did under your advice. I still haven't been reimbursed. The order was placed on 26112020 and you told me to contact the accounting department again. That's at least three times, but I get the impression that no effort is being made on your part.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
A little long to arrive...I put that down to that damnCovid .but the result is quality and well packaged. Thanks be
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Alles einwandfrei danke
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2021
I ordered 4 models, no packaging except bubble wrap (you could see what I ordered through it) 2 boxes of models were crushed. Very disappointed ! You can mie
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2021
Delivery times not respected too much attention
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2021
Dissatisfied with the shipping time. I chose this site because it was specified that I could receive my order on Thursday. The order was dispatched on Friday (despite my Tuesday e-mail) and I was only able to pick it up on Monday. As a result, my nephew got a voucher for a home-made model for his birthday.
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V
Verified Buyer
Rating: 1 out of 5
following a purchase from 23/02/2021
I give the kit itself high marks. Very accurate representation of the Fw-19 A5. Also in my favorite scale.1/18th. The only complaints I have about my experience is that the model came wrapped in a single layer of thin bubble wrap. Fortunately no damage but an external protective box would have been safer. Also as regards the kit no swastika decals were provided. I understand international laws regarding the swastika but not even supplying decals for a display model is in my opinion somewhat extreme. Overall happy with 1001 Hobbies and Hobby Bosss kit.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 23/02/2021
Great items exactly what I was looking for. Prompt shipping.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Great items Great items, exactly what I was looking for. Prompt shipping.
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Response from 1001hobbies
Dear Gary, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/02/2021
In my case I bought a birthday gift more than a week in advance and with the express shipping option which of course has a significant increase in cost. I was told that the product would arrive in 3-4 working days and today (one month later) I have neither the product I bought nor the money I paid. Very disappointed with 1
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/02/2021
Excellent service.
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/02/2021
Quick and accurate. Excellent purchase
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A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/02/2021
Accurate description and timely shipment.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/02/2021
Great items Great items, exactly what I was looking for. Prompt shipping.
Response from 1001hobbies
Dear Gary, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/02/2021
Smart. Really smart.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/02/2021
Satisfied with My Order I give the kit itself high marks. Very accurate representation of the Fw-19 A5. Also in my favorite scale.1/18th. The only complaints I have about my experience is that the model came wrapped in a single layer of thin bubble wrap. Fortunately, no damage, but an external protective box would have been safer. Also, as regards the kit, no swastika decals were provided. I understand international laws regarding the swastika, but not even supplying decals for a display model is, in my opinion, somewhat extreme,. Overall, happy with 1001 Hobbies and Hobby Bosss kit.
Response from 1001hobbies
Dear Chris, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Satisfied with My Order I give the kit itself high marks. Very accurate representation of the Fw-19 A5. Also in my favorite scale.1/18th. The only complaints I have about my experience is that the model came wrapped in a single layer of thin bubble wrap. Fortunately, no damage, but an external protective box would have been safer. Also, as regards the kit, no swastika decals were provided. I understand international laws regarding the swastika, but not even supplying decals for a display model is, in my opinion, somewhat extreme. Overall, happy with 1001 Hobbies and Hobby Bosss kit.
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Response from 1001hobbies
Dear Chris, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
Hello, I ordered on February 8th and my order is still being "processed". How long will it take for it to be dispatched? Would it be possible to have the address?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
I'm in the same situation as many of these people: I placed an order on 1002 and to date I've received nothing: the items are still being prepared, but they say they'll be delivered within 3-4 days. However, the amount has been debited from my account.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
My IMM3M8W1T order was dispatched on time, but is now stuck at the carrier, who doesn't handle these Relay""" very well! Despite several emails and numerous attempts to contact me by phone (which never work!), no one is taking charge of my problem. Anyone can send boxes to customers, but the difference is made when a problem arises! And for the moment 1001 doesn't know how to manage the c
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Everything was perfect price choice speed of delivery . Sea
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
Order placed on February 13 and since then nothing The switchboard is supposedly saturated Automatic reply by e-mail Service not up to scratch
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G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/02/2021
Timely and complete delivery
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/02/2021
Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I�m still waiting for my order. Shipping costs are too high for this long of a wait.
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 22/02/2021
I expected a much better quality than I received.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/02/2021
Order placed on 502 arrived today 2202. Package full of dents and inside the Mark fit tamiya broken and liquid spilled.The rest of the products ok. Previous order went much betterarrived in perfect condition in 4 days.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/02/2021
Thanks to them, I rediscovered the world of model making and collecting.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 22/02/2021
Received the non-functioning rc modelecharged for assistance without getting an answer.I decided to return the model.Hoping for a refund.
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V
Verified Buyer
Rating: 2 out of 5
following a purchase from 22/02/2021
Great item a very competitive price however there was a delay with the delivery as it came from outside the UK which I wasn���t aware of when I ordered and it was held by the couriers as there was missing paperwork which they had to wait for this was a copy of the invoice which when I received the delivery was in a open clear document pocket taped on the outside of the parcel this had all my personal details and some bank details on the document that could be accessed by anyone that chose to do so I can���t say I am very impressed with this so I will be thinking hard and long before I orde
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/02/2021
Found the acrylic paints for the colours I required on your web site. Ordered and paid for them, my order was delivered correctly within the time stated. Thank you
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/02/2021
As my first time with this company and long in southern Spain I was pleased at the time it took to receive my package and delivery was smooth and trouble free, I received clear and concise messages for retrieval of my package and am now using the contents.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/02/2021
Swift and flawless delivery! Carefully packed!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/02/2021
neat delivery point of criticism when I view models on the pc I don't always know what scale it is but for the up and coming satisfied
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