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Rating: 5 out of 5
Nothing To Report
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 325 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
I look forward to receiving my order including the su100 plus the sherman and half track se si dit thank you for your series.
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A
Rating: 5 out of 5
All went well. I recommend
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A
Rating: 5 out of 5
Items received as per website. Packaged correctly and received promptly.
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V
Rating: 5 out of 5
fast and correct !!!
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V
Rating: 1 out of 5
Thank you for your reply. Does this mean that you will cancel the order and refund my payment? My parcel has been sent to me, but was then returned back to 1001 Modelkits because the paperwork wasn't correct. I have no idea what has happened to it now - I have emailed them twice but have had no reply. This is very poor service and is a big disappointment. It was my first order from them and I doubt if I will order again. The complete lack of communication, apart from automatic messages such as this request to rate them, is the biggest problem. I just want my order to be delivered!
V
Rating: 1 out of 5
I have still to receive my purchases, I was advised delivery would be on 5th February but that did not happen. I was then advised it would very soon but still waiting for delivery to take place. No further correspondence from seller. Still waiting for delivery.
A
Rating: 5 out of 5
Good variety and prices. Quick response and kept me up tk date with the order.
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Rating: 5 out of 5
Perfect.... fast delivery to a relay point
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A
Rating: 5 out of 5
Hello, the articles are perfect.
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A
Rating: 5 out of 5
Efficient, fast and competent.... What more can I say?
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A
Rating: 5 out of 5
Nothing to say genia
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Rating: 5 out of 5
Fast delivery and the model is very well made. It's a serious and complete site. I recommend it to demanding people.
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Rating: 5 out of 5
It was a pleasure to build this high-quality wooden model, with impressive precision in the cut-outs and a highly detailed assembly guide. The harvester's operation makes for a superlative rendering.
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Rating: 2 out of 5
Book ordered (Codex Space Marines) arrived with one corner damaged because it wasn't packed well enough. Only 2 sheets of craft paper in a cardboard box for protection, how could it be so? We need to be more vigilant when it comes to shipping items that are not properly packed.
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Rating: 1 out of 5
I paid 799€ for delivery (using Mondial Relay) for a figurine that looks like a miniature ... All for 25€ ... I wouldn't recommend this
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A
Rating: 5 out of 5
Excellent, fast and efficient service
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A
Rating: 5 out of 5
Perfect, very well packaged and completely compliant. Relatively quick delivery given the current circumstances.
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A
Rating: 5 out of 5
Very good service, very fast, lots of choice and excellent availability. I recommend
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G
Rating: 5 out of 5
Excellent service wide range
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V
Rating: 5 out of 5
Got everything I needed and fast delivery
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V
Rating: 2 out of 5
Delivery and price were very good only the article was busy what I have also confirmed with a photo with you. After a short e-mail traffic but then no further answers from you
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C
Rating: 5 out of 5
Everything perfect great quality of Revell paints. And great service from 1001.
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V
Rating: 5 out of 5
Excellent and timely service Excellent and timely service! Thank you!
Response from 1001hobbies
Dear Mrs Warner, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 5 out of 5
Great service and good prices Great service and good prices
Response from 1001hobbies
Dear Mrs Love, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 1 out of 5
Helaas na ruim 3 weken nog niks ontvangen Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!
Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
A
Rating: 5 out of 5
Excellent and timely service Excellent and timely service! Thank you!
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Response from 1001hobbies
Dear Mrs Warner, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 5 out of 5
Order delivered in record time and complete
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A
Rating: 5 out of 5
very serious a good sui
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A
Rating: 5 out of 5
Order fulfilled and delivered very quickly. What more could I ask for than to do another one for the pleasure! Very satisfied and very impressive choice
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A
Rating: 5 out of 5
Very satisfied received very quickly
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A
Rating: 5 out of 5
always perfect
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Rating: 3 out of 5
I think you should show what the product looks like in the box (figurines) because I'm a bit disappointed by the quality of the molding-I didn't know this brand. It's not your fault. I'll certainly recommend other professionals.
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A
Rating: 5 out of 5
Conforms to my order Good packaging Fast delivery
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Rating: 5 out of 5
Great service and good prices Great service and good prices
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Response from 1001hobbies
Dear Mrs Love, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
G
Rating: 2 out of 5
Neighboring countries and it takes 12 days to ship my order !!! we are in a difficult period (covid) ok but you are the only country that takes a lot of time to ship I have another order in progress how long will it take ???
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G
Rating: 5 out of 5
Fast delivery reasonable price
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Rating: 1 out of 5
Helaas na ruim 3 weken nog niks ontvangen Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!
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Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
V
Rating: 5 out of 5
Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!
V
Rating: 5 out of 5
Great service and good prices