Customer reviews of 1001hobbies

Ordered the Escalation Box Ordered the Escalation Box, Black Fortress. Weeks had passed and I'm still waiting despite it was mention on the web-site there are 4 items in stock. Now, as I see that I've ordered the wrong version of the box I can't find a way to cancel the order and get the refund. Highly dissappointing.

Thank you for your excellent service.

Very disappointed in product Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.

Since you ask for a review: very bad experience! Order placed on December 16 for what was supposed to be a Christmas gift. First of all I was told that an item had to be retrieved from the supplier. The item according to your emails was not shipped until 3112. To date no package received the SDA tracking number appears to be non-existent. I sincerely hope it will arrive but reading the other comments I am very afraid!!! And then they wonder why one buys on Amazon.

The kit arrived safe and intact The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.

good price fast shipping good price fast shipping

Still waiting for a delivery promised 23 Dec Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer, cant get an email to send. Didn't realize that I was dealing with a company in France!

very good online store: adequate prices great variety of products clear and functional site timely and fast shipping.

I am delighted with the good execution of the parcels I thank you

Everything was fine! Perfect

Price a bit high but wide selection

Well-priced TAMIYA acrylic paints. Satisfactory delivery time despite the constraints of the pandemic. Products received in suitable packaging and fully compliant with my order&""" bémo"" : all paint bottles are covered with an adhesive warning against the harmfulness of the adhesive product affixed to the original TAMIYA label ... and masking the reference of the shade ... which can be removed provided you tear it off with the original label! MORE THAN ANNOYING!!! Fortunately, I'd kept my own order list (with reference no. and name).

no problem very bi

Very disappointed in product Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.

The kit arrived safe and intact The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.

good price fast shipping good price fast shipping

Dear Sir or Madam I placed an order with you on 13.12. because the situation was presented in such a way that the desired products were immediately available (= in stock). On 14.12. I received a confirmation of this order. It was not until 23.12. that I was informed that delivery would be delayed because 2 of the 3 products were not in stock and could not be ordered. There is no contact address on the homepage. At the same time, the possibility of telephone advice is advertised. Nobody can be reached via the number, which is also almost impossible to find. I would like to cancel the entire order but I can't reach anyone. I have never experienced so little customer service. As I paid with Paypal, this will be the next step. I will wait another day to see if there is a response this way. A. Büttner It has now been six days and still no money has been refunded!!!

Still waiting for a delivery promised 23 Dec Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer, cant get an email to send. Didn't realise that I was dealing with a company in France!!

Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.

Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer cant get an email to send. Didn't realise that I was dealing with a company in France!!

good price fast shipping

Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.

The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.

I ordered a model on the 21st of December. It still hasn't been delivered. The tracking system says they haven't received yet. Message the company 1001 model kits and they haven't reply either ...

as of today I don't know what happened to my package!sda tracking number is nonexistent

Ammonite backpack simply great for both playing trading card games and carrying PCtablet etc. Shipping on time no hiccups. Recommended.

delivery time far too long

Disastrous experience: no parcel sent after a delay of more than 3 weeks.

I can confirm the long delivery time already described in the other reviews. Unfortunately, the box of the model I ordered was damaged at the corners (torn and dented) although it was properly packed. It must therefore have been sent off with defects. As a gift, this was quite unattractive. Fortunately, the model itself is fine. For the price and a handling fee of almost 10! euros, I expect the goods to be in perfect condition.

Very good service Very good service! Of course shipping to the U.S. is expensive, but they have things I can only find there. I will continue to buy from them.

Not a US company First of all you passed yourselves as a US based company. My items have yet to arrive since it’s actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.

Very good service! Of course shipping to the U.S. is expensive but they have things I can only find there. I will continue to buy from them.

First of all you passed yourselves as a US based company. My items have yet to arrive since it�s actually coming from France. When you first updated the shipping you said it would arrive day after Xmas.

Very satisfied with order completion and delivery

Order placed on 61220 still not arrived on 40121

All very well!

Great Item and arrived in perfect time. Will use again

Great Service, thank you 1001 Modelkits team

I have not received any confirmation of my order and have no contact details to be able to track my order or contact anyone

Very good service. If they don't have something they inform you immediately and also when the order goes out. Very satisfied