Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 5 stars

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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/12/2020
I am aware of the complications of the... I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.
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Response from 1001hobbies
Mister West , We are sorry about this delay, we inform you that we have contacted the carrier, because in order to speed things up. On December 31st, it is validated ""Arrival at the office of exchange of the country of destination (US U.S.A.)"" it will be distributed as soon as possible. With kind regards, Happy new year.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
item in perfect condition and very... item in perfect condition and very quick in the delivery
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Response from 1001hobbies
Dear Mr Avian, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/12/2020
delivery time a little long postage a little expensive but I have no choice you are the only ones on the market to have so many models and decals I am looking for a breguet 14 172 to customize it in LATECOTER AERIAL LINES as soon as you have it available let me know
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
perfect fast despite everything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Order conforms received quickly I am very happy Thank you 1001 maquett
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Fast delivery. Good follow-up. Models as described. Good general quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Excellent purchase of the little metal models, my husband is delighted and is in the process of building one. See you soon for new purchases and happy new year!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Product conforms. Delivery much faster than announced despite the holiday season and the C
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Verified Buyer
Rating: 2 out of 5
following a purchase from 31/12/2020
I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/12/2020
Overall disappointed. The order scheduled for delivery by December 21st finally arrived on December 29th...a shame for a Christmas present! The parcel ready to be dispatched from the logistics platform was blocked for 5 days without any explanation from the company I contacted by phone. What's more, 2 of the items advertised as being in stock on the site were found to be awaiting restocking at the time of confirmation...to encourage the customer to order (?) whereas other sales sites clearly indicated that the products were not available for 46 days. It's clumsy, even misleading. In my opinion, you can only give a bad brand image, and this encourages mistrust... disappointing for a site that claims to be of high quality and, what's more, French.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
The person to whom we gave the models was delighted, and we'll be sure to recommend them to others.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Everything is OK! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Many choices well packaged and received on time anno
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Excellent, everything is there?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
honest but a bit slow
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Very good? Good signage... Variety of products... Etc....T
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Perfect.fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/12/2020
Delivery times not respected and minimalist packaging. Too bad, because the site is supe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
easy order easy payment easy communication great delivery. order on monday delivered on thursday to the maiso
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/12/2020
10 euros for delivery in 72 h... It's been more than 10 days and still nothing. I'm deleting this site from my favorites
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Verified Buyer
Rating: 1 out of 5
following a purchase from 31/12/2020
I am aware of the complications of the… I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.
Response from 1001hobbies
Mister West , We are sorry about this delay, we inform you that we have contacted the carrier, because in order to speed things up. On December 31st, it is validated ""Arrival at the office of exchange of the country of destination (US U.S.A.)"" it will be distributed as soon as possible. With kind regards, Happy new year.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2020
item in perfect condition and very… item in perfect condition and very quick in the delivery
Response from 1001hobbies
Dear Mr Avian, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 31/12/2020
On 3-11-2020 I placed order 061QQVVVGO. On 7-11-2020 I placed the order UXCLSJOPI. These two orders are grouped in another one with number 229785 with date 13112020. Later I place the order GHFSZABMT with date 16112020. After showing my concern for not receiving anything, they send me an email telling me that it seems that 229785 has been lost. I don't know anything about the other one. As of today 31122020 I have not received any of the orders.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/12/2020
Perfect delivery with updated tracking.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2020
Everything excellent! Thank you!
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 30/12/2020
Great customer service helpfulness regarding info on the mishap since Order placed on 2911 and package received on 3012.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 30/12/2020
Paid extra $25 for expedited shipping. Has been two weeks since purchase still no item that was paid and ordered. This company is garbage responds in French and takes way too long to respond on inquires. Don�t waste your time or money they are awful.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2020
I booked a product well before Christmas..7.12.20. It was in stock! I then received an email about to be delivered with tracking not available for 48 hours on 18.12.20which never got beyond expecting..then suddenly after Christmas another email saying was delivered 29th December. Will never use this company again. Very very disappointed. All communications when I could get them in French.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2020
Although the website is not the easiest to navigate 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason I usually check other websites first.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/12/2020
I ordered the detail set for Saab J-35F Draken scale 1:48. The delivery was made to Austria within a week - despite Christmas. I have also been kept informed about the progress of the delivery. Great service. I will order again.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/12/2020
Dear Sirs the goods delivered to me are in excellent condition the information on the delivery process informed me extremely satisfactorily and thank you !!! I look forward to another order and successful cooperation !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Received very quickly, correctly packaged...the model chosen from a very wide range of products is perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2020
Nice item, but the parts are not cut properly, which is a shame. Very difficult to build.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
merci c'est pas parfait
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
meets my expectations product and distribution
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 30/12/2020
neat and well handled of the delay I am also neatly informed I am very satisfied
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/12/2020
Very good service.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/12/2020
Don’t waste your money, chances are you won’t ever receive purchased items Paid extra $25 for expedited shipping. Has been two weeks since purchase, still no item that was paid and ordered. This company is garbage , responds in French , and takes way too long to respond on inquires. Don’t waste your time or money , they are awful.
Response from 1001hobbies
Good morning Mr. Nauert, Thank you for your feedback. We apologize and understand your impatience. Our carrier informs us that he has delivered the package? Did you receive it? We will get back to you as soon as possible. Happy new years
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 30/12/2020
Not happy I booked a product well before Christmas..7.12.20. It was in stock! I then received an email about to be delivered with tracking not available for 48 hours on 18.12.20which never got beyond expecting..then suddenly after Christmas another email saying was delivered 29th December. Will never use this company again. Very very disappointed. All communications, when I could get them in French.