Customer reviews of 1001hobbies

The mock-ups had the desired effect of keeping the recipient busy for a few days.

Everything is perfect

Fast and well packaged

Fast order delivery

Communication is hard no question. But after my first experience, all I can say is that they delivered to the T's and dots. Yes I will use 1001 hobbies again

I particularly liked the intensive support regarding the progress of receipt of payment, dispatch and arrival of the shipment, and the unusual friendliness and courtesy shown. Better than anywhere else! Great praise! God's blessings, good luck, success and keep up the good work, and in Corona times, of course, health above all else. Merry Christmas and a Happy New Year I recommend you to others and will be happy to shop with you again Markus Frieder Wanderer-Pillukat

Great service all arrived on time

Ordered products and didn���t get a confirmation email just an email taking my payment. Researched website and it came up as a scam site, so sent an email cancelling my order and informing them that payment had been stopped. The next day received endless emails telling me couldn���t cancel my order etc etc. I did however receive delivery of the items however the boxes were damaged and looked like they had been opened and indeed sent out and returned before! All of the models had been removed from their spines and were just rolling around in the packaging. Not impressed and would never use these people again and would advise people to stay away from them. Especially as they are not the cheapest peo

Perfect thanks

Perfect on time, packed for Christmas and well protected. T

Very poor after-sales service. I'm still waiting for a reply after 3 e-mails concerning order no. XN.

Thank you for your speed...parcel picked up this evening...for my presents tomorrow evening December 24th! Relieved? many thanks

Delivery didn't take too long even though Christmas was approachinga change of relay point but nothing serious received on December 23 well packaged and everything is there. Nickel

I have no news about my order

My order arrived on time without any problem I am completely satisfied with the work with 1001 maquett

Hello Ordered received after 24 days shame and say buy local packaged in a simple envelope no protection 3 times too large products this ballade at least in Asia packaging adapted and very fast 8 10 days the 24 days Paris Villiers-sur-Marne... And 8 euro Site to avoid Never again... Go to aliexpres more serious. Cheaper and delivered to you.... Bye

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Delivery and box conform to my expectations

The toys I ordered met my expectations. Unfortunately delivery times are long and my parcel arrived in a terrible state, the toy boxes themselves being damaged.

Delivery on time and in accordance with the order site to recommend without reservation

Ordered december 11th and still not received 2 weeks later ta

Difficult to give such an opinion but in the absence of delivery from the S° in charge (BPost) I can not give another opinion. I order and pay for a home delivery and BPost doesn't come to deliver and keeps the parcel in an agency located 1 hour from my home. Sorry for the shipper who made the wrong choice of prestata.

Bad shipping time Bad shipping time , cost of delivery represents specail courier rate , but actual shipping time is longer than air post parcel.

Bad shipping time Bad shipping time , cost of delivery represents specail courier rate , but actual shipping time is longer than air post parcel.

Good Service Good Service! Arrived well packaged and fast! Buyer from the UK

Order not received I ordered a model kit on the 2nd December intended as a Christmas gift. The order arrived but contained a piece of heatproof glass with nothing else, certainly no model kit and not even a delivery note. I contacted customer service and 3 days later I received a response asking for photos of what I had received. I sent photos and another 4 days before I received a response advising the photos can't be opened and wishing me a happy Christmas season. I have resent the photos and received no response. I followed up with another email and almost a week later I have had no response. I paid over £50 for the kit and just want a refund now. I would not order again from this company. Mistakes happen but it's now two weeks ago since I reported the issue and I am not confident my money will be refunded.

Good Service Good Service! Arrived well packaged and fast! Buyer from the UK

I ordered a model kit on the 2nd December intended as a Christmas gift. The order arrived but contained a piece of heatproof glass with nothing else certainly no model kit and not even a delivery note. I contacted customer service and 3 days later I received a response asking for photos of what I had received. I sent photos and another 4 days before I received a response advising the photos can�t be opened and wishing me a happy Christmas season. I have resent the photos and received no response. I followed up with another email and almost a week later I have had no response. I paid over �50 for the kit and just want a refund now. I would not order again from this company. Mistakes happen but it�s now two weeks ago since I reported the issue and I am not confident my money will be refunded.

Good Service! Arrived well packaged and fast! Buyer from the UK

I'm afraid that you choice of couriers has prevented you from getting 5 stars. My experience of them is that they don't communicate very well and fail to deliver on the scheduled date when they do communicate.

Order not received I ordered a model kit on the 2nd December intended as a Christmas gift. The order arrived but contained a piece of heatproof glass with nothing else, certainly no model kit and not even a delivery note. I contacted customer service and 3 days later I received a response asking for photos of what I had received. I sent photos and another 4 days before I received a response advising the photos can’t be opened and wishing me a happy Christmas season. I have resent the photos and received no response. I followed up with another email and almost a week later I have had no response. I paid over £50 for the kit and just want a refund now. I would not order again from this company. Mistakes happen but it’s now two weeks ago since I reported the issue and I am not confident my money will be refunded.

Great service for a huge store with thousands and thousands of references.

Correct handling! Extremely carefully and securely packed so no damage can occur Top!

Very good and assembly compatible with all

Good service and the order was received very fast and ahead of schedule despite the Christmas season. Highly recommended

I placed an order on 31220 On 41220 the money was already withdrawn from my account Today on 231220 I still have not received my order I have already sent about 4 mails and still get the answer that the package is being sent I do not know how long I have to wait for the Christmas present for my grandson! What I do know is that I will never order anything from 1001hobbies again.

Everything was exemplary. Many thanks to the 1001 team - keep up the good work! Merry Christmas from Bernd Rieg

I placed an order on December 7 and the site gave 2-5 days as shipping time. After a week has passed I write to customer service and they tell me that the products had just arrived in their warehouse and they would be shipping shortly. The shipment is not made and after several emails I see that the order status changes from ""in processing"" to ""package in preparation"". It has been in preparation for days now. This was a Christmas present that now can never arrive in time. What a disappointment.

To be honest I have no idea yet if I am satisfied I have not received anything yet

Quickly delivered and well packed