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Rating: 5 out of 5
Very satisfied
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 322 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Customer service is attentive, competent and efficient, both in terms of advice on finding the right product and in terms of follow-up and delivery.
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Rating: 3 out of 5
Very long 20 days after ordering. Let's hope it's because of the co
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Rating: 5 out of 5
delivered on time. well packed
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Rating: 2 out of 5
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
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Rating: 5 out of 5
Very happy with the site. Very fast delivery. Puzzles well protected. I had a problem with the order and thanks to your responsiveness everything turned out fine. I
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Rating: 3 out of 5
I still haven't received my November 25 order and it's now December 8. I hope to receive it before Christmas otherwise my 10 year old son will have nothing under the tree. For a first order I'm
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Rating: 5 out of 5
Order delivered very quickly... Santa will be able to fill his sack... Thank you for your promptness
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Rating: 5 out of 5
Very satisfied with the first rate... Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I'm building. These pieces really enhance the kit building. I'm in the United States so I have to anticipate the shipping times, but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I'm building next.
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Response from 1001hobbies
Dear Mr Chinnis Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Rating: 5 out of 5
I have had several dealings with this company and have always found them to be professional in both service and delivery. They constantly update you with any problems that may arise due to shortage of stock or even delivery delays, especially over the last 7 - 8 months during the coronavirus pandemic. I would recommend anyone to check this site before making a purchase as I found the prices very competitive and in most cases unbeatable.
A
Rating: 5 out of 5
Perfect puzzle and with attached booklet catalog of the various games perfect!
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Rating: 3 out of 5
Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
Response from 1001hobbies
Hello, Thank you for this comment on this product. We thank you for taking the time to give us your opinion and regret that it does not suit you! best regards Les service client
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Rating: 2 out of 5
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
Response from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
V
Rating: 5 out of 5
Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn maar het artikel staat nog wel te koop op de website.
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Rating: 5 out of 5
Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
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Rating: 3 out of 5
You pay for shipping with DPD more than normal and then you get a mail that your package is handled by B-post Everything was on time but too high distribution costs why not directly B-post Also no choice of shipping: why no possibility to have something delivered later with lower shipping costs not everything has to be available tomorrow A review is nonsense if there is no response I'll wait a bit Greetings Werner
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Rating: 5 out of 5
On-time, careful delivery Paint colors matched to the model in the s kit
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Rating: 3 out of 5
The assembly instructions are not in French. Dommage Model being assembled
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Rating: 5 out of 5
Fast shipping!
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Rating: 5 out of 5
Good products .impeccable delivery .packaging OK.
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Rating: 5 out of 5
On-time delivery
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Rating: 5 out of 5
excellent service thank you
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Rating: 1 out of 5
an order shipped 3 weeks after purchase even though the products were not out of stock! The result was a birthday present that arrived after the due date... I called after-sales 3 times, only to be told each time that it would be shipped the next day... the next day from when? next week? What nonsense! No apology or commercial gesture on their part! Their customers mean nothing to them! I would advise anyone not to buy from them!
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Rating: 5 out of 5
perfect as expected
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Rating: 5 out of 5
Good responsiveness order received in advance of the date indicated
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Rating: 5 out of 5
You can find hard-to-find parts to complete tamiya models on this site, which suits me fine.
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Rating: 5 out of 5
Order received promptly in a large box. Merc
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Rating: 5 out of 5
Very good goods - efficient sales processing - delivery status and information always available.
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Rating: 2 out of 5
Unfortunately much too slow and extremely expensive to ship.
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Rating: 3 out of 5
Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
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Response from 1001hobbies
Hello, Thank you for this comment on this product. We thank you for taking the time to give us your opinion and regret that it does not suit you! best regards Les service client
A
Rating: 2 out of 5
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
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Response from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
A
Rating: 5 out of 5
Excellent serviceorder delivered on time and excellent seller especially in communications referring to the delivery.I will definitely buy again from him
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Rating: 5 out of 5
Excellent timing compliant item
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Rating: 5 out of 5
Quick and efficient
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Rating: 5 out of 5
One of the few stores that had the… One of the few stores that had the product in stock. Ordered it on line Sunday night. Was delivered to my house in western Canada by lunch on Friday.
Response from 1001hobbies
Dear Angie Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
G
Rating: 5 out of 5
Smooth communication timely delivery!
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Rating: 5 out of 5
Ordered something was in within a week well packaged and everything was exactly as I expected it to be
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Rating: 5 out of 5
Clear website fast alloy Top
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Rating: 3 out of 5
Very long delivery time...maybe it's related to covid ??? But this is really very long. Otherwise product conforms (Christmas gift so not yet o
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Rating: 5 out of 5
Super. Very fast
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